Check-in was smooth, and the staff were friendly, which made a great first impression. Our room was on the 8th floor, facing the Kelantan River, and it was quite spacious. However, the hotel is a bit aged, and the old carpet had a slight damp smell when we first entered. Fortunately, after turning on the air conditioning for a while, the smell disappeared. On the bright side, the bathroom and bathtub were clean, which I really appreciated.
One of my favorite things about the room was the huge window—if you're lucky with the weather, you can catch a beautiful sunset over the river. The underground parking was convenient, with plenty of spots near the entrance to the lobby. The hotel is also within walking distance of several tourist attractions like museums and the famous Siti Khadijah Market.
The only real downside was the incredibly slow elevator, which tested my patience a little. Aside from that, everything was fine for a short stay. Would consider staying again if visiting Kota Bharu.
