Posted on Apr 13, 2024
Melikşah
They were with us at all times with their friendly staff, thank you for everything. You can choose with peace of mind. You can visit every place near the lake without taking your car. Thanks :)
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Price per night from:€70
Posted on Feb 1, 2026
Guest User
As always, everything was great. We had mentioned a few things we wanted for breakfast and voiced our complaints. Today, when we looked at the breakfast, we saw that they had taken our complaints into consideration and changed the breakfast for us. Thank you, Mr. Sabri and his team.
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Price per night from:€60
Posted on Aug 24, 2024
Ms. TRAVELLER
I was very very disappointed with the hotel. It is my second time, my first time I was extremely happy with everything and decided to book again , but this time I was completely annoyed. Unfortunately, I found the hotel in a very unpleasant situation but a big plus for its staff and their efficiency specially the reception guys . A big thank you to them.
Let us state the positive points, check in and out was quick and efficient. location is good. The employees are very attentive and efficient. Breakfast is great. Cleaning is done on daily basis. There is a spa and pool down but this time I didn’t use it so can’t say much. The view from the balcony is fabulous. The location of the hotel is excellent.
Now lets talk about the room. Everything is old and not maintained well. Bedsheets, bedcover, pillows and pillow cases all are old and all have spots on them. On my arrival my bedsheets, bedcover & pillows had different spots on them . I immediately called the receptionist and everything was changed. Ac doesn’t work well. The toilet flush is broken & doesn’t work well. The carpets are old . I can’t say anything about towels for I never use hotel’s towels.
I love this hotel but I was very disappointed with the situation that I saw when I stayed 4 days this time.
Overall its ok & passable.
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Price per night from:€111
Posted on Aug 3, 2026|Classic Room with Garden View
Guest UserFirst we took a three-day room on our feet.
And the reception was very good, and there were great young Syrians, great servants, and collaborators once, brother Mohammed and brother Amin and Cheif, very good Anan.
And all of it, take two.
They were very treated by Coase, the rooms were clean, and their location was sweet, about two minutes away, walking to the lake, we asked them to have a dummy and a brush, and along the way they went to us.
Thanks for dealing with it.
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Price per night from:€38
Posted on Aug 26, 2026|Standart Room 1+0
Guest UserThe staff are helpful, but the hotel needs to improve its cleanliness, and the rooms are saturated with a suffocating and unpleasant smell of cigarettes.
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Price per night from:€44
Posted on Jun 27, 2026
Guest UserUnfortunately, there was blatant exploitation of our need for accommodation. We were denied access to the unit we booked under the pretext that we had two adult sons, and therefore had to switch to a two-bedroom apartment that wasn't beachfront. We were forced to pay an additional $450, bringing the total for a 9-night stay to $2100. This was an exorbitant amount, indicative of clear exploitation. To this day, the hotel management refuses to provide us with an invoice for the amounts paid, and we don't know why. We hope you will consider our review and investigate what happened, otherwise, we will regrettably be forced to escalate this matter to the General Authority for Tourism in the Kingdom for clarification, especially since you acted as the intermediary and agent for booking the accommodation. You are responsible for your customer's satisfaction.
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Price per night from:€82
Posted on Jul 27, 2025|King Studio With City View
Mazinelsarrag
I had a wonderful stay at Residence Inn Trabzon. The hotel is perfectly located with a cozy and welcoming atmosphere that made my visit to Trabzon even more enjoyable. What truly stood out was the outstanding hospitality of the staff. A special thank you to Ahmed for his constant support, attentiveness, and kindness throughout my stay. I also want to sincerely thank Lina, the manager, for her professionalism and warm attitude—she ensured everything was smooth and perfect.
Additionally, I want to give a shoutout to the evening shift receptionist (I wish I remembered her name) for her helpfulness and friendly demeanor. She was always welcoming and ready to assist with anything, making my evenings at the hotel even more pleasant.
If you’re visiting Trabzon and want a place where you’ll feel genuinely cared for, Residence Inn Trabzon is the perfect choice. Huge thanks again to Ahmed, Lina, and the entire team for making my stay so memorable!
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Price per night from:€83
Posted on Jul 15, 2026|Suite 1+1 Room With Lake View
أمل القحطانيThe place is lakeside and the mosque, and it's a second view of the bedroom like that, and close to the services.
The apartment has all the equipment from washing machines and microwave refrigerator and potassium, and also daily cooking and hygiene tools.
And also, the treatment is high-end and quick to respond.
Residence was very fun.
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Price per night from:€72
Posted on Oct 2, 2023
Ayoosh
Overall, my stay at this hotel had its ups and downs. The person at the carpark was incredibly helpful and took great care of my car, which was a positive start. However, the receptionist’s lack of a smile, though potentially cultural, left a bit of a cold impression. Check-in was efficient, and Room 206 was clean, but it was disappointing not to have a kettle or iron. On the bright side, the air conditioning worked well. The shower head can be improved, as it wasn’t to my liking. Additionally, the provision of just one large and one small towel was somewhat minimal.
On a positive note, the hotel’s location was convenient, with shops within walking distance. Check-out was straightforward, simply handing over the key to the receptionist. In conclusion, while there were some positive aspects, a few improvements in amenities and service attitude could enhance the overall experience at this hotel.
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Price per night from:€35
Posted on May 22, 2025
Lazanka
I had a fantastic stay at the newly built Garden House Hotel. The room was amazing, equipped with everything you could need, including a little fridge. It was also wonderfully warm, which is perfect if you’re staying during the colder months.
Mahmut was amazing — very helpful and friendly, a lovely person.
The only issue I encountered was the lack of signage indicating it’s the Garden House. Arriving on a rainy day made it harder since the internet wasn’t working and I had to knock on a few houses and ask for help to find the place. The streets are tiny and all houses are next to each other, making it tricky to locate. I’d recommend providing precise location details on the listing or advising guests to contact the host for exact directions, especially if they arrive at night or in bad weather.
Aside from that, it was a really nice stay and I’d definitely come back!
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Price per night from:€80