Hotels With Wi-Fi in Rhineland-Palatinate, Germany

We had googled our way to the fact that the Hilton Mainz has a very good location right down to the Rhine and you can purchase access to the hotel's ”Executive Lounge”. We booked 5 nights and we were ready for a little vacation by the Rhine. Upon arrival at the hotel, we were quickly and efficiently checked in by Mrs. Blanco Flores, who upgraded us to a room with a view of the Rhine. Mrs. Flores made us aware, that the ”Executive Lounge” was unfortunately not that big, but we had to see that with our ”own eyes”. Really good service was provided upon check-in, and our expectations for the stay at the hotel became greater. The room we had been allocated was on the 5th floor with a wonderful view of the Rhine. We had booked a room with breakfast, so we were excited to see, how the breakfast buffet was. But we were very pleasantly surprised there 😊.. There was a reasonably large selection of various breads and hot items, so it was just a matter of getting started with breakfast. The hotel allows you to sit outside and enjoy your breakfast with a view of the Rhine, and watch the people walking and cycling past. We were very lucky with the weather, so breakfast was enjoyed for a little longer time than usual. After breakfast, we went up and see how the ”Executive Lounge” was. But unfortunately we were somewhat disappointed. The ”Executive Lounge” consists of 2 small rooms, where there were 3 tables in each room, and 3 people could sit at each table. When we got outside the time when alcoholic drinks are served, we could see that you could have a cup of coffee or an apollinaris. The snacks on display looked a bit boring, and the fruit wasn't of the best quality either. But cheer up, it could be good in the evening... But when we visited the ”Executive Lounge” in the evening, beer, wine and spirits were on display - but the snacks that were also on display didn't seem particularly inviting - so we didn't take any of them. Summary of our experience of the ”Executive Lounge” is that it is not necessary to purchase access to the ”Executive Lounge”. And we can only encourage hotel management to go on a study trip to Düsseldorf or Dresden, where we have experienced what an ”Executive Lounge” should really be like. In general, the level of service is very high, and the staff a super good service at the hotel 😊... Here we have to highlight in particular: Mrs. Flores from the reception, Heike from the breakfast restaurant and Brittany from Guest Relations. They gave us a really good service during our stay. In summary, we would give the hotel 4 stars out of 5. If the hotel should have had the last star, the ”Executive Lounge” must be upgraded with better rooms. (Could space be created for a small area down in the restaurant area, so that you also have the opportunity to sit outside on the warm summer evenings. We would like to come again at another time to enjoy the good location and super service 😊..

Glücklicherweise konnten wir einen öffentlichen Parkplatz direkt vor dem Hotel ergattern und der Parkuhr eine 24-Stunden-Buchung entlocken. Denn die schmale Einfahrt zur Hotelgarage sowie ein Parkliftsystem ist für unsere „Familienkutsche“ ungeeignet (Erfahrungswerte!). Verständigung mit dem Rezeptionspersonal recht „holprig“ mangels ausreichend guter Deutschkenntnisse von deren Seite. Eine an uns übergebene Zugangskarte für Zimmer und Hotelaußentür (ab definierte Abenduhrzeit einzige Möglichkeit ins Gebäude zu gelangen) war nicht freigeschaltet. Zimmer war für unsere „Ansprüche“ gut (erstaunlich für diese Hotelkategorie -＞ Kühlschrank für die Kühlung selbst mitzubringender Dinge vorhanden) Frühstück: Quark für Musli habe ich vermisst und leider nur die stark zuckerhaltigen Fertigcerealien vorgefunden. Ergo lieber gleich verzichtet. Weil mir der Meerrettich bzw. die Meerrettichsahne nicht zu den anderen Lebensmitteln passend schien habe ich nachgefragt, wozu dieser gedacht sei… Mit dem Wort Meerrettich konnte der „Frühstücksservice“ nichts angefangen. Also habe ich gefragt, ob diese „Zutat“ für „salmon“ gedacht sei. Daraufhin wurde mir erklärt, dass der Lachs aus sei (ca. 9:30 / gefrühstückt wird wohl im „Schichtsystem“, nachdem wir bei Anreise gefragt wurden, in welchem „Zeitfenster“ wir zu frühstücken besnsichtigen). Sehr irritierend - wir konnten nämlich unmittelbar zuvor direkt beobachten, wie eine nich halb volle Platte mit Lachsaufschnitt in die Küche getragen worden war. Wollte sich das Personal für‘s eigene Frühstück (auch das hatten wir beobachten können) diese Leckerei exklusiv „sichern“?

Hotel is a block from the 60s , rooms are very small, good location, nice bar and bar staff. Reception constantly under staffed. Bathrooms also take you back in time. The area is very attractive, but you need a car , there is a bus service from and to the hotel.

The middle of the ”New Center” is this hotel. As we were there, the water damage was not yet remedied. The side entrance with the chairs did it also. The rooms are large enough, clean and in the bathroom there are glasses of glass, no plastic. Donors in the bathroom for the soap are also a good sign, no micropacks. Beds ok, TV large and Wi-Fi went also very well. The river beautiful, a little dark light? Railway station near, as well shops. The city is well what I could see so. There are the commercial revenues. The reception is in the fourth floor. I assume it will come back down when the water damage is fixed. Great breakfast with everything drum and there. Respect. Similarly, for the two women at the reception who answered my question of another room sovereignly. Otherwise, her colleague who found my question unfair.

The hotel was clean and comfortable. The staff were nice. It is about a 10 minute walk from the train station. They will give you a free drink coupon if you are willing to pass on your room being cleaned each morning. This is great because the only negative thing about the hotel is that the train station is the closest place to get coffee or food. It’s not far, but it is better if you can have coffee right after waking up.

Goed hotel voor de prijs. Schoonmaak kan iets beter; het ziet er allemaal schoon uit maar in de hoeken en kieren (bijv. onder de schuifdeur in de badkamer) zat nog stof. Bed lag goed, kamer is klein maar zeer praktisch ingericht. Badkamer is ruim en modern, maar het toilet zit voor mijn gevoel op een vreemde plek. Geen gebruik gemaakt van het ontbijt, in de stad zelf zijn ook voldoende opties. Zeer vriendelijke man achter de receptie, dat mag wel even vermeld worden.

De afgelopen decennia verbleven we regelmatig in dit hotel. Trier is een favoriete bestemming voor een stedentrip. We hebben ook andere hotels uitgeprobeerd, maar Mercure blijft onze voorkeur hebben. Ruime kamers, zeer centrale ligging, voldoende parkeergelegenheid, fietsenberging, goed ontbijt en prima airconditioning. Het hotel doet wellicht enigszins gedateerd aan, maar regelmatige updates zorgen nog steeds voor een comfortabel verblijf.

We travelled to Ludwigshafen for business and looked for hotels near to the work premises, unfortunately the 'Excelsior Hotel' was first in the list. At only 90 euros a night (including breakfast) it is no doubt a 'budget' option, but it isn't budget in the respect of a Travelodge or Premier Inn, instead it's a lost hotel in a pretty unpleasant area which has been left to decay. The hotel is a short walk from the railway station, graffiti-covered walls surround the hotel, and the first impression of the hotel visually is not a positive one, it's hard to even find the way in, amongst scaffolding and concrete jungle. At night, it's a fairly unsafe-feeling area, with people 'hangin around' looking suspicious. The one positive aspect upon booking was the 'Skybar', however digging deeper into reviews, it's clear that it's been closed long before the 'pandemic', infact 4 years ago, and upon arrival we were informed that it's still closed with no future planned. There is no restaurant onsite, nor bar besides a mini-fridge sat on the reception desk with a few bottles of beer available. Upon check-in, I was also asked for my 'date of birth' and home address, which often feels irrelevant, I refused to give such details. Once in the room, via the lift which takes about 5 minutes to arrive and to move, there's no air conditioning which during 32c weather was painful, but fortunately there was a fan. The room size isn't bad at all and the bed was comfortable, but the presentation of the room, as a new guest, wasn't considerate. A pile of electrical extension and cables was next to my bed, not tucked away out of sight. The internet connection was virtually useless in the afternoon/evenings after guests start to utilise it, I resorted to using mobile data instead. There are balconies, but they're just concrete and far from cosy, although the view over the city isn't at all bad. There is no furniture and in addition from a security aspect someone could easily go from their balcony to yours, therefore always be sure to lock and chain the balcony door when not in the room, or at night. At night, you can hear noise from neighbouring rooms, above, below and to the sides, I am also fairly sure that I had 3 'bed-bug' bites from my two night stay at the hotel. Breakfast was included in my 90 euro rate and the breakfast restaurant isn't bad, the service is friendly but the choice is limited, a few cold options and minimal hot options, no bacon or sausages unfortunately. It was a little off-putting to see mouse-traps being laid around the restaurant while I was sat trying to enjoy my meal. While away from the hotel, I left the 'Do Not Disturb' sign on the door, despite this upon return later that afternoon the cleaner had been into the room and cleaned, this is not acceptable when the message is clearly made that the room should not be disturbed. Overall, were it not for the price, I'd mark this as 'Terrible', but the price has to be considered, although the fu

The staff are great here - upon checkin the Manger helped contact Enterprise for our rental car pickup. This was so helpful. we chose the hotel to be close to the rental car. The hotel feels modern and room were a pretty good size. Only drawback is the hotel is far into town. We did walk it - took about 20 minutes one way. so good to get exercise, but a little far. but it is easy to navigate - down one street to Porta Nigra. The hotel was great for one night, but if you want to spend more time in old town Trier, this might be a bit far.

Excellent stuff and good breakfast the room is clean and comfortable just I half one comment regarding the TV channels there is no English Channel I hope if the hotel management they manage to add English channels nearby that is a Turkish supermarket and also another big supermarket 2 restaurants very close to the hotel approximately 10 m away Italian and German restaurant Bus station is approximately 200 m away to the city center and main train station

We had googled our way to the fact that the Hilton Mainz has a very good location right down to the Rhine and you can purchase access to the hotel's ”Executive Lounge”. We booked 5 nights and we were ready for a little vacation by the Rhine. Upon arrival at the hotel, we were quickly and efficiently checked in by Mrs. Blanco Flores, who upgraded us to a room with a view of the Rhine. Mrs. Flores made us aware, that the ”Executive Lounge” was unfortunately not that big, but we had to see that with our ”own eyes”. Really good service was provided upon check-in, and our expectations for the stay at the hotel became greater. The room we had been allocated was on the 5th floor with a wonderful view of the Rhine. We had booked a room with breakfast, so we were excited to see, how the breakfast buffet was. But we were very pleasantly surprised there 😊.. There was a reasonably large selection of various breads and hot items, so it was just a matter of getting started with breakfast. The hotel allows you to sit outside and enjoy your breakfast with a view of the Rhine, and watch the people walking and cycling past. We were very lucky with the weather, so breakfast was enjoyed for a little longer time than usual. After breakfast, we went up and see how the ”Executive Lounge” was. But unfortunately we were somewhat disappointed. The ”Executive Lounge” consists of 2 small rooms, where there were 3 tables in each room, and 3 people could sit at each table. When we got outside the time when alcoholic drinks are served, we could see that you could have a cup of coffee or an apollinaris. The snacks on display looked a bit boring, and the fruit wasn't of the best quality either. But cheer up, it could be good in the evening... But when we visited the ”Executive Lounge” in the evening, beer, wine and spirits were on display - but the snacks that were also on display didn't seem particularly inviting - so we didn't take any of them. Summary of our experience of the ”Executive Lounge” is that it is not necessary to purchase access to the ”Executive Lounge”. And we can only encourage hotel management to go on a study trip to Düsseldorf or Dresden, where we have experienced what an ”Executive Lounge” should really be like. In general, the level of service is very high, and the staff a super good service at the hotel 😊... Here we have to highlight in particular: Mrs. Flores from the reception, Heike from the breakfast restaurant and Brittany from Guest Relations. They gave us a really good service during our stay. In summary, we would give the hotel 4 stars out of 5. If the hotel should have had the last star, the ”Executive Lounge” must be upgraded with better rooms. (Could space be created for a small area down in the restaurant area, so that you also have the opportunity to sit outside on the warm summer evenings. We would like to come again at another time to enjoy the good location and super service 😊..

The hotel was clean and comfortable. The staff were nice. It is about a 10 minute walk from the train station. They will give you a free drink coupon if you are willing to pass on your room being cleaned each morning. This is great because the only negative thing about the hotel is that the train station is the closest place to get coffee or food. It’s not far, but it is better if you can have coffee right after waking up.

Excellent stuff and good breakfast the room is clean and comfortable just I half one comment regarding the TV channels there is no English Channel I hope if the hotel management they manage to add English channels nearby that is a Turkish supermarket and also another big supermarket 2 restaurants very close to the hotel approximately 10 m away Italian and German restaurant Bus station is approximately 200 m away to the city center and main train station

The location is great, only 5 minutes away from the central station, and most of the staff were friendly and uncomfortable throughout their stay. Cleanliness is also good. But it seems to hope that GYM can exercise.

Fast check in, polite stuff, very clean and near by train station. Only thing i noticed but not it didnt affect on my stay here is not so good inside isolation, i can hear other people talking.

This hotel is located just in front of the train station which is so convenient, also mean the main bus stop is here. It's quite well decorated. Despite its old built, it's well organized inside. Unfortunately I got the room on the backside but still got the top floor, so won't complain. They have AC and heater(separately). Just only one hair in found in the bathroom is the diasadvantage. Oh well, the blanket seems to be smaller than a queen bed. Maybe because I book just for one, anyway I hope to get a big one. A women at the reception I met was nice, friendly. Overall, I kinda like it here. Well, haven't tried thier breakfast so, can't say. I will be back here if I visit Mainz for some business reasons.

The hotel is good, clean and tidy, not far from the ancient city of Mainz, driving about ten minutes. The only regret is that I didn't book a room with breakfast. If you want to go again next time, you can order breakfast.

Questa catena può diventare leader mondiale. Formula intelligentissima. Posizioni comode, sito prenotazioni preciso e veloce, camere essenziali ma letti comodissimi e insonorizzate al 100%, pulizia al massimo, cambio biancheria preciso e ”green”, bagni piccoli con doccia ma efficienti, attenzione massima ai materiali di consumo, TV modernissime, ottime colazioni a prezzi buoni. Massima efficienza al check in senza check out, ottimi orari. Sempre ottimi parcheggi o addirittura garage gratuito. Prezzo camera irrisorio. Pulizia ok. Parcheggio gratuito sufficiente come posti. Comodo da autostrada. Un pò fuori dalla città ma bisogna considerare che andare in centro richiede pochi minuti. Ottima colazione. 

It’s about 3 minutes away from Mainz Central Station. It’s easy to go to any attractions. The breakfast buffet is very rich. The bathroom does not have a door. It would be inconvenient if you have friends living with you. I’m here to watch the football game. It’s a very happy journey. Come Mainz will definitely stay again.

I was called this morning by a lady from the favorite restaurant. She wanted to talk to me about my criticism. First you told me that the service staff had a completely different perception and that the restaurant had cameras installed and everything was recorded. First, the information about the cameras irritated me, but I answered that it is in principle good, because it was all recorded and can be assessed in fact. The perception of the servants did not seem to me to be related to facts. Objectively, I can understand – What can you tell the chief if you are in an explanation need... The lady wanted to hear my version again, it was hardly because you've always interrupted me. She took words in her mouth that I would never use, namely it was claimed that I don't want to be “filled” when the server wanted to give me the same wine once 2-tes without asking if I wanted to. The next time it went on and a new corresponding wine should be served. Finally, I said I do not find the conversation to be targeted and I would like to finish it. Finally, the lady has told the audience that you don't want to see us in this restaurant. All right! I wrote that in my criticism that we don't come anymore. Maybe not everything was read or the lady wanted the last word. For me, this is an example of a painful reprocessing...and unfortunately confirms me in what I wrote. There are so great restaurants in Frankfurt, where there were several times, such as Villa Merton, La Fleur, (previously Emma Metzler), Maintower or Lohninger – there is quality, service and friendliness and we're going back there! PS tip error correction from the main criticism: Keller = Keller; if= who

Glücklicherweise konnten wir einen öffentlichen Parkplatz direkt vor dem Hotel ergattern und der Parkuhr eine 24-Stunden-Buchung entlocken. Denn die schmale Einfahrt zur Hotelgarage sowie ein Parkliftsystem ist für unsere „Familienkutsche“ ungeeignet (Erfahrungswerte!). Verständigung mit dem Rezeptionspersonal recht „holprig“ mangels ausreichend guter Deutschkenntnisse von deren Seite. Eine an uns übergebene Zugangskarte für Zimmer und Hotelaußentür (ab definierte Abenduhrzeit einzige Möglichkeit ins Gebäude zu gelangen) war nicht freigeschaltet. Zimmer war für unsere „Ansprüche“ gut (erstaunlich für diese Hotelkategorie -＞ Kühlschrank für die Kühlung selbst mitzubringender Dinge vorhanden) Frühstück: Quark für Musli habe ich vermisst und leider nur die stark zuckerhaltigen Fertigcerealien vorgefunden. Ergo lieber gleich verzichtet. Weil mir der Meerrettich bzw. die Meerrettichsahne nicht zu den anderen Lebensmitteln passend schien habe ich nachgefragt, wozu dieser gedacht sei… Mit dem Wort Meerrettich konnte der „Frühstücksservice“ nichts angefangen. Also habe ich gefragt, ob diese „Zutat“ für „salmon“ gedacht sei. Daraufhin wurde mir erklärt, dass der Lachs aus sei (ca. 9:30 / gefrühstückt wird wohl im „Schichtsystem“, nachdem wir bei Anreise gefragt wurden, in welchem „Zeitfenster“ wir zu frühstücken besnsichtigen). Sehr irritierend - wir konnten nämlich unmittelbar zuvor direkt beobachten, wie eine nich halb volle Platte mit Lachsaufschnitt in die Küche getragen worden war. Wollte sich das Personal für‘s eigene Frühstück (auch das hatten wir beobachten können) diese Leckerei exklusiv „sichern“?

Goed hotel voor de prijs. Schoonmaak kan iets beter; het ziet er allemaal schoon uit maar in de hoeken en kieren (bijv. onder de schuifdeur in de badkamer) zat nog stof. Bed lag goed, kamer is klein maar zeer praktisch ingericht. Badkamer is ruim en modern, maar het toilet zit voor mijn gevoel op een vreemde plek. Geen gebruik gemaakt van het ontbijt, in de stad zelf zijn ook voldoende opties. Zeer vriendelijke man achter de receptie, dat mag wel even vermeld worden.

Wir waren für eine Nacht da. Schon beim Einchecken bekommt man das Gefühl vermittelt, das man hier gut untergebracht ist. Netter kompetenter Service. Auch an den Zimmern kann man nicht aussetzen, sie sind zweckmäßig aber schön eingerichtet. Das Frühstücksbuffet ist reichhaltig. Kaffee steht auf dem Tisch in einer Thermoskanne bereit. Das Hotel ist rundum zu empfehlen.

As with most hotels in the B&B chain, you don't come here for the unique and colorful ”ye olde worlde” experience. But it is an absolutely fine place to stay if you're in transit (as we were) or in need of a less expensive room. We walked to the hotel from the train station - took about 15 minutes. The location is actually near the middle of this small historic town and all sights are within another 15-20 minutes walking distance, but as you approach, it feels like it's right at the junction of a busy highway. Two big roads near the hotel and the railway line. Has a real motel vibe actually and lots of carparks...highly recommended if you're driving through, we would assume. Room was functional and staff were friendly. A lot of things are automated, including a snack and drink machine in the lobby and automated check in and door keypads, but everything appeared well maintained. At one stage, we lost/forgot our room code and the lady we had to call later at night (after reception closed) was very sweet and helpful despite it being our mistake. Room was small and basic with modern decor. Very clean, comfortable enough and we had no problems with hot water or anything else. Left for the early train and didn't experience breakfast. Would say that, like many other B&B hotels in Deutschland, this is a great place for a quick stop. If you're wanting to experience Koblenz, a cute historical town, for longer or sample German culture, you'll be better off elsewhere.

Afgelopen zaterdagavond, op 18 september 2021, had ik in het restaurant van het hotel een entrecote besteld en kreeg een stinkend, duidelijk bedorven stuk vlees. Teruggestuurd naar de keuken maar de kok bleef volhouden dat het vlees alleen maar “extra gerijpt” was en helemaal niet bedorven was. Zij deed of ik gek was en was totaal niet onder de indruk van mijn klachten. Uiteindelijk werd het niet in rekening gebracht (€33,-) maar de houding van deze kok was een ernstig dieptepunt. We hebben uiteraard ook een officiële klacht ingediend. Verder zeer tevreden over ons verblijf in het hotel!

A hotel on the Rhine with a beautiful environment and underground parking. The hotel is 1 km away from the main business street in the city center, convenient for shopping and walking. The hotel rooms are clean and comfortable, the breakfast is rich in variety, the ingredients are fresh, very delicious, and there is freshly ground coffee. Worth living.

Check in was a lengthy affair, took absolutely ages, there was a guy waiting to pay for a couple of bottles of water from the fridge, I swear the water had gone warm by the time he got chance to pay for them!!! I had read a previous review about the staff and have got to say that one of the girls doing the check in seemed pretty scary, our check in girl was reasonably pleasant but the other made you feel like you were checking into a police cell!!! Anyway, hotel must be quite old but modern looking and well maintained. Decent sized room, clean with mini fridge containing complimentary drinks such as Coca Cola, beer water and a couple of chocolates which was a nice touch, tea and coffee making in the room. The only thing that was a bit odd was that if you opted for no room service (which gave you a voucher for a free drink, which was pushed under your door) someone still entered your room to replenish the fridge. We were staying for 2 nights and opted for this because of the Covid situation. Has air con but really does not work that well, much more cool air coming through the open window, we had it on the coldest setting and highest fan speed and was pretty rubbish. Beds for us were a bit on the firm side and could have done with a topper pad. Nice bar area downstairs and the staff there were extremely friendly. Good parking in multi storey car park which serviced the hotel and I think a conference centre, get your ticket validated for slight discount. I gave a lower star rating only because of the the firm bed, scary staff and bad air conditioning, I am sure that all these things could easily be rectified.

De afgelopen decennia verbleven we regelmatig in dit hotel. Trier is een favoriete bestemming voor een stedentrip. We hebben ook andere hotels uitgeprobeerd, maar Mercure blijft onze voorkeur hebben. Ruime kamers, zeer centrale ligging, voldoende parkeergelegenheid, fietsenberging, goed ontbijt en prima airconditioning. Het hotel doet wellicht enigszins gedateerd aan, maar regelmatige updates zorgen nog steeds voor een comfortabel verblijf.

The staff are great here - upon checkin the Manger helped contact Enterprise for our rental car pickup. This was so helpful. we chose the hotel to be close to the rental car. The hotel feels modern and room were a pretty good size. Only drawback is the hotel is far into town. We did walk it - took about 20 minutes one way. so good to get exercise, but a little far. but it is easy to navigate - down one street to Porta Nigra. The hotel was great for one night, but if you want to spend more time in old town Trier, this might be a bit far.

The Holiday Inn Express in Trier is a newer hotel in a city without a lot of hotels. It's an easy walk (about 15 minutes) from the historic city center with most of the tourist attractions. If I had to guess I would say the hotel has been open for about a year. There is still a fresh paint smell. Some of the walls by the front desk are also missing paint as if construction or decorating isn't done yet. There's a lot to like about the hotel, including a full bar, fast and free wifi, a good TV, and huge walk-in showers. However, there are some big issues. The hotel advertises free parking. While parking is free, there are NOT enough spaces for all guests. I was told to park in a muddy, dirty field between the parking lot and main road. I had to make an illegal turn from the road, drive over the sidewalk and risk damage to my car and tires. Why was this hotel allowed to build a parking lot that did not have one space for every room? The breakfast is typical by German continental breakfast standards. However, Holiday Inn Express advertises a hot breakfast. There were no hot eggs or anything that adhered to the hot breakfast standard. There is no gym. I have never stayed at a Holiday Inn Express anywhere without a gym, even a small gym. Why does a newly built not have a gym? Guest rooms are very, very small with nothing but a closet, small table and shelve. I had a king-sized room. It would be very crowded if there were two people in the room. My room did not feature the usual Holiday Inn Express amenities. No lotion, no bar of soap, no shampoo, no conditioner and no body wash. Instead, there was one dispenser of Dove soap and one dispenser of Dove shampoo-conditioner. That's it. That is not consistent with my experience at Holiday Inn Express hotels everywhere else. Also, there was no clock, no refrigerator and no coffeemaker, despite coffeemakers being advertised. I did get a kettle with tea and instant coffee. My IHG Spire status recognition at check-in consisted of getting a voucher for a free drink. When I redeemed the voucher at the full bar I was told it didn't cover the cost of a glass of wine. What's the point of the voucher? The bar has several regional wines, but the bartender did not speak English beyond basic words. It was difficult to confirm what wines were dry. Staff were few and far between. On a Saturday night when the hotel seemed 100% sold-out, there was only one front desk employee and one bartender. When issue arose the front desk employee had to leave and go to guest rooms, forcing the bartender who didn't speak fluent English to work both the bar and the front desk. This resulted in wait times of 10 minutes for a drink. After a week of staying in local German hotels I was really looking forward to the consistent chain experience of a Holiday Inn Express. Next time I'm in Trier, I will book the Mercure instead.

very good basic hotel, nothing fancy but everythings works well, and very close to the city center. The best part is the free outdoor parking area. You can leave your car here and walk into the city.

It is very convenient to leave Marx’s former residence and the city center for five minutes. The price is indeed lower than other German cities. There are many surrounding monuments. Take a moment to look at the long knowledge.

When you go to a 4* hotel, you expect a certain level of quality such as having a fridge in the room and air con (all requirements for an international 4* . We were in the best room possible (bar the suite) and had none of the above, nor a kettle. The lack of amenities is disappointing and misleading (although I do not know if the star classification for Germany says that there needs to be aircon/fridge/tea/coffee making facilities.) When we arrived we were disappointed to find that this hotel is located in an industrial area. You have to drive between 2 car garages to get there. It does overlook a nice park but I pity the people who had car park view and view of the job centre opposite (approx half the hotel.) It seems the rooms are very hit and miss. A huge proportion will be on the car park side/job centre) side and the more expensive rooms will overlook the park. But the ones in the souterrain (basement) overlooking the park look like they might be quite dark. Our room had a nice balcony and was nicely furnished but we paid a lot to have this. The spa area is nice but lots of it is outdoors (i.e. to get to the relax room and one of the saunas you have to go outside.) We did not try breakfast. I feel the management should manage expectations and downgrade it to a 3* (at least for non-German travellers).

Their desk closes at 2000 (8pm) and we realized we weren't going to make it before that time. No problem! The owner and staff were very helpful in sending us a code with detailed instructions on how to get in. We had also booked a parking spot in their garage below the hotel, which we were able to access as well. Small garage but perfect for a normal sized car and very convenient - just read their instructions to make sure your vehicle is not to high for it as it has an electric lift system. All staff were very friendly, responsive and helpful. Made great recommendations for sights and restaurants. Rooms were nice and plenty of space for us. They're not huge but had everything we need and the hotel is walking distance to the main sites and night life. Would definitely stay here again!

The hotel has a good price - quality ratio. A hotel room is very cheap and clean. The receptionist is very friendly and the hotel has a beautiful view of the city (from the panorama terrace) Despite the busy road to the hotel, we had no problem with noise load. The hotel is certainly recommended for a day Trier! The centre is 10 minutes' walk from the hotel.