(1) The front desk lady was incredibly condescending. She was clearly of Asian descent, but she looked at us with utter contempt the moment we walked in. Her attitude was completely impatient and rude, and she spoke to us in a superior tone, lacking any professional hotel etiquette. It was really uncomfortable to be discriminated against by another Asian person in Australia – seriously, what's up with that? 😅 Later, when we were leaving, we saw her being incredibly friendly to a Caucasian man, smiling and greeting him as soon as he entered, asking about his needs. What's that supposed to mean? 😅 I was happy until I saw her at the front desk, and then I just wanted to switch hotels.
(2) The hotel also completely failed to inform us about the check-out time. It's completely different from the standard 12:00 PM check-out in China. We started getting knocks on our door at 8:00 AM, but no one spoke, so we thought it was a mistake. No one told us it was because we needed to check out. We weren't informed at all beforehand, which resulted in us being ordered to leave immediately. It was humiliating and offensive; we were almost kicked out and were charged an extra $50! ❗️
(3) The other hotel staff were very nice, and the Thai food at the hotel was also delicious 😋. The guests from other countries we met were also very friendly and polite. The breakfast selection wasn't huge, but the fried rice was exceptionally good.
We had a great stay at Balgownie. Staff were always friendly and helpful. Room was beautiful and spacious. We enjoyed the food and definitely recommend eating dinner here and wine tasting during your stay.
Hotel near Melbourne Central Business District,Melbourne71.7% of visitors choose this area
HHongshaodachandou2026.04.23
👍 The Ibis Melbourne Central Hotel's location is absolutely perfect! It's super convenient for transport, being so close to the central station and all the major attractions. The hotel facilities are new, the room is spacious and bright, and the bedding is comfortable. The front desk staff are very enthusiastic and promptly helped solve any issues. Plus, the breakfast is great!
The hotel is right in the town center, and parking is conveniently located right outside the rooms. It's clean and tidy, and there are plenty of dining options nearby. Turn left out of the hotel and just a few steps away, you'll find a street full of restaurants. The very first place on your left serves a great dinner. If you turn right and walk to the end of the street, the breakfast at that spot is fantastic! Their smoked salmon croissant was absolutely delicious!
We booked a two-bedroom suite, which was actually two separate rooms connected, and having two bathrooms was a definite plus. The location is right in the town center, making it super convenient for dining and shopping. There's an underground parking lot, but the entrance is a bit tricky to find; you'll need to slow down and look carefully as you approach. Check-in was handled by a handsome Chinese guy, which was a nice touch 😋. On the downside, the living room floor was a bit slippery, the lighting in the room was a bit dim, and the bathroom was a little cold at night. The picture is of a nearby burger joint, which was quite good!
No power for majority of our stay. This mean no air conditioning, no lifts to assist with luggage, no tv, hot water, working fridge or cooking facilities, no spa, limited gym, very dark passage ways and no lighting in car park and some stair wells. The onsite cafe was closed and even the pedal karts the kids wanted to use were all broken and not able to use.
Staff considering the issues were lovely and the resort itself was how we hoped, but needed up wasting our time and money for this stay. No offer of compensation or refund. Very disappointed.
The check in and check out was seemless. The apartment was big enough for our family and quite cosy. The only part is the washing machine and dryer are outside and have opening and closing hours. If it can be open 24/7 it would be perfect.
Hotel near Melbourne Airport,Airport West18.4% of visitors choose this area
GGuest User2025.07.01
Room size is a bit small & the room allocated to us is having problem with hot water shower. However, the hotel is kind enough to provide another room for us to shower.
I arrived at late check-in time on 2/11 Sunday and Mildua Inlander's staff was after office hour so I contacted to staff for room check-in by phone call, Staff are so helpful to help me to collect the room key and required admin work. However, due to the resort's layout and my room location(my room is ROOM 90), the circulation of the hotel is not poor, poor room ordering(it is not by 101 for on 1/F like typical hotel, it is using 1-50 for G/F, 51-100 for level 1; if 101-110 for block 1, 121-129 for block 2, 131-139 for block 3, 141-150 for block 4 would be better), no coherent corridor at the end, not much signage and map/easy to miss, no Lift or easy ramp for level 1. so, it is hard to find my room and poor experience before entry the room.
Room is good for me. One thing is: can consider to have openable window after the mosquito net on the balcony sliding door if I don't want to turn on the air-conditioner.
Very Good
40 reviews
8.5/10
Price from
TWD 2,551
per night
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8,1/10
Very Good
The reception, the lounge and communal kitchen is lovely and gives a warm and welcoming feeling. The gym is spacious and adequate equipment in good condition. Rooms are nice but like a usual hotel room. The large windows gave a nice view over the street and trees below. Location is next to many Asian restaurants and close to supermarkets. Trams and busses outside and two main railway stations relatively nearby.
Hotel near Melbourne Central Business District, Melbourne
Price per night from:TWD 2,914
8,2/10
Very Good
Awesome apartment stay at Arrow on Spencer. Warmly welcome by the friendly and helpful front desk officer. The apartment was spacious comfort with well-equipped amenities. Located in the cbd (free tram zone) next to Southern cross station, perfect location for eateries and groceries. Luggages can be stored before check in time.
Hotel near Melbourne Central Business District, Melbourne
Price per night from:TWD 2,347
9,0/10
Great
We are a family of 5 adult and 1 infant, and we booked 2 rooms separately. We primarily chose this hotel because of the good location next to the domestic terminal and a not-so-expensive price point (compared to Parkroyal which was directly opposite the hotel). The rooms were decently-sized, nothing too luxurious as it catered mainly to travellers transferring in the airport. The hotel had a massive gym, which was surprisingly given that it was mostly empty but they had all kinds of equipment catering to all body parts. We also had breakfast at the hotel restaurant and it was OK. Not the best food, but at least it filled out stomachs with the standard spread of Western food - fruits, bread, eggs and bacons etc. All in all, would recommend this hotel if you are transitioning at Melbourne for a night and looking for an affordable yet not too shabby place to sleep!
Yering Gorge cottages is a bit of the way out of the city, but it is found within a gold course which is frequented by wild kangaroos, so the scenery is amazing and is a wonderful experience to be in nature with the free-ranging kangaroos. Breakfast is provided and it consists of bread, muesli, milk, orange, yoghurt. There’s a BBQ set on the balcony which is nice. A few things to note: the toilet is very cold in winter ,without a radiator, there are currently no laundry facilities, and the wifi is spotty.
Hotel near Melbourne Central Business District, Carlton
Price per night from:TWD 2,021
8,8/10
Very Good
Perfect stay for a simple trip. Stayed at the single bed room. The room is small but just enough for my short stay. Room was clean & it has everything you expected for a budget hotel: Tea/coffee, milk on the fridge and toileteries. Wifi speed is good for browsing (Approx 40-50Mbps) The only downside is: Their hotel key is using old technology and easily demagnetised. I happen to put it next to my Airpods and it loses the magnetism.
Hotel near Melbourne Central Business District, Melbourne
Price per night from:TWD 6,840
8,8/10
Very Good
The location is perfect. Lots of eateries and shops around. Great view. Room was clean and staff were amazing. Two of the window latches and the ice cube tray were broken. Otherwise it was great. By the way, I am still waiting for the pre-authorised deposit back. Read some reviews that can be difficult or take long to get that back, hopefully it will not be this case as I really wanna book this hotel again.
Great sized room in ideal location. We stayed in a doublke queen room which was clean and tidy. The pool is great and the cafe service next to it was a bonus. The staff are very helpful always with a smile.
Hotel near Melbourne Central Business District, Southbank
Price per night from:TWD 4,215
8,7/10
Very Good
Friendly receptionists with a cozy lobby area. Guest rooms are large with sufficient cutlery and furnishings. The washroom is a bit small and should be refreshed more thoroughly.
Hotel near Melbourne Central Business District, Melbourne
Price per night from:TWD 2,742
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