Posted on May 3, 2026
Guest User
My stay at Sofitel Casablanca Tour Blanche was extremely disappointing and far below the standards expected from a Accor luxury hotel.
Service was unprofessional from check-in, breakfast quality and hygiene were poor, and even simple orders took far too long.
Most seriously, personal belongings were taken from my room, and the hotel failed to conduct any proper investigation or provide follow-up despite multiple complaints.
Overall, poor management and serious security concerns. I would not recommend this hotel.
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Price per night from:PHP 5,996
Posted on Sep 22, 2026|Superior Twin Room
Guest UserThe hotel's location is good, with some restaurants and supermarkets nearby, but parking is extremely tight. The rooms aren't very big, and if your room is near a wider road, you'll hear traffic noise.
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Price per night from:PHP 2,596
Posted on Apr 28, 2026|Standard Room
Guest UserVery close to the airport. The room had a comfortable bed, but the pillows were huge and uncomfortable. There was a kettle, tea, and instant coffee in the room. The staff were very polite and friendly. Check-in took a bit long, about 20 minutes. We went for a swim in the pool; everyone saw us heading there and just smiled, not saying anything. But once we were in the water, they told us we couldn't swim. Maybe there were chemicals? We didn't understand. We went straight back to our room to shower. The water was hot with good pressure, and the bathtub was comfortable. The view was nice. There's a shuttle every half hour. The restaurant had regular prices, and the dish was beautifully presented, though the taste was debatable.
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Price per night from:PHP 4,971
Posted on May 9, 2026|Standard Twin Room
Guest UserThis was a welcome Oasis which we booked for a night due to a sufficiently long layover to justify. This case it was around 15 hours and it would be overnight so it was decided to book this hotel in order to be a bit more comfortable and refreshed for the next day's leg. For those who are sensitive, there does appear to be evidence to suggest scented product use throughout the establishment... But it's not too overpowering such as on the Royal Air Morocco's aircraft.... Staff are very courteous and knowledgeable. The rooms are neat and tidy and well laid out with sufficient room to move about in. It's a surprisingly quiet area given its proximity to the airport. And it has a free shuttle which is currently running every 30 minutes on the hour. Give yourself a little bit of extra time to find where the shuttle is though as it may not be particularly apparent. The breakfast spread is very delicious and the fact that they had the famous Moroccan mint tea and bottomless cups really made my day! My only regret in staying here is that it was a bit of an excursion to go into the city to do some proper sightseeing and take in all the wonders of Casablanca.... Even if I've only seen the movie once ;) ... But this isn't on the hotel.... And hopefully I look forward to visiting again and spending a bit more time to explore this interesting region. A thoroughly endearing part of this hotel were some cats patrolling the premises.
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Price per night from:PHP 4,598
Posted on Aug 8, 2026|Deluxe Apartment
AK.A1iThe stay at the apartment was absolutely amazing. The location was perfect, being so close to the shopping areas, cafés, and everything you could need. Despite being so conveniently located, the area was quiet and peaceful, which made the stay even more enjoyable. The atmosphere was lovely, and I really enjoyed my time here. I would definitely recommend staying here and would happily come back again.
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Price per night from:PHP 3,238
Posted on May 10, 2026
Guest UserThis hotel is a gem! The value for money is excellent. It's very clean, and the room smells lovely. A special thank you for the room choice – the ocean view is breathtaking. The location is convenient too: it's a stone's throw from the beach and close to shops/cafes.
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Price per night from:PHP 3,841
Posted on Mar 30, 2026|1 King Bed, Non-Smoking, Comfort Room, Garden View, Mini Bar, Bathrobe And Slippers, Courtesy Tray
Guest UserI was charged twice. I had already paid online via Trip.com, but the front desk couldn't find my payment in their system and demanded cash upon checkout. It's been over a week, and they still haven't processed my refund, even though I've sent photos of the payment receipt five times through the Trip.com chat and via email. My impression of the hotel is completely ruined.
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Price per night from:PHP 3,142
Posted on May 22, 2026
Robin xuanOur stay was incredibly pleasant. The hotel's location is excellent, close to the Old Medina and Mohammed V Square, making it easy to get around on foot. There are also plenty of transport options and shops nearby. The front desk staff includes Mandarin-speaking personnel, which made communication smooth, and currency exchange was conveniently available, making it especially friendly for Chinese tourists.
The room was clean, spacious, and comfortable, providing a quiet and peaceful stay. Breakfast offered a wide variety of options, including both Chinese dishes and local specialties, catering well to Chinese tastes. The overall service was attentive and thoughtful, and the value for money was outstanding. It's a perfect base for exploring and an excellent choice for anyone staying in Casablanca.
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Price per night from:PHP 4,550
Posted on Jun 4, 2026|Urban Comfort King
Guest UserThis hotel is located in the heart of Casablanca, making it very convenient for getting around. The rooms are clean, and the bathrooms are well-equipped. The front desk staff, especially the ladies, were incredibly welcoming, professional, and efficient. We arrived early on the day of check-in, and they proactively offered to store our luggage so we could go explore. They even guided us to a currency exchange office and patiently answered all our questions.
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Price per night from:PHP 4,052
Posted on Jun 18, 2026
Guest UserI had a wonderful stay at Polar Bear Hotel in Casablanca.
The owner is incredibly kind, caring, and welcoming. She cooked delicious homemade food and went above and beyond to make sure I was comfortable during my stay. She even kindly offered airport transfers and was always available to help whenever needed.
Unfortunately, I was scammed by a local taxi driver who falsely claimed he was sent by the hotel. As a solo traveler, this was quite stressful. However, the owner was genuinely concerned about my situation and did everything she could to assist and support me. Her care and kindness made a huge difference.
When you travel alone, meeting people who genuinely look after you is priceless. The hospitality here felt more like staying with family than at a hotel.
Thank you for your kindness and for making my stay in Casablanca such a positive experience. I highly recommend this place to anyone looking for a warm, authentic, and caring host.
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Price per night from:PHP 3,515