The staff were very friendly and competent.
Excellent breakfast.
The food was good for dinner, but the restaurant's super cold air conditioning made the food very cold, making the experience a little unpleasant.
A very negative point is the perfume ”machine” right at the entrance to the lobby, which made the place smell extremely fragrant and nauseating.
The cleaning supplies in the rooms also had a lot of perfume, which was not good.
I traveled with a friend who is very sensitive to smells and hated the experience. We will definitely not be able to stay there if we return to Brasília.
Despite the positive points, it would not be an option for a future trip.
Median. When arrived at the hotel and check-in, the attendant tried to charge me an extra fee of more or less R$ 18.00 for check-in, saying it was a fee not charged by Decolar, however I informed that the reservation was not made by Decolar, but by Trip. I refused to pay and said I contracted the package with all the services paid by TRIP.
When I came in the room I felt a strong smell like wet dog, probably by the carpet that might be old. For those who have an allergic crisis, it's better to go away.
The pool was dirty and was feeling of a loose location without care, even I commented on it in a loud voice in the lift and another guest agreed.
With a stay at i5 Hotel Águas Claras in Águas Claras, you'll be within a 5-minute drive of Centro Universitario Unieuro and Taguatinga Shopping. This hotel is 12.7 mi (20.5 km) from Pátio Brasil Shopping and 12.9 mi (20.8 km) from Arena BRB Mané Garrincha.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. Additional features at this hotel include a reception hall and a vending machine.
You can enjoy a meal at the restaurant serving the guests of i5 Hotel Águas Claras, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Limited parking is available onsite.
Make yourself at home in one of the 92 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
The accommodation was expected. Breakfast is very good, well served and with several options. They only don't trust the photos shown in Trip.com, because it does not match the accommodation provided by the hotel. The photos contain a water massage bathroom in the bathroom, which was not available in the reservation.
As for the hotel, I have nothing to say. Now, as for travel, yes, because the amount charged in advance on the website is higher than the amount paid on site. When I arrived at this place, I asked about the cost of accommodation, and the waiter gave me a price far lower than what I had already paid.
Very well located hotel, close to the Brasilia shopping mall, but it is not a 5-star hotel as stated on the day of booking. I think it is more of a 3-star hotel.
The hotel is ok for a night in a long layover in Brasilia. It is far from the city but very close to the airport. However, they do not offer any transfer to the airport. Walking is not long (about 10 min walk) but the walking path is filthy and moody especially if it rains. They suggest you to get an uber, but it gets very expensive during a rainy time.
The room is very basic. Beds are tiny.
Breakfast is very good!
Very Good
112 reviews
8.0/10
Price from
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JJoão FelipeI chose the architecture and the proximity to the lake, and it is a very impressive building, but I didn't feel comfortable during my stay. I'm used to a very specific profile of customers, foreigners, older people. The city has a reputation for lobbyists in the proximity of the presidential palace. Some staff were very careful, with the focus on the coffee supervisor, very sympathetic. However, for more than once, I felt being treated with a hardness as a reception official and I was followed by security when taking pictures from the surroundings.
JJocielleA estrutura do hotel é boa, higienizado e organizado. No entanto, como estava em viagem sozinha, reservei uma acomodação para 1 pessoa. Chegando lá, me assustei com o tamanho do quarto, que eles intitulam ”cabine”. Muito pequeno, sem janela. Cabe malmente a cama de solteiro e o banheiro pequeno (com chuveiro elétrico pendurado por uma corda). Acabei tendo uma crise de pânico, e ao pedir ajuda, eles informaram que não poderiam fazer o upgrade do quarto. Depois de insistir e deixando claro que eu estava disposta a pagar pelo upgrade, eles conseguiram um quarto maior, com janela, por um valor de 200 reais a mais a diária. Portanto, não recomendo a reserva do quarto tipo cabine, pois não oferece o benefício e conforto equivalente ao preço cobrado. Para quem tem crises de pânico e de lugares apertados: Fuja!
AAlfiusThe reception was very professional and helpful. He speaks many languages, very professional. The room service also very fast and the food was so amazing. The location is very strategic near to Conjunto Plaza Shopping and so many eateries around the hotel. Unfortunately the swimming pool was on maintenance.
FFelipe VacasThe hotel is ok for a night in a long layover in Brasilia. It is far from the city but very close to the airport. However, they do not offer any transfer to the airport. Walking is not long (about 10 min walk) but the walking path is filthy and moody especially if it rains. They suggest you to get an uber, but it gets very expensive during a rainy time.
The room is very basic. Beds are tiny.
Breakfast is very good!
OOlavo KochiGood morning ! I stayed in an accessible standard room, without request, could at least warn me at check-in, I reported that the bathroom movie was stuck, there were no provision, I asked 2 covers, I was only answered in 2a. request. The hotel has a standard that is simple to take care of.
IIvan AugustoThe accommodation was expected. Breakfast is very good, well served and with several options. They only don't trust the photos shown in Trip.com, because it does not match the accommodation provided by the hotel. The photos contain a water massage bathroom in the bathroom, which was not available in the reservation.
GGuest UserInternet and television didn't work properly, the technician only came to the room the next day at 7 am. Leaking bathroom stall, bathroom sockets not working. Charging for breakfast, which had already been agreed upon when purchasing the reservation.
HHANYONGThere is no kettle, I asked the front desk to ask for it, and the answer was: I gave it to you and the others were gone. The room facilities are old, the gym only has three treadmills and few other equipment.
Jjoyce66666The hotel staff is still more polite and friendly, willing to assist guests to deal with problems, although late check-out is not possible. Hotel facilities are general, relatively old, bathroom windows have no screens, open is directly outdoor. The street is quite noisy, basically can't sleep well, sleep is afraid of sound careful consideration. Hotel laundry is very expensive, meaning that the price of laundry is more expensive than the five-star hotel in Brasilia, the room is also ordering, I don't know why. Although the room price is cheaper than five stars, the facilities and services are also correspondingly insufficient, but the pricing of meals and laundry is difficult to understand.
GGuest UserComfortable but old accommodation, minibar barely cools drinks.
Breakfast left something to be desired, the bread was dry and apparently stale. Little variety of food.
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