Travelers Reviews of Federal District Hotels

Sheraton Mexico City Maria Isabel
8.9/5236 Reviews
Reforma
I really enjoyed my stay at the hotel. The rooms were clean and comfortable, the staff was friendly and helpful, and the amenities like the pool and fitness center were excellent. Great location too, close to all the main attractions. Overall, a wonderful hotel experience that I would absolutely recommend to others.
City Express by Marriott Ciudad de México Plaza Central
8.2/5108 Reviews
Acceptable room price. Staff is friendly and helpful. Suggest to add electric water kettle for each room. Better maintain stable room price on weekdays and weekends.
Exe Suites San Marino
7.4/543 Reviews
Reforma
The hotel has a fabulous location right in the middle of everything, cafes, bars and restaurants nearby. The hotel is a bit simpler than it appears in the photos, it is quite an old hotel, the staff is extremely friendly and that makes the stay better, the restaurant downstairs is delicious. It does not have air conditioning and the facilities are old. If you are going to do a visa application for the USA it is convenient for you but not for a comfortable stay.
City Centro by Marriott Ciudad de México
8.2/5116 Reviews
Centro Historico
I finished paying in advance with the app, but I said I couldn't confirm it, so I asked him to pay again, so he even confirmed the reservation number stored on his mobile phone and the contents of the payment, but he said he didn't know. After a long time, I didn't apologize for confirming that it was a trip.com app, but the room was also broken. It was replaced again soon. The room was clean and the facilities were good, but the condition was not good, so I put the temperature of the air conditioner up and fell asleep, but someone forced into the room in the middle of the night. The intruders were staff and they said they came to check because the room temperature was strange. But I know that the customer is in the room, but I was very embarrassed and scared because I broke in without any call or knock. The staff were friendly but there was no consideration for the guests at all. Hotel that I don't want to go again twice. It was less service than a 30,000 won room in Southeast Asia.
Hotel Imperial Reforma
7.3/5128 Reviews
Reforma
The location of the hotel is very good, but the room is a bit old, the breakfast is also very average, simple meal two slices of bread a cup of coffee a drink, like bacon and eggs are paid for separately, the cost performance is not high
Casa Lomah Hotel
8.3/531 Reviews
Centro Historico
The location is awesome. The hotel is more than basic, the pictures are a bit deceiving. There wasn't even space for us to put our clothes, no wardrobe nothing. Four days and our clothes had to stay in our bags or around the room. It also didn't have a good mirror, only one in the bathroom which is not convenient. The hotel is on a 4th or 3rd floor, I honestly can't remember but it was a lot of stairs, and it's inside a building that resembled a small shopping center. It's walking distance to a lot of attractions, very good location. The breakfast was good, freshly prepared for each individual. There's a very nice rooftop, don't miss it. The hotel is not quiet at all, but I guess it's because of the location, it's hard to get a good night sleep if you're easily awakened :) Upon arrival the man on the checking desk asked me to fill yet another form that had weird questions like if I liked dogs or cats and he said that I had to take a selfie! He said this was for verification reasons and that ”booking” asks him to do so, I told him I already verified my reservation and that I booked via Trip.com, he insisted at first and then when I was firm he said that it's ok and that there was no need.
Hilton Garden Inn Mexico City Santa Fe
8.2/5111 Reviews
Santa Fe
It's good but a little old. There are shampoo, soap, body lotion, hangers, iron, refrigerator, coffee machine, but there are no slippers or kettles. The floor-to-ceiling windows can't be opened and it's a bit stuffy. The air conditioner is either too hot or too cold.
Capital O Andrade, Mexico City
6.8/5108 Reviews
Doctores
It is a spacious and quite comfortable hotel. A little more cleaning was needed in the room, in furniture and especially sheets.
ULIV Mexico City
8.7/5105 Reviews
Roma
Exceptional Stay at ULIV Mexico City My stay at ULIV Mexico City was nothing short of outstanding! From the moment I arrived, the staff went above and beyond to make me feel welcome. They were incredibly friendly, approachable, and always eager to help with any request or question. The accommodations were modern, spotless, and thoughtfully designed, offering everything I needed for a comfortable and enjoyable stay. The location was also ideal, with easy access to some of Mexico City's best attractions, dining spots, and cultural landmarks. What truly stood out, though, was the level of personalized care provided by the team. Whether it was assisting with recommendations, ensuring everything in the room was perfect, or just greeting me with a warm smile, their hospitality made all the difference. I can't recommend ULIV Mexico City enough. It's clear they prioritize their guests' experiences, and I’ll definitely be returning on my next visit!
Hotel Bristol
8.7/5120 Reviews
Reforma
The hotel is in a very nice location, a couple of blocks from Avenida Paseo de la Reforma. The room was very clean and there was a walk-in shower in the bathroom. A nice ce upgrade would be to have USB ports by the nightstand. My issue is with Trip.com. I paid in advance for 3 rooms- one for me and one each for two friends. When I booked the rooms, I listed each of us separately on the online form. I received my confirmation by email and assumed that so did my friends. When we arrived at the hotel, I checked in without issue but when my friends tried to, they were told that no reservation existed for them. This is despite the fact that I had paid by credit card for all three rooms on one transaction. A call to Trips.com did nothing to fix the situation. The reservation number I gave them only had my room listed. My only option now is to dispute the charge once my credit card statement arrives.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.

Property Information for Tourists

Total Properties2,561
Number of Reviews44,631
Average Price (Weekdays)NZD 241
Average Price (Weekends)NZD 251