Hotels With Wifi in Greater London, United Kingdom

This hotel is right inside the airport, making it super convenient to get to from T4 – no need to even leave the airport. The decor has a cool 'backrooms' vibe, which I found quite interesting. I booked a twin room; it was small, but perfectly acceptable for one night. The heating worked very well, soundproofing was excellent, the bed was comfortable, and breakfast was good.

My first time staying in a capsule and I would highly recommend especially if you are on a budget.  Each set of capsules are in their own room that can only be accessed by your electronic key, the toilet/shower area is a big area and very clean. When I arrived there were loads of people checking in but I barely bumped into anyone, especially when using the communal areas. There’s always someone on hand at the check in area to help and security on site (who were very friendly). The capsule itself had enough room to sit up in and the bed was comfy. There was also a dimmer light and an extractor fan to keep the capsule ventilated.  Hooks were provided within the capsule to hang up backpacks and jackets, etc and you could lock it from the inside and attach a padlock to the outside too for when you were out.

double bed with sofa bed, but no quilt for the sofa bed, need to call the housekeeping late night to get it. other than that, everything is fine 😊

The hotel is 1km from the metro station. For groups of two or more, it's better to take a taxi to the metro as the cost is almost the same as taking the bus for two stops. It's also quite close to the airport. The room itself is pretty good.

Fantastic stay near Tower of London with excellent transport links. Hotel was very clean, beds super comfortable, staff friendly, great stay overall. Would definitely return.

Pros: - Decently sized, standard layout and comfortable rooms. - Rooms are quite clean, service in general was nothing too special but gets the job done! - Convenient location near buses and metro to Central London / Oxford for a day trip, close to Westfield London which has great number of F&B outlets, supermarkets and shops. Cons: - Housekeeping was inconsistent; stayed for 6 days, everyday was missing something different, not being replenished in the room; could be tea, coffee, hand towels, tissue paper, toilet paper etc… had to keep calling for service every night throughout the stay. If housekeeping had set up the room in standard, hassle could be alleviated from all parties as it takes the housekeeping more than 20 minutes every time to bring the items. - Both toilet paper rolls were removed unexpectedly one night, even when we certainly left the room with them both in the morning which I find a bit funny as there wasn’t even a need to replenish - but simply removed. - Clock timing was incorrect 6 days throughout the stay and nobody clocked that nor changed it. - Slight wear and tear in the room but nothing too major affecting our stay apart from the bathtub glass panel seam being broken and water kept coming out of the shower. - Emergency alarms went off at 730AM with no explanation. - There was daily construction noise and one day the workers and equipments were all outside our room for a good 4 hours in the morning to afternoon time. Again, I don’t blame it because maintenance is important but a notice would be nice. Overall, I think the hotel gets its job done, the room and location were decent and comfortable. It’s the housekeeping and maintenance fell below expectations.

I stayed with my two children for 5 nights, and while we were generally satisfied, the pros and cons of the accommodation were quite evident. **Pros:** 1. The apartment offered a two-room layout, which was ideal for a family of 3-4. 2. Having a kitchen and a washing machine was incredibly convenient for cooking and doing laundry – a real lifesaver! 3. There was a supermarket right downstairs, making grocery shopping incredibly easy. 4. It was a 10-minute walk from South Kensington tube station – a manageable distance, neither too close nor too far. 5. Both the Natural History Museum and the V&A Museum were very close, just a 10-minute walk away. 6. There were also Chinese restaurants within a 10-minute walk. **Cons:** 1. There was no air conditioning in summer, only a single fan. 2. Our 4th-floor room was west-facing, so it got direct afternoon sun and was stiflingly hot, making it difficult to sleep at night. We also didn't dare open the windows on the 4th floor due to security concerns. 3. The elevators were few and small, so we mostly relied on the stairs unless we had heavy luggage. 4. The walk from the elevator to our room felt incredibly long, easily 500 meters. And for all this, the hotel still cost over 2000 a night. In general, hotels in the UK are far inferior to those in the US – overpriced and often quite run-down. For the same price in America, you could easily stay in a 4 or 5-star hotel, or a truly excellent guesthouse.

I booked a 3nights trip at this hotel, I had emailed them and told them to upgrade my room 3 weeks in advance. Day one before I checked in I there was a little fuss about the upgrade which was later fixed. The room was clean and nice. The tv did not have full amenities. Tried to take a shower and there was no hot water only cold. The bath water was coloured. I complained at reception, they tried to have a little one and two arguments but later on sent someone to check. When the individual came in she fixed it but the hot water only lasted 2mins. It was too late so we decided to sleep and leave it alone. The next morning we tried using the shower again but was faced with the same issue. Once again called reception to complain, the person behind the phone tried to emphasise that someone had been sent to fix it but eventually ended his sentence that maintenance will be sent. The maintenance came and agreed and said something was wrong with the water and told the desk to change our rooms so we could use another shower. We went out enjoyed our day, came back and tried to once again use the shower that was supposedly fixed to encounter the same issue. The receptionist was rude and started arguing saying it was fixed etc, he told us he will come and check shortly. We waited for an hour and no one came in. We called about 3 times and when he responded he lied and said he had been upstairs and no one answered the door, and tried to lie and say noise was being made in the room which wasn’t the case. Eventually he came upstairs, tried the shower again we complained and he changed our rooms. The new room we were moved to had issues with the aircon heating system, we endured with the broken aircon system as we were too tired to complain due to how they’ve reacted with other complaints. I extended my checkout to 5pm. Around 4:50pm the cleaner barged into the room without knocking.

Teething troubles is the theme of this stay. Staff were lovely and friendly. This hotel used to be the Hilton Doubletree so the rooms are Hilton Doubletree standard, but it's just been taken over by AO Hostels. First room was massive with very comfortable bed, but aircon/heating unit was faulty so room was cold. Complained and was given rusty old electric space heater with Hilton branding still on it from last electrician check. Power socket on desk was loose and didn't have a good connection. Couple hours later took the plug out and prongs were very hot and smell of burnt plastic. Shower also took a long time to get to a decent temperature, boiler obviously needed warming up. Complained and they said they'd send out an engineer, don't want to mess with electrics. No engineer came but heater was replaced with new one. Asked for a new room and was moved. New room a big improvement. Working heating. Shower nice and hot. It's only just reopened and was a quick turnaround from the previous owners. Last night posters to say there's a drone team due to survey the hotel so looks like they're looking into issues. Lots of evidence of work being done in the hotel. The hotel has clearly has seen wear and tear, evident all over. Decent WiFi. Free ferry shuttle to the hotel which is a fun novelty, operated by Thames Clippers. Mixed bag this stay, but I hope AO Hostels pull the strings and get the hotel into a better standard, it needs doing but I'd definitely stay again. It'd make a great reasonably priced hotel in a great location.

The service was exellent from reception to the brdakfast restauran staff are friendly and helpful. Food was nice. Want to mention the receptionist who help me sort out my booking my child was missing on the booking. ALEKH he was very helpful and very kind.