Very nice hotel, clean and sanitary, the staff are very enthusiastic and the rooms are also very clean. The only problem is that the hotel is on a hillside, so it will be tiring if you hike there.
Hotel near El Poblado,Medellin100% of visitors choose this area
HHilble2025.08.13
I booked a deluxe room, which had a king size bed, AC, bathtub, shower and 2 lavatories. The room as you can see is spacious for the price range. Also has a small desk near the bed if you're bringing a laptop. The service was outstanding, very friendly staff! The place is right in front of Karol G's restaurant, in provenza and is surrounded by anything you may need, from convenience stores to bars and gift shops! Would book again!!
The breakfast tastes ok, but I am not used to this kind of non-buffet ”buffet” breakfast. The hotel has its own garage, which is very, very convenient! However, the environment is a bit scary at night near the location of the hotel. The interior decoration and interior design of the hotel are special and artistic. Overall good, recommended
Hotel near El Poblado,Medellin100% of visitors choose this area
AAnonymous User2024.09.01
The hotel is located in a safe location, el Pobalado. The suite is very spacious and has two bathrooms. The toiletries are changed every day. The staff is also very enthusiastic. The hotel's dinner is also good.
Hotel near El Poblado,Medellin100% of visitors choose this area
GGuest User2026.06.04
I recently stayed in this hotel and overall had a good experience, but there were a couple of issues worth mentioning.
The hotel itself has a nice atmosphere and the staff were generally friendly and helpful. The location was also convenient, making it easy to get around and explore the city.
However, I did run into some problems during my stay. The hot water was inconsistent, which made showers uncomfortable at times. In addition, housekeeping was not up to standard, as the room was not properly cleaned or tidied during my stay.
Overall, it was an okay experience with some positives, but the issues with hot water and room cleanliness definitely affected the comfort level. With a bit more attention to maintenance and housekeeping, this hotel could be much better.
Hotel near El Poblado,Medellin100% of visitors choose this area
DDarrell Panneflek2023.07.30
The location of the hotel is perfect. There are 2 malls, a pharmacy, a starbucks, a restaurant on a walking distance, so a lot to do. Regarding the hotel itself, the staff is very pleasant, really friendly. The service they give is excellent, always with a smile on their faces and very attentive. For example, the staff that made us breakfast, Mr. Juan Jose, made us feel at home. The front desk staff, the house keeping ..... you name it. In a few words, this hotel was the best option for us and the service was excellent.
Nestled in the lush landscapes of Guatapé, Treehouse is a unique retreat designed for travelers seeking tranquility, nature, and an unforgettable stay above the ground. Surrounded by greenery and overlooking the serene waters of the reservoir, this elevated hideaway offers a perfect balance between comfort and adventure.
The property features a thoughtfully designed treehouse with panoramic views, a private jacuzzi, and cozy interiors that blend natural materials with modern amenities. Guests can unwind in complete privacy, enjoy breathtaking sunsets, and reconnect with nature in a peaceful setting.
Located just a short distance from the vibrant town of Guatapé and its iconic attractions, Treehouse provides easy access while maintaining an exclusive and secluded atmosphere. Whether you're looking for a romantic escape or a relaxing break, this property offers a truly distinctive experience.
Teníamos una competencia internacional en el estadio que queda a 5 min caminando, así que la ubicación fue perfecta para ese torneo. El Poblado queda a 20 min en taxi. Las habitaciones estaban pequeñas pero limpias y la cama genial, ya que es firme, y es muy buena para la espalda. Los desayunos lamentablemente muy repetitivos y faltaba fruta más a menudo.
Very Good
64 reviews
8.0/10
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AAna BalcarThe Hotel was a positive experience for me and my family. I lived the suite offered for 3 people. Separated areas and 2 bathrooms to accommodate better, if you come with more than one child. Good for enjoy, but not so much if you want to eat there… Chefs looks like only apprentices working there, and not everything is on the menu. The staff was 50/50 nice, the two small incidents that we had, One was mostly with a young male receptionist that works during the day until the evening time, one time I forgot my keycard and I went nicely to him to ask for another one, and well, he gave me the keycard without not even looking me to my face, or saying something to me, but instead he kept talking with his co-worker, he didn’t even gave me some eye contact! Just extended the card and give it to me…which for me was a gesture of bad attitude without me knowing why he was having a contemptuous treatment against a female guest of the hotel! Lol it was a little irrespective in my opinion. The funny second incident was that we called early like afternoon time at the reception for 2 toothbrushes… well, at midnight when we were sleeping, someone knocked on the door bringing the toothbrushes that we had to get by our own, cuz it took hours for the hotel service to deliver them at the door at time!! So We decided to buy them in the nearest pharmacy from the hotel. But it was just testing the service to see How long would they take to get the damn toothbrushes at time?? Lol Lol Anyway… But don’t worry, I would come back and enjoy the hotel still… I think, That the admin should train better their staff to provide more highly customer service for all guests 👍🏼 My son was very happy enjoying the pool and the jacuzzi. Fine, Anything for my boy :)
PphoenixluckstarTrip.com The general location of the booked room will not be too good for the day, because everyone is Chinese comments, and there are few Chinese people going to South America. Thanks to the IHG gold card, I changed the room. Hotel location is super good! The only downside is that the glass is single-layer thin glass, one is not soundproof, even the highest layer has a lot of noise, the second is dangerous.
GGuest UserVery well appointed aparthotel with almost everything needed for a comfortable stay. Checking in was easy. They could not accommodate early check in but held bags until my apartment was ready. Very spacious and clean apartment with kitchenette, living space, bedroom, large bathroom and closet. The bed and pillows were very firm, could have been a little more softer. No cutlery provided in the kitchen. The fridge and kitchen were stocked with mostly paid bar items. The walk in shower only has a rain head attachment and not a handheld device which I did not find convenient. Most of the staff were very nice. The rooftop bar and pool area were cosy. Easy to get an uber to and from the Medellin hotspots. Overall, I had a good stay but a few things could be improved for an extra comfortable luxury experience. For the price, it was just okay value considering breakfast was not included.
AAleja_8888The location is excellent, exactly in the middle of everything, walk distance to get the metro, many restaurants near by, 10 minutes walking to Provenza, easy to get to a a big super market where you can find all you need including clothes from Colombian brands.
They are very good to help you with everything you required. We got a tour with them to Guatapé as they suggest and was a really good experience.
The staff is so friendly and helpful, we didn’t have a metro card and they borrow us to used for all the time that we were in the hotel. They explained us where to go, timings, etc. in the place they have an easy metro map on the wall, that you can just see all the spots to visit in Medellin.
The place is very clean.
I’m very happy and for sure we will be back there when we come to Medellin again.
GGuest UserThe service was warm and efficient, and they checked me in quickly before showing me to the room and taking the time to explain how everything in the room worked. The location is excellent if you are looking to explore the lively area nearby, so that was a big plus for me. It is near public transport as well, so overall I would say it is in a very convenient location. Beware of the rooftop bar if you are trying to get to sleep early, so I would suggest asking for a room on a lower floor if you want a really good night's sleep.
GGuest UserI recently stayed in this hotel and overall had a good experience, but there were a couple of issues worth mentioning.
The hotel itself has a nice atmosphere and the staff were generally friendly and helpful. The location was also convenient, making it easy to get around and explore the city.
However, I did run into some problems during my stay. The hot water was inconsistent, which made showers uncomfortable at times. In addition, housekeeping was not up to standard, as the room was not properly cleaned or tidied during my stay.
Overall, it was an okay experience with some positives, but the issues with hot water and room cleanliness definitely affected the comfort level. With a bit more attention to maintenance and housekeeping, this hotel could be much better.
SSarahA beautiful new hotel in El Poblado. A short taxi from the madness that is Provenza. The 3rd floor is fantastic with the hydrotherapy pool and the infrared sauna. There is also a listening room and yoga room.
The staff were so attentive and genuinely warm. The quality of the grab and go non alcoholic and alcohol drinks was high.
Coffee amazing.
They've nailed it with the breakfast option. No fear of cold scrambled eggs or overeating at a breakfast buffet.
I enjoyed both the shakshuka and the benny.
I had my laundry done as well and they said it was be ready by the next day but it was done the same day.
Definitely stay here!!
FFengchuiyixiaThe room is quite spacious, and you can directly access the mall from the second floor, which is convenient for dining and shopping. Located on a hill, the views are also great. It's in a wealthy and relatively safe area of Medellin.
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