Posted on Mar 26, 2025
Guest User
It is located in the city center, so it is convenient to walk, public transportation, and Uber. The building itself is large, the lobby is also large, and the rooms are also large. The bathroom floor was sticky. All the staff were friendly and nice. The building itself is old, but the atmosphere is nice.
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Price per night from:SAR 522
Posted on Jul 17, 2022
WANGHYUN,JOE
Good because all areas are non-smoking
Never clean as in the picture, but not dusty in the table
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Price per night from:SAR 232
Posted on Jul 13, 2026
Guest UserAfter entering our extremely small room, which I found out was called a standard queen I immediately noticed long hairs in the shower and on the bathroom floor, so obviously the bathroom wasn’t clean very well the baseboards, the floor, and just the overall appearance of the walls in the bathroom and in the room are just pretty beat up and well worn. The door knob on the outside of our hotel room was falling off and the TV did not work. When we came back to our room a few hours later the TV was indeed fixed. However, the brightness was on the lowest setting and I thought I could simply adjust it from the remote, however There was no settings that were accessible from the remote to alter the brightness of the picture so no tv that night as I didn’t want someone coming up to our hotel room at 10 PM. Just the overall feeling of the hotel room is very grungy. We were kept awake until midnight when I couldn’t take the noise coming from the neighbors and had to get up, get dressed, go pound on their door and ask them to keep it down. The noise and the slamming of doors all throughout the night is completely unbearable and there’s no chance of sleeping more than 1 to 2 hours at a time before being awakened by slamming doors or people talking so loudly in the hallways. The walls are paper, thin. The hotel lobby, where you can sit and have a drink or a meal is kept absolutely frigid. We just strongly believe for the price there are so many better options of a cleaner, quieter much better maintained hotel. It also appears that most of the servers at the Lobby bar or rooftop bar are so young and inexperienced and ask the silliest questions and look so perplexed at the questions that they are asked that it lacks such professionalism. While none of them were rude, they were certainly inexperienced. This was our second time staying there thinking that a second visit would provide different results when in actuality the second visit was worse than the first. So that being said, I could not give this hotel a good review at all.
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Price per night from:SAR 697
Posted on Oct 15, 2024
PanigaleV4
Location :
This depends on the guest's purpose of visit, but mine was for business.
Having said that, the nearby train rail which runs all day long including late-night and early-morning does not help (You can hear this from the entire hotel).
There is a small pizzeria, which seems to be attracting the town's 'night-crowds', and you can hear their V8 muscle engine at late night, which also did not help (You only hear this from one side of the hotel).
Other than those two noise issues, the hotel is located at a very quiet and calm part of the town neighboring to many business buildings.
Cleanliness :
It's been newly renovated not long ago and things are clean and tidy.
However, the hotel only offers a light duvet so I pulled out the fleece like blanket from the closet and it had many strands of hair stuck to it. This was my second time staying here and I had this same experience the first time I stayed so it proves that the hotel does not wash these blankets.
Service :
Check-in & Check-out was smooth and staffs were friendly. Also, the room cleaning service was good.
My only complaint is, that it does not offer a in-room slippers.
I am fully aware of environmental issue regarding disposable products but this is only thing you really need from the hotel, and is very difficult to bring along &/ buy, when you are traveling. I completely agree with not offering tooth brush, hair comb, razor & etc. but I really wish and expect to be offered a pair of slippers from a premium brand hotel. I think Mariott is big enough to come up with a creative way to offer slippers to its guests for their comfort & conveniency, in a way that doesn't harm our environment.
Facility :
It has a nice lobby with large TV showing news or sports games. Offers a small snack bar with drinks. All clean and nice.
Also has a fitness gym facility and a washing machine / laundry room. I only found out this time (2nd time staying here) but if I am back, I will be using them for sure.
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Price per night from:SAR 470
Posted on Sep 7, 2023|King Room
Guest UserThis hotel is in the perfect location. Very close to good restaurants (Indian & Italian), walking distance. Close to Target and CVS too.
The Hotel in general is well maintained, modern and clean. In addition, the bedding is extremely comfortable and a well thought out room layout. I appreciated the mini fridge, ironing board and state of the art iron. These small details made my experience very pleasant. Also, the gym was very clean too.
Highly recommended this hotel!
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Price per night from:SAR 560
Posted on Jun 24, 2025
Guest User
We were very disappointed to discover that there were no kitchen essentials, I guess we didn't study the fine print to understand that, but honestly.....not even a cup to get a drink out of??? No icemaker in the hotel, and no way to make ice in the freezer in the room? The pull out bed had no bedding or pillows. There was ONE roll of toilet paper for three of us for three nights. NO HAND TOWELS is ridiculous!!! When I asked about them the clerk said we should just use our washcloth. The bath towels were tiny and inadequate. But, by far....the worst thing about this place was there was NO HOT WATER in the shower!! It was clear the lever had been purposely adjusted to stop in the straight up position not allowing the lever to be turned left toward the hot water side. After we all had to endure a lukewarm shower I asked at the desk about it and was told we would need to exit the room for their repair person to adjust it. So we did. The next morning? Even colder!!! That alone, I believe warrants a full refund. OH.......and to top it off....a crazy lady shouting profanities was in the parking lot and the desk clerk solved the problem by...bringing her into the hotel to be with all of us. How is this right? How is this any way to run a brand new hotel. How is this place worthy of the Choice hotel brand? It is not. I fully expect a representative to contact me for a partial credit. Cold showers are not what I paid for. Thank you.
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Price per night from:SAR 428
Posted on Apr 7, 2026
Guest User
.The hotel left a mixed impression. Despite the excellent reviews and not being the cheapest option, we were overall disappointed.
Starting with the positives:
A very convenient location in a pleasant, green, and quiet neighborhood not far from downtown. There are plenty of great cafés, small shops, restaurants, and wine bars nearby.
Polite and friendly staff at the front desk.
Interesting room design.
Spacious parking available for hotel guests.
Large rooms.
Now the downsides:
Thin walls and creaky floors made it very difficult to sleep. The soundproofing is basically nonexistent. The young couple staying in the next room was clearly enjoying their time together, which unfortunately meant a very uncomfortable experience for us. In addition, the refrigerator in the room was extremely noisy — not only did it hum loudly when running, but it also made constant knocking sounds.
The breakfast was exceptionally poor. The only “hot” items seemed to be the coffee and a dishwasher, which, oddly enough, was placed right in the middle of the breakfast area.
There were two small TVs in the room, both positioned very inconveniently for viewing, and neither had streaming services available.
The housekeeping staff was intrusive — within a 20-minute period, they knocked on the door three times (and even tried to open it once), apparently trying to hurry us out, even though it was still before checkout time.
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Price per night from:SAR 678
Posted on Jul 8, 2026
Guest UserPros: Spacious and clean rooms. Conveniently located just off the highway but far enough to avoid most traffic noise on 97.. The breakfast was enjoyable, featuring scrambled eggs, potatoes, and a self-make waffle station.
Cons: Severe, disruptive room noise. Throughout the entire night, an intermittent, guttural, rattling wheeze—sounding exactly like a struggling car engine—kept us awake.
What made this particularly frustrating was the lack of proactive management. I submitted a quiet-room request upon booking (which went unanswered) and reiterated it at check-in. Around midnight, unable to bear the noise, we asked for help and a friendly staff member kindly provided us with extra earplugs, but they weren't enough to block it out. When we reported the issue to a third staff member during checkout, she gave an emotionless response, said she would ”take a note,” and immediately walked away.
The hotel was not at full occupancy; the upper floor was completely dark, and the parking lot was less than half full at both 10 PM (check-in) and 8 AM. We travel extensively—both globally and locally in places like Bend—and have never encountered this. Had the hotel simply given me a heads-up or accommodated my request, I could have brought my industrial-strength earplugs from home. A little communication at no extra cost goes a long way.
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Price per night from:SAR 853
Posted on Aug 4, 2022
Tiffany Glass
The hotel is set up very open and not all cramped together it actually spans across 4 buildings in one area of town. The front desk guy was very helpful and got me checked in to my room way early at about 9am and the room was phenomenal!! Definitely worth it to get the suite with the jacuzzi and balcony. Probably the nicest executive suite I have stayed in and I will be extending my stay and returning another time too. On my top 10 list of best hotels and service
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Price per night from:SAR 606
Posted on Jun 15, 2025
Lydia Lin
This hotel is very new, two elevators, and there are many rooms. I booked a personal room this time, and the space I think is just right and comfortable. Staff service attitude is very good. The lobby space is very large, very suitable for a leisurely stay; there are many breakfast options
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Price per night from:SAR 597