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Travelers Reviews of Shanghai Hotels

Mercure Shanghai Yu Garden On the Bund

Mercure Shanghai Yu Garden On the Bund

4.8/55033 Reviews
Yu Garden Area
Absolutely stunning place to be in. Hotel is very near Yu Gardens and Cheng Huang Miao. The nearest train station is just about 10-15 mins walk, very convenient. Housekeeper were very attentive and helped to clean our room everyday, spotless 👍🏻 Receptionists were friendly and always never fails to greet all the guest. Definitely recommend this place for all fellow travellers 👍🏻
Novotel Shanghai Pudong Chuansha

Novotel Shanghai Pudong Chuansha

4.7/56624 Reviews
Shanghai Disney Resort
Title: Comfortable Stay with Room for Improvement During our recent one-night stay at the Novotel Shanghai Pudong Chuansha, my wife, our 7-year-old daughter, and I experienced both positive aspects and areas that could benefit from enhancement. Buffet Options: The breakfast buffet offered a satisfactory selection of dishes, including both local and international cuisines. While the variety was adequate, we felt that the quality and freshness of some items could be improved. Our daughter enjoyed the pastry section, though it lacked some of the diversity we’ve encountered in other hotels. Amenities: The hotel provides standard amenities suitable for families. Our room was clean and comfortable, featuring modern furnishings. Service: The front desk staff were courteous and efficient during check-in and check-out. Location: The hotel’s proximity to Shanghai Disneyland is a significant advantage for families planning to visit the park. However, we found that transportation options to other parts of the city were somewhat limited, making it less convenient for broader sightseeing. Overall Experience: Our stay at the Novotel Shanghai Pudong Chuansha was comfortable, and the hotel adequately met our basic needs. However, there is room for improvement in areas such as amenity availability and service responsiveness. With some enhancements, the hotel has the potential to offer a more satisfying experience for families.
Lemon Hotel

Lemon Hotel

4.8/5941 Reviews
Huaihai Road Area/Xintiandi Area
This hotel is a gem. The location is perfect (less than a 5 minute walk to the nearest metro station and plenty of coffee and restaurant options in the area; count ~1.5h to and from PVG airport), the room and shared facilities (bonus point for the toilet paper that is better than many 4-star and 5-star hotels) are spotless clean, the bed is comfortable (different pillows are even provided), and the price/value ratio is almost unbeatable. There is even free tea and drinking water available. Please note that having taken the upper bed window room, packing a bag can be a challenge compared to the lower bed one I imagine. Also, all usb ports available are USB A. Few points can be improved: the windows let a flow of air coming in even if closed (the duvet is warm though), a little usb bed light would be useful (as it is not convenient to turn off the lights once in bed, have to do it before), the tv didn’t work in my case but that wasn’t an issue for me, the towels are disposable and normal towels would be a huge plus (pack a small towel should you want one), and lastly, whilst there’s no noise permeating in-between rooms, corridor movements can be easily heard (nothing that earplugs cannot solve). Overall 10/10.
Shanghai Mia Hotel (Shaanxi South Road)

Shanghai Mia Hotel (Shaanxi South Road)

4.8/53077 Reviews
Hengshan Road Area
I had a generally good stay at Mia Hotel. Good service and staff. If you have chance to stay and your sleep is very light don’t get a room close to the elevator – the aisle is very narrow and you can hear easily people chatting when they get in and off. The place overall is a nice, the neighbour is great and you can’t find probably such a place like this one in the area.
The Ritz-Carlton Shanghai, Pudong

The Ritz-Carlton Shanghai, Pudong

4.7/54267 Reviews
Lujiazui Area
When it comes to accommodation the first thing I’ll check is about the negatives review of the host. But then I saw almost every hotels have a negative review! So I mean, no one is perfect right ! The next thing we do, we just go for the Pearl view one. My wife and I decided to stay in this hotel, man oh man, we’ve made the right choice. Everything is perfect. It worth the price so when you consider coming to China and looking for accommodation please check this place out! anyway thanks so much to Rosy, one of the receptionist who gave answers that’s helped a lot! Ps: gotta try their breakfast and afternoon tea set!
Banyan Tree Shanghai On The Bund

Banyan Tree Shanghai On The Bund

4.6/54363 Reviews
The North Bund Area
The room was amazing with a stunning view. On the whole it was a fantastic stay but there were one or two issues- 1. The yoga mats in the gym were filthy. And 2. I was bothered on a few occasions by cleaners or people coming to knock on the door e.g.the cleaner came inside the room even though I said it was too late and I didn't want the room to be cleaned now. It was around 5pm and no one had cleaned the room during the day, but by that time I was ready to relax. There was a language barrier so she just came in and started replacing snacks and drinks and tried to start cleaning up in the bathroom and I had to ask her to leave. I noticed before I left that there was a button for 'do not disturb' but it wasn't obvious so it would be good for the staff to mention that when showing you to your room. I also think it's a good idea for them to have a book with information regarding the restaurant, gym, spa etc.etc. there's some info on the TV but it isn't very detailed.
Elegant Hotel Shanghai Bund

Elegant Hotel Shanghai Bund

4.5/56309 Reviews
The North Bund Area
First of all 5 stars to Peng Ho (何鹏) service, very helpful and proactive, helped with us during check in and when leaving the hotel with 🧳 and getting our ride to the airport. Also 5 stars for another lady helped with our check in, she let me viewed a few rooms as I wasn't exactly sure about my stay, she prepared a welcome fruit platter for us. The hotel is quite wore off, l9bby seemed ok, but once in elevator, corridors all appeared wore off and not clean, then the room arranged for us is full of smell, moldy and smokes, the room we settled is not as smelly, but still found stains, dirt etc in the room, I have especially requested a well cleaned and dusted room before check in due to allergies. Since t was our last stop of a 2+ weeks vacation plus it's only one night so we didn't move, if it is at the beginning or staying longer, I would've moved hoteldue to the first impression of elevator /corridor and room,I was tired that didn't even take picture of the room, our room was facing some old neighborhood, no scenery at all, plus it's noisy in the morning around 6, noises from heavy machinery. But location is quite convenient, walking distance to the Bund, took us about 20 minutes walk to reach the starting point of the Bund.
JI Hotel (Shanghai The Bund Jiujiang Road)

JI Hotel (Shanghai The Bund Jiujiang Road)

4.6/54531 Reviews
The Bund Area
Quite hard to communicate with the receptionist and staff at the hotel, but some of them were really nice. Hotel room was small but clean, they change our towel every day. Breakfast is the same menu for almost everyday, but enough spread from rice, noodles, wonton, bread, coffee. Location very convenient, near east nanjing road metro station. Close to the bund.
Radisson Blu Hotel Shanghai New World

Radisson Blu Hotel Shanghai New World

4.6/54607 Reviews
People's Square Area
I recently had the pleasure of staying at your esteemed hotel, and I wanted to express my gratitude for the wonderful experience. The facilities were top-notch, and every aspect of my stay was truly enjoyable. However, what made my stay particularly memorable was the exceptional service provided by your front desk staff member, Yuki. Yuki's warm welcome, attentiveness, and willingness to assist with any request made a significant difference in my overall experience. Her professionalism and friendly demeanor ensured that I felt valued and well-cared for throughout my stay. This is the third times I came to Shanghai. So far this is the Best Hotel and Location.
DoubleTree by Hilton Shanghai Hongqiao

DoubleTree by Hilton Shanghai Hongqiao

4.7/51832 Reviews
Hongqiao Airport/National Exhibition and Convention Center
After experiencing the luxurious service and comfortable facilities of Senz Hotel, I can't help but give high praise to this hotel and their management team, as well as Yiko of the front desk. Senz Hotel, from the moment you step into the lobby, you will feel at home. The lobby is modern and culturally rich, spacious and elegant, and the staff is very warm and thoughtful, and their professional and meticulous service attitude makes people admire. The accommodation environment here is spacious and quiet, which makes people completely relax and feel rare comfort and tranquility. However, what impressed me most was the management team of Senz. They won our respect with excellent management and professional service. From the overall operation of the hotel to the details, whether it is room service, catering service or other needs, they can get a quick and satisfactory response. This efficient and energetic team ensured that every need of ours was met, bringing us an excellent accommodation experience. Next is Estilo Restaurant. The food here is simply amazing! From the diversity and characteristics of the menu to the chef's superb cooking skills, to the delicious dishes, everything is amazing. Moreover, their service is first-rate, from pre-meal preparation to post-meal finishing, every link is well organized and meticulous. Whether it is a gathering with friends or a business banquet, Estilo Restaurant is an ideal choice. Special thanks to Mr. Noel and Charles for their hospitality. As for Ivy at the Spa, her professional skills and friendly service are unforgettable. Her massage techniques are skillful and in place, which makes me feel extremely relaxed and relieved after a busy work. Ivy is extremely sensitive to the needs of each guest and can accurately provide the most appropriate SPA services. Her professional knowledge and enthusiastic service made my experience in the Spa reach the extreme. Overall, Senz Hotel, Estilo Restaurant and the Spa have provided us with excellent service and experience. Whether it is the facilities, services or the professionalism of the management team, I am deeply satisfied. I highly recommend Senz Hotel and Estilo Restaurant to all friends who are looking for high-quality services and food, and I would also like to thank Ivy for the meticulous SPA service she provided us. I look forward to visiting Senz Hotel and Estilo Restaurant again to experience their excellent service and food again.

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Property Information for Tourists

Total Properties11,808
Number of Reviews4,405,133
Average Price (Weekdays)NZD 145
Average Price (Weekends)NZD 152