Travelers Reviews of Kien Giang Province Hotels

Seashells Phu Quoc Hotel & Spa
4.5/5968 Reviews
Really love this hotel. It is so beautiful with the beach just right behind the hotel. The location is also good as it is near the Phu Quoc night market. Massage, nail service shops are also nearby. There is free bus to Vinwonders too, the bus stop is a short walking distance from the hotel. Highly recommended!
Chez Carole Beach Resort & Spa
3.8/550 Reviews
Ong Lang Beach
The resort has alot of potential with an exclusive beach, swimming pool and eloquent rooms (some with great views). Breakfasts are great. The manager was good and takes pride in the resort, however when he was not around in the afternoons and evenings service was rare and hard to find. You have to actively go look for restaurant staff to place an order or pay. The restaurant could be alot more profitable if staff actively removed plates and asked clients if they could get them anything e.g dessert, drinks. They charge a service fee, but with little service. It advertises a gym, but equipment is in disrepair, they should not advertise facilities which are not functional. There is not much around the resort in terms of restaurants, bars and shops. It is also not an easy location to get to, but yet we found the reception unhelpful in getting transport. All in all the resort could be great, but service needs to be improved.
Best Western Premier Sonasea Phu Quoc
4.3/5569 Reviews
Long Beach
The room is clean and tidy, but i dont like the glass wall of the bathroom. If the TV has the built in Netflix, that would be fantastic Facilities Gym room is small, with limited equipment. But i guess it is fine, as not many people were there during my stay swimming pool and beach There are two and both are good. there are always some staff cleaning the pool, so i am not worried about the water quality. Beach is right next to the hotel and water activities are there for you to choose breakfast is good, with lots of choices. we were asked to have breakfast in the function room as they said the restaurant was full. i could imagine the hotel was fully booked that weekend Hotel provides airport pickup and the staff is friendly and helpful. The price is higher than other local brands, and you can see the difference from the service quality. One more thing, the night market is just opposite to the hotel and this one is clean and tidy. Definitely i will stay in this hotel again
Luxury Hillside Apartment Phu Quoc
4.3/526 Reviews
1. Missing amenity: NOT all rooms have washing machine inside, even though it is clearly stated that this is included in the room amenities. The host/reception staff did NOT specify this information before OR after check in. Even if the machine is there, the host/reception staff does not provide any token amount of laundry detergent. So remember to “Bring your own detergent” 2. Vague communications: Questions emailed to the host via Trip.com are not always answered by the host (ie either no response at all or very late reply). Trip.com was helpful in advising me to email directly to the host (**************************) when the host failed to respond to some of my emails. However, it seems like the host does not check it’s own email box so I never get any response from that mailbox 3. Tedious check in process: There isn’t any clear information about the exact location of their office. Check in information is given ONLY via Chatting apps (eg Zalo, Kakao, Line or Whatsapp) at exactly the check in time, 2 pm (rooms are highly unlikely to be ready before that). I went directly to their physical office for assistance. Their office (with blue signage “Rosie”) is shabby and dubious-looking and totally incongruous with the given “Luxury Hillside Apartment” name). You MUST have mobile data roaming at that point to receive the room access code. The security guards based at each building’s beautiful reception floor have nothing to do with the rooms managed by this tiny “Rosie” office 4. Minimal staff: Cleaning staff hired by this Rosie agency seems unable to cope with the large number of room cleaning prior to guests’ check in. In the end, I think the limited manpower could only manage very basic, superficial cleaning of rooms. Ants seem to have built a colony in hidden crevices in some of the units as there’re always some crawling around the kitchenette/clothes-hanging cabinet every now and then 5. It’s a 50/50 chance of whether you are assigned a fairly new and really nice apartment or a worn-out one with some broken down/missing fixtures. You just have to risk it, in return for a stunning view of the fireworks (in rooms facing the Kiss Bridge) 6. The agency staff are okay and they do try to help. Unfortunately, I find them somewhat inexperienced and their services and expertise are a mismatch for this fine category of apartments. The Rosie agency staff have a tendency to give routine, generic answers when dealing with feedback and complaints. They probably can do well in operating guest houses or backpackers’ lodge where expectations from guests are much lower
The Shells Resort & Spa Phu Quoc
4/5277 Reviews
Ong Lang Beach
I visited here for the second time. Although the transportation is uncomfortable, I wanted to relax in a spacious villa in a quiet area. In particular, the staff were friendly, and they seem to be carefully selected, educated, and treated. In particular, the desk staff was friendly, and it was easy to communicate in English. (Many of the five-star hotels in Phu Quoc have difficulty in communicating with desk staff in English) This is not a fancy and noisy place. Rather, it is a place of quiet peace that is practical and classy. Everything is going accordingly. There are not many types of dishes at breakfast, but the quality is good. Both of the spa and restaurant service are cost-effective. The beach and pool are small but practical, cozy, elagant, and well managed. The resort buildings and interiors are also small and old, but I could feel the soul of the architect.
Grand Resort Ocean Bay Phu Quoc
4.2/574 Reviews
Ong Lang
On the first day of stay, the door was damaged, the toilet board was separated, and the air conditioner could not be started, resulting in the need for staff help many times. Although the staff was very enthusiastic, the work efficiency was quite low. It took many times of urging to complete the work, such as replenishing supplies, repairing air conditioners, etc. And the water temperature and water pressure in the bathroom were unstable, but it was understandable The breakfast was delicious. The swimming pool was small but sufficient You can make an appointment to pick up the airport. The service attitude was good. It happened that there were only two guests at the appointment time. Even if we were late, the driver turned back to pick us up and took us back to the hotel. On the way, he kept recommending local specialty restaurants and interesting attractions to us. The attitude was very good. Overall, this hotel is a 10-point recommendation. I hope the above problems can be improved and it will be even better.
Dusit Princess Moonrise Beach Resort
4.7/5421 Reviews
Long Beach
This is a nice resort, breakfast was so so but service was good. We'll come back to stay in this resort. But the immigation official were very slow, they'll act fast if you give them dong 500.000.00 per pax which is not right. We'll not come to Phu Quoc for now but later when they improve, no more corrupt yeah!
La Festa Phu Quoc, Curio Collection by Hilton
4.6/5299 Reviews
First time staying at La Festa, it was very comfortable and convenient. The front desk staff was warm and courteous, with high efficiency in handling tasks, quickly and effectively resolving the issues I raised. The hotel was also very clean, the breakfast offered a variety of foods, and the staff were proactive and polite. I will definitely stay here again.
Movenpick Resort Waverly Phu Quoc
4.3/5484 Reviews
Ong Lang
I had a high fever, chills, vomiting and food poisoning from the oysters I ate at the night market, but I managed to escape with the help of a nurse who was stationed at the hotel and prescribed me medicine. I was very anxious when I experienced food poisoning for the first time in a foreign country while travelling, but I am very grateful that I was able to use the translation app to have a conversation with the nurse and receive proper medical attention. I was able to return home safely today. The rooms and the hotel were always cleaned by the staff and the hotel was always clean. Unfortunately, the Chinese family littered the corridor with rubbish and made a mess, so please behave with good manners.
Premier Village Phu Quoc Resort - Managed by Accor
4.4/5123 Reviews
Located at the southernmost tip of Phu Quoc Island, you will need to spend a lot of time to explore other destinations. I think it would be okay if you only travel to the southern part of Phu Quoc Island. Because the resort is large, having to wait to get on the buggy was a bit inconvenient. (It is an unavoidable part.) My child hurt his leg because the entrance to the swimming pool included in the villa was not clearly visible. It would be nice if something could be done to ensure that the stairs are clearly distinguished. The beach and sunset view from the pool was very nice.

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Property Information for Tourists

Total Properties1,518
Number of Reviews20,346
Average Price (Weekdays)NZD 125
Average Price (Weekends)NZD 126