Erfurt Motels

Experience an abundance of unparalleled facilities and features at Palais Apartments. Maintain seamless communication using the complimentary Wi-Fi at apartment.Guests can avail parking facilities at the apartment. Kindly note that smoking is prohibited in the apartment to ensure fresher air for all visitors.For visitors wishing to smoke, designated smoking zones can be found. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the apartment. At the apartment, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.

We stayed with 6 adults in 3 standard rooms. Rooms very neat and clean and good sound insulation. Breakfast was ample everything you would expect was there. Staff at reception and bar was friendly, staff at breakfast was rather stiff and came across as a bit cold. All in all a pleasant stay.

We stayed in this hotel on two separate nights bookending a trip to Frankfurt. This hotel is not - in our experience - typical of the Mercure brand. Far too often Mercure's are in good locations but somewhat rundown, tired and in need of attention. This is quite the opposite. It appears to have been wholly refurbished in the last five years, it is looked after. The hotel is conveniently situated near to both the old town and the main, new shopping area, both being no more than five minutes walk away. It is a ten to fifteen minute walk from the railway station or (for us) a €10 taxi ride. There is paid for car parking if required. This is a deceptively large hotel, the short frontage belies the fact that it has 141 rooms. The hotel stretches back from its frontage - we felt it was long and not very wide. It is spread over four floors and possibly an attic. We were on the fourth floor for our first visit and on the first floor for the second. Entry into the hotel from the street leads to a small reception area with ottoman seating. Screened from reception is a small bar and another soft seating area. The bar had elusive opening times - but seemed not to operate before 18:00 hours. Service was good. There is a restaurant that is not the breakfast room but that was not open during our stay with no sign of opening on the horizon. All public areas were clean, tidy and well maintained, albeit with a Alpine overtone! Access to the upper floors is via dedicated lifts or stairs depending upon the location of the room, with some rooms there is quite a walk to the lift. There is a small garden and paved area with seating. We saw no specific provision for disabled access but believe that the hotel is easy enough to negotiate. There is a separate breakfast room which works very well albeit it is not large. It is at the furthest end of the hotel from reception and bypasses some of the meeting rooms. Whilst these rooms were used during our stays we experienced no difficulties. We took breakfast early and the restaurant was never full or cramped. Breakfast is generous but prettty standard continental fare. Our first room (413) was a standard room and disappointing although it was clean and well cared for. Our second room however (136) was an upgrade and provided exceptional space and comfort for a reasonable price. Had we been able to satisfactorily understand the room descriptions and attributes on the website a room such as 136 would have been our preference. It had a large and comfortable double bed, a small seating area with table, a separate desk along with the usual accessories of a safe, TV, wifi etc. We didn't try the TV but everything else worked. There is no aircon but there is very effective radiator heating. We can imagine that opening the windows for some rooms would produce a great deal of street noise, but both our rooms were towards the rear of the hotel and quiet. There was no noise from the corridor or between roo

Great location, literally 2 minutes on foot to the Erfurt Cathedral. Great breakfast, good variety, cozy atmosphere, friendly staff. The room itself is not what one will expect from a 4-stars-hotel. Absolutely uncomfortable, cold, old furniture which doesn't suit to such a hotel. Horribly noisy, basically you can hear your neighbours, awful! Not to mention the old noisy a/c! No coffee maker or at least a kettle in the room! Instead you're kindly asked to go to the reception and buy coffee or any drinks from the vending machine. And please, people, check the tissues package! If there are only several tissues left, then you'd better change the whole package instead of waiting till it's empty...or am I wrong?! During my next trip to Erfurt I will definitely try another hotel to compare it, this one gets from me the lowest possible mark!

Fantastic place for every who looking silet and comfortable and friendly hotel.Especially that I was traveling with my dog as an exhibitor and that's hard to find nowadays.I am currently looking for exhibitions to repeat my stay with you. You at the reception are wonderful, friendly, polite. Best regards.

Ein schönes Hotel in der Altstadt und unweit der Krämerbrücke, einem Highlight in Erfurt. Der Parkplatz befindet sich in der Tiefgarage, wie überall ist auch hier die Zufahrt eher beengt und die Parkmöglichkeiten mit größerer Fahrzeugen erfordert etwas Geschick. Direkt von dort gibt es eine Möglichkeit zur Lobby zu gelangen. Unser Zimmer war im 1. STOCK..Schön eingerichtet,sehr sauber, allerdings hatte die Stirnseite des Bettes schon bessere Zeiten gesehen, Kunstleder. Die Matratzen waren gut. Es gibt eine Klimaanlage im Zimmer, wir haben allerdings das geöffnete Fenster vorgezogen. Das Frühstück am nächsten Morgen war sehr lecker 😋. Hier auch sehr aufmerksamer Service. Das Zimmer war bis 12.00 verfügbar. Unser Auto durfte bis 14.00 in der Tiefgarage bleiben. Wir kommen gerne wieder.

An excellent hotel in a lovely city within easy walking distance of all the major attractions. My room was basic but clean, the staff on reception friendly and helpful and the breakfast (included in the price, unusual in Germany) was tasty and (although the hot options were poor and a little cold) there was a wide range of other options. A good value, centrally located hotel!

Our family room was very spacious and clean. The bathroom was also bigger than in the standard double rooms of the hotel chain. Although it was located directly on the main road, the noise was absolutely bearable (with the soundproof windows closed) and we slept very well. The proximity to the main train station and the city center, combined with the price-performance ratio, was the perfect combination for us. We recommend this hotel for a city trip to the beautiful state capital.

Facilities: The design of the hotel is outstanding and there is no doubt. Modern sense, endless opposite wall glass, bathroom floor heating, and ubiquitous tips labels. The only downside is that there is no minibar. Hygienic: Very good, the overall feeling is very clean. Environment: Although next to the train station, there are still fewer choices for dining and shopping. And consumption is expensive. Eating 30 to 40 euros. Service: It is far from the intentions of the hotel design! The advantages of design give the waiter a superiority and generate a sense of service. For example, when checking in, customers have been in a long queue, two front desks are slowly leisurely, and the other person stops directly, picks up the phone porridge, and lets the customer wait.

Staff were very pleasant but there was very little English spoken. As in many hotels we stayed in Germany, there was only one black tea bag in a double room meant for two people! Very strange. One thing to note for all guests is regards to the safe. I could not work out how to key-in my own personal code number to lock/unlock the safe, so I went to reception and they gave me a slip of paper with a four digit code on it. I said that I wanted to enter my own (secret) number and was told that this could not be done! I argued that it should be possible to key in my own code but they said that I could not. I was not happy but had to accept it. Later I remembered a safe in another hotel where you could change the code by pressing a reset button on the inside edge of the door toward the hinge. I tried this and it worked. When I Checked out I left them with a written instruction in German (using an online translator) on how to change the code.