Top rated hotels in Riau Islands

The Residence Bintan
4.6/5193 Reviews
Amazing experience! They gave snacks (cookies & water) and cool towels during our land transfer. The location is far from the ferry port, it takes around 75mins, but good enough we had Wifi on board. Upon arrival of the hotel, the staff greeted us with warm welcome, served us refreshing drinks, and assisted our check-in right away. We rode the buggy to our villa, and they assisted us in bringing our luggage. The villa is amazing. It was so big! I love the hammock! The room is very clean. It has mini bar so you may have some drinks and pay upon check-out. We had a coffee maker in our room with complimentary coffee pods. The food on The Dining Room, Pool Bar, and Rica-rica were all delicious. Breakfast has a lot of choices. Although too sad they don't have hot chocolate so we just had coffee. We were surprised they told us we have one-time complimentary cocktail/mocktail! And oh, they gave my husband a birthday cake! The SPA offered excellent massage experience. We had land and water activities to make the stay more fun. The beach is so-so, we didn't swim there. But we loved the swimming pool. A lot of free activities also like kayaking, standing paddle, darts, billiards, table tennis, board games. We didn't get to try biking as we get tired easily haha. The staff are the best. Everyone wears beautiful smiles all the time. Overall, it was a very pleasant experience!
Four Points by Sheraton Batam
4.4/5102 Reviews
Good business hotel laying in the heart of Batam Centre. Room is clean and the closets smell like new. Toilet have integrated bidet and is, as well as the shower, well maintained. Breakfast is nice with a various choice of local and western meals. Served by motivated personell who will help you when you need them. The reason I'm not giving 5 stars is because I feel that the price / quality is not really correct. In my opinion the price is too high especially when you have to pay extra for breakfast. If you're a businessman this will be the perfect hotel to stay for you. For leisure it's also a good hotel, but there are other hotels over there who will offer you enough for 50% of the price I paid for this hotel.
Nagoya Mansion Hotel and Residence
3.9/5100 Reviews
Great location with friendly staff ensuring your room is clean. Keep up the good work! A stone throw away winin walking distance from many nice eating places. Hotel also offer an optional breakfast which you could opt in if you need a quick bite to start your day. A friend of mine would always choose to stay at Nagoya Mansion when he is in Batam. Overall, a good place to stay and charge up before the next day.
Montigo Resort Nongsa
4.3/5258 Reviews
view was great, it’s the kind of view that you wish to wake up to every morning. private pool and the place was overall quite clean as well. buffet breakfast has a wide spread of cuisine and food (mostly local food though). the only downside is the location and the security. since the place is very far off from the city, if you were to go back late at night, the road to montigo is super dark, no street lights at all so i would recommend going back early. finding a grab to the city was always relatively hard, took quite some time. the main door of the villa is see through and not really secure so just lock your bedrooms at night :)
Alltrue Hotel Bintan - Tanjungpinang
4.2/511 Reviews
This has been the best hotel experience throughout my travelling experience. I brought a big family of 12 pax, and its definitely not easy to handle but the hotel staff has gone out of their way to ease alot of our troubles! The staff were so sincere in helping us with shopping tips, where to get food, transportation and even food. My highest compliments to the GM or owner of the hotel, she definitely went out of her way by making sure we were sent to the ferry terminal safely. she was so humble and definitely made our experience greater. Hotel rooms were definitely new and comfortable. The front desk made sure we were able to have connecting rooms and were on the same level. On top of that, wifi was good throughout the hotel. easy connection. Another compliment goes to the chef at the restaurant. Food was of great quality and worth the wait. A bit of hiccup, but the service recovery was fast and superb. Sincere apologies from the staff and they ensured improvements. I love the breakfast too. good spread and honestly zero negative comments on the food. It was really well cooked and nice! This hotel deserves a high rating for service and quality. we have already made plans to return! Thank u once again to every staff that has made our stay a great and memorable one!
The Sanchaya
4.8/565 Reviews
Lagoi
Butler-style service, there is an exclusive rest area at the pier, and the hotel staff provides full service, including visa on arrival, luggage collection, etc. The hotel has a quiet environment, exclusive beach, and star chef service. very suitable for holiday travel
Beverly Hotel Batam
4.1/5181 Reviews
I don’t give 1/5 reviews. I am only triggered when the cleanliness and hygiene is an issue. This hotel gave me a room that I had to walk through a smoke reeked corridor. When I went into the room, I got a room that had so much wordless shakes than nods of approval. 1) Toilet was not clean. There was mold. 2) Room had to be “perfumed” with a packet of something hanging on the air con duct 3) ALL the towels in the room were stained. Asked for a new set and it was STILL stained 😳. 4) No shampoo as a 4 star hotel. 5) Recycled bed room slippers ( of which I am fine ) but it was stained with dubious stuff. 6) Room picture hangs precariously over my head. 7) The extra bed I paid extra for came without a bed frame and was placed on the floor. Housekeeping said it is like that 😵‍💫 Management has to do something. The poor housekeeping got a hard time from me 🙏🏻
Artotel Batam
4.5/5426 Reviews
Breakfast was good, variety was ok on the weekend, however need improve the variety bfast on weekday. We stayed for 5 Night on 14 - 19 Oct and staff were also very friendly, courteous and helpful, especially for Rafft for making our stay extra enjoyable with his great service. Comfy bed, and big bathroom. the location of the hotel is very strategic in the city center and if you want to go to the mall or look for other food options it's only walking distance.
Pantai Indah Lagoi Bintan
4.4/596 Reviews
Lagoi
This would have got an average rating had it not been for the staff - competent, professional and always willing to help. The facilities seem jaded maybe due to the Covid related lockdowns etc and some parts especially the toilets ( the toilet seat was almost black ) were a disappointment. The location is excellent with a fantastic sea view from the restaurant and the beach is clean for the most part. The villas are good with a nice private pool and decent sized rooms. Our requests for buggy to transfer us from our Villa to the main building were always attended to promptly. The a-la-carte food that we had in their restaurant- we tried the local Indonesian cuisine- was excellent but the breakfast buffet was average. When I had interacted with the staff after booking this place, I was told that late check out is subject to ‘availability’ but it clearly isn’t as they charge for every extra hour. This could have been communicated in a better way. There is room for improvement but overall we had a good stay as the property is quite good.
Cassia Bintan
4.4/5177 Reviews
Lagoi
Busy week for the people working there but it was enjoyable and my family had a great time. Staffs were good and hospitable especially the Zumba dance instructor. Props to their front desk team & cafe team for handling a lot of guest. However, location is not so great it is far from everything buy ahead of time before you come, it was quite expensive for basic things they double up the price. Food was also not so great with that price expectations are high if you are picky good luck. The room we stayed had a foul smell their drainage :/ I guess ask for air freshener and they do not clean you have to pay up it is only free on your 3rd ish day 😐. Felt more like a school compound than an actual hotel modern compared to Angsana which had more of a Bali vibe. Not much things to do in the hotel tbh

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Local Travel Info

Number of Hotels737
Number of Reviews10,645
Average Price (Weekdays)NZD 102
Average Price (Weekends)NZD 114