Hotel near Seminyak,Bali16.3% of visitors choose this area
GGuest User2025.06.09
Other than some initial miscommunication between the hotel staff about my room bookings, everything else went well.
My room and the hotel amenities were clean. Interestingly, housekeeping is done twice a day, which is good in a way, keeps the rooms in top top condition.
The hotel staff were full of smiles and, more impressively, they remembered our requests.
We find the classes organised for hotel guests interesting and engaging.
The food was delicious and healthy. I only wished they had more variety.
The souvenirs are useful and will remind us of our happy stay at Potato Head.
Hotel near Jimbaran,Bali7.1% of visitors choose this area
RRafa food lover traveler2025.04.28
This is not an hotel, this is village!
It’s gigantic! we get lost many times!!
Staff, service and amenities were amazing ( the departure room , huge pool, next to the beach, amazing breakfast) but the room was a disappointment.
It was damp, musty. The pillows and bedsheets smell. The room felt humid. i couldn’t sleep, i had an headache and i have tried everything. i ask them to change for new pillows and bedsheets, i hung them outside on the balcony to get a bit of sunlight, i switched off the AC and open the door to game some fresh air but none worked.
I guess this side of the hotel wings 6000 never gets sunlight.
My daughter has asthma, i informed the hotel beforehand about to avoid this kind of issue.
As for the beach, it was plastics everywhere but i guess this was not the hotel matters since it’s a private beach but still.
Hotel near Nusa Dua,Bali13% of visitors choose this area
GGuest User2025.04.06
The resort provides an hourly transportation option to the nearby beach and have their setup at the beach too. The resort is awesome!!! All staff very friendly and helpful even though you do wait a while to get what you ask for (wardrobe door unreilled and waited 5 hours for them to come and fix it, but seems it is a common thing as we experienced the same slow service at outside the resort restaurants). Bali collection (shopping and dining area) also very nice! The kids club have a nice program too! Outdoor swimming pools awesome! 3 restaurants on the resort to choose from- all food very yummie and very wide variety! Thank you to all staff and the chefs that made our 1 week stay a memorable one!
Hotel near Kuta,Bali12.3% of visitors choose this area
SSharon doma2025.04.20
Very convenient location in the busy Kuta area, lot of shops and restaurants either left or right side from the hotel. Also it links to a big shopping mall in Bali so easy to shop around in walking distance. Very friendly hotel staff, smile and greeting always. Hotel breakfast is ok to try, one thing must say is the room towel art are so amazing, give us a great memory especially for my 10 years old boy, he has to write an extra review for this from the triparvisor 😃
Hotel near Seminyak,Bali16.3% of visitors choose this area
YYuen Ling Virgina2025.04.15
Villa location is good , lots of shops and restaurants and spa nearby. Room is spacious but has problem with the in-room jacuzzi. Lots of dirts and debris came out from the water . Engineers came 4 times but were not able to fix it, said it’s the problem with the pump, ended up we could not use the jacuzzi, hence the price we paid didn’t justify it. Villa was very inflexible and refused to offer any room rate reduction. With this price and no jacuzzi, I am sure there’s somewhere better. Will not return next time.
Luxurious hotel. Super worth the price! Perfect for a group tour cause it comes with 4 bedrooms. Any excess people can sleep in the living and dining area cause the sofa is huge, very comfy to sleep on, it's like a bed.
Hotel near Kuta,Bali12.3% of visitors choose this area
SSimon Timothy2025.01.15
A really amazing experience staying here. The staff are so friendly and kind, and the breakfast is one of the best I've ever had. The location is great too - not far from the airport but also close enough to lots of interesting things. There is a little mall next door with some nice restaurants too. Will be back for sure!
Hotel near Canggu,Bali4% of visitors choose this area
CChrisYap11992025.06.14
Location was excellent in Canggu. Great food choices along the street and walking distance to the beach. Staff were friendly and always greet us with a smile. Amenities needed to be requested as they are eco friendly. They are happy to provide. Gave us more water when requested. Comfortable beds and sheets. Snoozed all the way and had great sleep. Only that I find the room a little smaller than usual.
Hotel near Uluwatu,Bali11.1% of visitors choose this area
SSkeeter2024.01.07
We stayed here just 1 night and that was enough already. The location of the room is my biggest issue combined with the architectural layout of the building. They gave us a room on floor 9 with a low number, 906? The low numbers are directly next to a big road where there is endless traffic the whole night. Too much very loud traffic noise. The layout of the building is a double loaded corridor with on the end an OPEN staircase which directly faces the street. So this street noise comes directly from the hallway and from the balcony. I almost did not sleep the whole night. So bring earplugs. And request a high number room. 950 for example. Second point was the check in process. This took too long for a check in at 22:30… They said the room was not cleaned yet and made us wait. Not cleaned at 22:30, I wonder. Then next guest could just check in directly. Not welcoming at all. Breakfast ok.
Hotel near Jimbaran,Bali7.1% of visitors choose this area
KKritika2025.02.03
Resort was good however service was very poor. Asked for a coffee at breakfast from staff and no one bothered to get it for me despite so many staff lurking around (and to mention it was not busy) Not impressed!!
Asked for fresh milk for my son but was given a small cup of milk instead, which was disappointing. Let the front staff at reception know all they said was ‘we’ll take on your feedback’.
Not worth value for money. Nearly $800 for 2 nights. Many other resorts and hotels in Bali that have much better service for that price. Will not be staying again.
Very Good
83 reviews
8.6/10
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NZD 280
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8.1/10
Very Good
NnasifahOur room was very nice and we had a comfortable stay, however the rest of the hotel is in need of TLC. We only stayed one night so was ideal for a place to sleep but not recommended as a long stay as very remote and hotel lacks the facilities.
Our room was very nice and we had no issues so I would stay again.
LlimHotel service very good, staffs very friendly and helpful.
The only think need comment is food, no so variety choices for a 5 stars hotel. Limit, I don't know overall holiday Inn hotels standard I think, because my experience before at others holiday Inn all most the same.
But the experience at the hotel is good enough.
GGuest UserIt was a very lovely resort, huge & had lots of activities.
Very friendly/polite workers.
They gave welcoming drinks and string bracelets (consist of 3 elements; The red element symbolizes creativity and bravely, the black element symbolizes powerful and protected us from bad spirit and white element symbolizes spirituality and goodness).
They gave fruit platter in room.
I accidentally missed a step on the front fountain at the entrance steps on my way out walking, twisted my ankle badly on the first day. My husband asked for an ice pack & they gave us a bucket of ice. That was lovely.
Need to focus on cleanliness especially on bathroom - showers (slight molds) and bathtubs (painted on - in the first room before they moved us closer to our son. The paint was peeling off as we filled bathtub with water.
The bathtub was slippery in the second room, my son fell in & hurt his back & hips.
They managed to find me a room so that I could be together with my son (adjoining room) but the air conditioning was not working. I asked them for at least portable AC but they only gave us a pedestal fan.
Gym was very tiny, not balance as there are over 500 rooms in the complex. Plus, lack of monitoring, water dispenser is empty.
The squash balls aren’t pumped so it doesn’t bounce at all.
Porter need to be extra careful when pushing trolley cart, I got struck with it from the back so hard. I injured myself but he didn’t mean it, he was very apologetic.
Therefore we decided to checkout one day early, even though we paid for it.
I asked for lunch as a swap and paid the difference since we won’t be around for the next day breakfast (due to early checkout) but not possible but instead they did prepare & pack-up breakfast boxes in advance. That was lovely of them.
AAnonymous UserThis hotel is for family relaxing resort type. Quite far from Bali Collection and others central places. Nusa Dua area is good to relax in pool or beach whole day. Beach water is a bit not clean in this area and rocky for kids. Hotel has several pools area. We sat at pool side whole day with drinks and snack.
GGuest UserWalking distance to massage and food options. Nice beach area which is good as people reserve the sun beds from sunrise. Breakfast has a good variety and room service is reasonably priced. A bit ‘resorty’ but has everything you want and great for the price
EEkaterinathis hotel is very budget and better than some five-star hotels, very clean room, super view from the window, friendly staff, nice pool. There are many cafes and shops nearby. I really liked the location of the air conditioner, it does not blow on your head and there is no dampness in the room, this is a real salvation in Bali!
Breakfasts are normal, for such a price I would even say excellent!
DDr Layla Tiara BellaAston Denpasar is simply amazing. It is now my resident hotel for my business trips. The rooms are huge and clean. The staff are simply amazing.
SSianoWe booked this hotel very cheaply as arrived late from the airport for one night. We were upgraded to a by the pool room. For the money we paid it was good value. The breakfast in the rooftop was simple but included an egg station. We had no issues with noise or mosquitoes and the staff were very helpful and lovely
DDaniilAbsolutely wonderful stay! The hotel exceeded all expectations — the staff were incredibly friendly, always ready to help and genuinely eager to make our stay comfortable. The location is simply stunning, with breathtaking sunsets that you can enjoy right from the property. An added bonus: there’s excellent diving just around the corner! Truly a perfect getaway.
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