Travelers Reviews of Greater London Hotels

Thistle London Heathrow Terminal 5
4/5289 Reviews
Heathrow
Stayed here a night before a departure from Heathrow T5. The location is excellent, easy to get to by road from the M25 and plenty of parking. The hotel on the outside looked a somewhat run down affair but internally, although it was a little bit tired in places, was certainly clean and comfortable. A good choice of food in the restaurant, served up fresh to order and a nice size bar area to relax in was a bonus. Breakfast was good value and set us up well for our travels. Access to T5 is by the automatic pod service (cost £8.00) which is accessible from a collection point a few minutes walk (flat ie no steps or lifts) from the hotel, this is a 10min, extremely convenient ride straight to T5.
Royal Eagle Hotel
3.9/5254 Reviews
Paddington
I'll give this hotel top whack, this time. Check-in is always very professional and the TV was working! My only regret is only booking one night as the breakfast is so good. I was in a bit of a hurry and wish I ate more! I sadly had to complain about some seemingly disrespectul guests in the middle of the night but staff were helpful in sorting it for me. The hotel is comfortable and very well stocked, for the price, and is right near Paddington plus some excellent restaurants (including the Italians on either side just up the road) so very convenient. I hope to book again some time (I thought my last stay was last year but it was in Feb 😂). Thanks!
Holiday Inn London - Sutton
4.4/555 Reviews
The hotel was centrally located. I enjoyed the leisure facilities. The staff in the bar and restaurant were lovely. However, the room decor was tired and the carpet was smelly. On the morning I was due to leave (check out was 12pm) I was trying to have a lie in and was woken by housekeeping trying to get into my room on 3 separate occasions between 8.30 and 9am. I would have thought that all rooms with guests due to check out would be cleaned after the guest had checked out and not while they were in bed? After all this, the TV came on with the welcome message, of its own accord, just after 9am, lighting up the room. So much for my lie in!!!
Hilton London Kensington Hotel
4.1/5206 Reviews
Kensington
Hotel staff are very welcoming and helpful. The hotel is located perfectly for a visit to West Field shopping complex, 5 minutes walk away. The room we booked was the lowest priced available without breakfast included. It was clean and well presented as you expect for a Hilton. Tea and coffees provided as well as a fridge. The bathroom looked tired with heavy wear around the lower door and skirting given an appearance of shabbiness. That said it was clean. Also thankfully it wasn’t cold outside ( just wet ) as the heating wasn’t functioning.
Dorsett Shepherds Bush London
4.2/575 Reviews
convenient location with walking distance to Shepherd Bush’s Mash station and Big shopping mall Westfield. Impressive lobby deco and good reception service. However, it should be great if there is cleaner carpet and freezer facility in the room. The phone was not working to connect room service team and I had to visit the reception in person for service request .
Royal Lancaster London
4.6/5159 Reviews
Bayswater
Our stay here was wonderful! The room was spacious, clean, had wide windows with a beautiful view from two sides with blinders that we can close at night.. the service was great, the food was good as well and the Thai restaurant at floor 1 was delicious! I love everything here and I would definitely visit again
City Sleeper at Royal National Hotel
4.4/5640 Reviews
Bloomsbury
Great location close to Kings cross /St pancreas Station and not far from attractions, its 2 hotels in 1 that is predominantly used as a transit hotel for overseas tourist on day trips. The hotel is clean, and you need a room key card for the lift to move and also to get to the corridors of your room so security is good. Downsides are that outside noise enters easily due to the old metal windows and rooms a very warm, it can be noisy throughout the night as people arrive and leave at all times. We had a room with an interconnecting door that the people in the other room tried to open at 1.30 am when they first arrived , they were also incredibly noisey shouting once awake which was at 5am due to sightseeing trips with the noise coming through the doors really easily, so it disrupted our stay . The breakfast was very good with a good selection of full English and continental foods, which set you up for the day ahead. Would we use this hotel again ....possibly
Hyde Park Court Hotel
3/5124 Reviews
Paddington
I am writing to provide feedback on our recent stay at your hotel. While the location was excellent, we found that the hotel itself was in need of some improvements. Firstly, I would like to highlight the positive aspect of our stay, which was the great location of the hotel. It was conveniently situated near various attractions and amenities, allowing us to easily explore the area. This was definitely a major advantage during our visit. However, we were disappointed with the overall cleanliness and maintenance of the hotel. The rooms appeared to be in need of a deep cleansing, as there were noticeable stains on the carpets and walls. Additionally, the furniture and fixtures seemed worn out and outdated. A fresh coat of paint and new beds would greatly enhance the overall appearance and comfort of the rooms. Furthermore, we found the lack of a welcoming lobby person to be quite disappointing. Upon arrival, we were not greeted or assisted by any staff members. This lack of hospitality made us feel unwelcome and left a negative impression. In conclusion, while the location of the hotel was excellent, we believe that improvements are necessary to enhance the overall guest experience. A thorough cleaning, along with updates to the rooms and furniture, would greatly improve the comfort and aesthetics of the hotel. Additionally, having a friendly and welcoming lobby person would contribute to a more positive and enjoyable stay. P.S. positive side- I truly appreciate the staff at the hotel who made the effort to move us to a more convenient floor. Additionally, it's always a pleasant experience when the breakfast lady is friendly and accommodating. (No elevator/lift) (I paid too much for 3nights so I was expecting a good place to relax after 27hours of travelling with a toddler).
Axiom W6 Hotel
3.4/553 Reviews
We stayed in a triple room which comes with a mini bar, an electric stove and a microwave. Walking distance to the shops and stores, easy access to both tube and train lines at Hammersmith station.
The Lansbury Heritage A Sunday Hotel - Canary Wharf
4.3/5107 Reviews
Stay was great until I found out they took money from my bank for breakfast I didn’t take. I stated at check-in I didn’t want breakfast as I was at work early the following day. I called the hotel for a refund, only to be told I need to send an email to the manager and they would check the cctv to ensure I didn’t attend breakfast.

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Property Information for Tourists

Total Properties13,450
Number of Reviews136,355
Average Price (Weekdays)NZD 615
Average Price (Weekends)NZD 666