Location is really really good. Close to everything I drive the pointe and even close enough to Kia center! Got a chance to check out a magic game at home. The uber ride there was less than 30 minutes away. Got a chance to see them play for the first time and they won had a great time. Can’t wait to travel back to the area too. The hotel is a good bang for your buck. And no resort fees!
This is one of our favourite hotels anywhere. We took our entire three generation family there from the UK a couple of years ago and this year we effectively added a two day stay onto a two week villa rental vacation just so that we could revisit the hotel and play the golf course. We did have a few complaints about two things.
We visited the Italian restaurant’ Cala Bella’ and whilst we enjoyed most of our starters we didn’t really enjoy our main courses with the food feeling pre prepared and warmed up rather than fresh. We sent some back and there was no quibble about taking these off the bill but it was a disappointing dining experience. For that money in a top class hotel everything should be freshly prepared
We felt that some of the charges were excessive, a 20% service charge on a $30 self serve breakfast buffet is scandalous . Similarly $32/day for self parking felt excessive.
This was our third visit to this hotel- will there be a fourth ?
Hotel near Disney World Resort,Orlando46.5% of visitors choose this area
LLong13602026.03.16
This 3-star hotel lives up to its rating. It's conveniently located near Disney and Disney Springs, offering great value for money. The rooms are clean and the lake area boasts beautiful scenery. However, driving in and out can be a bit roundabout due to its location in the lake district.
Check in experience was good. Property is very big and spacious with plenty of amenities. We stayed to enjoy our universal trip. There are many shuttles goes to universal at different timings in a day. Service with in the property is good everyone was very helpful. But i had one issue with the appliances provided in the rooms were not clean and room had weird smell in the bathroom which eventually you wont smell much if you keep the bathroom fan on all the time. Appliances in the room are old. Carpet was not cleaned properly. Rooms are spacious.
Hotel near Universal Studios Area,Orlando39.5% of visitors choose this area
AAidefeiyouer2025.08.23
This place is incredibly convenient for all Universal Studios parks, offering direct round-trip shuttle service. The room cleanliness and service were also very good. In the lobby, there's a Universal Studios service desk where you can buy park tickets, Express Passes, and book your shuttle. They even have a car rental company on-site!
Hotel near Disney World Resort,Bay Lake46.5% of visitors choose this area
KKareenC2025.01.18
Everything quite convenient, loved having a bedroom, 3 beds, 2bathrooms+toilet for our family of 5. Alarm clock is cute - different characters to wake you up gently instead of a blaring alarm sound lol!
Staff members were all wonderful, smiling and friendly.. Free car parking is helpful if you have a car but don’t need to use during your stay as transport is very convenient to get to/from the Disney areas - Bus to Magic Kingdom/Animal Kingdom/Hollywood Studios/Disney Springs/Summer Winterland (same bus as Blizzard Beach), Skyline to Epcot. Although I must say, it felt like there were more buses returning to other resorts (like Pop Century and All Stars vs Art of Animation; maybe 3-4buses for every 1). Comes quite frequent though, traffic played a part on delays.. Pop Century is located next to Art of Animation so we considered taking that bus and walking back to pass through the Skyline station as the resorts share it, but we’d always surpassed our walking steps during a park visit so just waited..
Laundry mat is handy, gets very busy during the afternoon/evening as expected. No quarters needed, can pay via QR code. They have a vending machine with detergent and dryer sheets. Staff had visited whilst I was doing laundry several times to clean and sanitize machines.
Early entry to parks a great perk, saved and opted not to buy any lightening passes. We would take advantage of early entry, do a few rides and then head back to the resort to relax for a couple of hours and then head back to do more rides/parade/fireworks etc at about 2:45pm.
We kindly received complimentary access to play mini golf as the check in staff member recognized we’ve travelled quite a long way 🥹 - thank you, it was so much fun! Complimentary access to Blizzard Beach also included, unfortunately it was too cold to take advantage of it as our stay was during what seemed like an Arctic blast! 🥶
This has been our 3rd stay here, it always gives beautiful memories to take home with us 🥰
Initially, I randomly selected a hotel for my trip. I discovered that the hotel is close to the venue of the event I planned to attend, which makes me feel relieved. The room is spacious and clean. The food is just average and not particularly impressive. The amenities and services are excellent. One suggestion I have is that it would be great if the hotel provided slippers.
It's a nice quiet location that is not terribly far away from the major parks. The room itself was, although slightly dated, very comfortable but the bathroom cleanliness could be a bit better. I didn't use the facilities there but the pool looked refreshing. The staff were extremely pleasant and gave the hotel a general warm-welcoming atmosphere.
Hotel itself was fine. Was a bit annoyed that the bar was not open even for a soft drink if wanted till much later. When I went down to get a bite to eat I was informed that most of the menu was not available and my selection was limited to about three items to choose from. What I found most annoying was that apparently they had some type of youth group training going on on my floor which was right next to my room. Numerous times I heard the participants laughing or conversing loudly in the hall way. Whenever I decided to leave my room to go downstairs I had to run through a gantlet of participants who were having their break out session in the hallway of which I had to walk through disrupting their conversations. While they were polite about it, it did make me feel uncomfortable to leave the room while they were doing this. When I did mention to the desk what was going on they told me about the group which was fine but I wish they would have put me on another floor if this was going on. Overall it was just an overnight stay here before a cruise but honestly next time I would choose a different hotel.
Very Good
66 reviews
8.3/10
Price from
TWD 1,603
per night
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8,7/10
Very Good
GGuest UserFirst of all, I want to state that there is absolutely no racial discrimination. However, when I checked in at 3 a.m. after flying for more than ten hours, I walked into the store and asked the only black clerk, ”Hi, where is the reception?” The other party actually replied to me, ”I’m the only one here, are you blind?” I was shocked. I have been to so many countries, and this is the first time I feel the ”hospitality” of the people of Florida. Although the clerk apologized to me in the end and complained that he was always scheduled to work late and couldn’t go back to be with his children, so he was in a bad mood (he talked to me for a long time), but the first impression still refreshed my three views, and I finally gave a tip. However, the other employees are not bad, most of them are minorities, and the transportation is also very convenient. In short, it is a very ”strange” stay experience
DDeehanSuperb facilities and location. Rooms exceptional and housekeeping staff great! A workforce (and teams) of two halves - some friendly and helpful, others rude and dismissive of guests - equally felt as if some staff were working harder than others and a lot of ‘standing around’ by the work shy crew members pretending to be busy doing very little. Could be an amazing experience if service (and staff training) was consistent.
GGagnonHotel is dated, old and dirty. Pool was not clean and hot tub blocked off and broken. Elevators are confusing and wait times can be 5+ minutes. Beautiful views from ocean rooms. Please renovate this great location.
IIva-marie McIntoshWe didn't get a fridge or a microwave and we had expected to get one. However it was easy to book and it was available at a reasonable price
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