Travelers Reviews of New South Wales Hotels

Furama Darling Harbour
4.1/5145 Reviews
Sydney Chinatown
When I booked two Deluxe Family Rooms at Furama Darling Harbour for a 6-day stay with family, I had high hopes for comfort, convenience, and a pleasant experience. Here’s how it went. Location: Convenient, but Parking Woes The location of Furama Darling Harbour is undoubtedly one of its highlights. Nestled within walking distance of numerous restaurants offering cuisines from all over the globe, it was a food lover's dream. Finding the hotel wasn’t a challenge either, thanks to clear signage and central placement. However, the parking situation? That’s another story. The hotel doesn’t have an on-site parking lot. Instead, we had to park about a five-minute walk away, which isn’t ideal when lugging bags or dealing with Sydney’s occasional drizzle. Plus, the cost added up—$244 AUD for six days. If parking convenience matters to you, it’s worth factoring this in. Cleanliness: Mixed Experiences Cleanliness was... average, to say the least. While the first day seemed fine, housekeeping didn’t exactly shine as the stay went on. On Day 2, we were surprised (and not in a good way) to find dirty towels left after the room was cleaned. Fast forward to Day 5, and we found toilet paper and stray hairs under the blanket after housekeeping had supposedly “refreshed” the space. Not exactly the five-star housekeeping you’d hope for. To be fair, we didn’t raise the issue with reception that evening—it was our last night, and we figured housekeeping staff would already be off-duty. But, as a guest, you shouldn’t have to weigh these options. Service: Quick and Friendly, But a Breakfast Mishap Service at Furama Darling Harbour was a bright spot overall. The staff were warm, responsive, and accommodating, whether it was resolving issues with the TV or bringing up extra towels. That said, we hit a snag with the included breakfast. Our booking clearly stated breakfast for four people per room, which should have covered eight of us across two rooms. Yet, when we went down, they claimed the booking only covered four breakfasts total. After some back-and-forth with both hotel staff and Trip’s customer service, the issue was resolved. But it wasn’t exactly a stress-free start to the day. Facilities: Functional, But Nothing Fancy The gym was basic but functional—a single machine covering major muscle groups, though no free weights were in sight. It’s fine if you’re just looking to get in a quick workout. The laundry room was handy, though a bit pricey: $5 AUD each to wash and dry, plus $3 AUD for detergent. Breakfast, while initially enjoyable, became repetitive after two days. A buffet should ideally offer more variety, but here the options changed only slightly. Updating the in-room TVs to include smart features wouldn’t hurt either; it felt like the tech was stuck in the past. Rooms: Spacious and Comfortable Now, for the standout feature—the rooms. They were impressively spacious, with plenty of room for our luggage and still enough space to move around comfortably. The beds? Absolute heaven. I slept like a rock every night, with no noise disturbances or distractions. The bathroom mirrored this sense of space, steering clear of that cramped, claustrophobic feeling that some hotels suffer from. It’s refreshing to stay somewhere that values comfort this much. Final Thoughts: Worth a Stay, Despite Flaws Would I recommend Furama Darling Harbour? Absolutely, especially for families. The spacious rooms, friendly service, and fantastic location make it a strong contender. Yes, cleanliness and parking could use improvement, but the positives—comfortable beds, quiet nights, and accommodating staff—outweigh the negatives. If you can overlook a few quirks and minor inconveniences, Furama offers a good home base for exploring Sydney. Just be ready for some parking acrobatics and keep an eye on those housekeeping details!
W Sydney
4.3/5338 Reviews
Darling Harbour
Prefect view, especially on Saturday for the fireworks. Took 30 mins to waited for check in tho. Somehow there were a lot of people on that day.
Capella Sydney
4.8/5208 Reviews
Sydney Central Business District
My first review on Trip and I don't usually bother to write reviews - shows you how much the hotel impressed me. We stayed for 1 night in Capella Sydney as a family of 3. The hotel facilities were absolutely amazing, decor was gorgeous and food options at Aperture and Brasserie were awesome. However, I won't dwell on these too much as I'm sure when you booked into a Capella brand hotel, you will already assume this as a given right? One highlight in terms of facilities though, was The Living Room, which is assessible to all guests staying in the hotel. It had beverages, snacks, comfy sofas and 6 star service. We spent so much time there chilling with our son and in the end it really became ”our living room”. Enough of that, let me move on to the service which blew our minds. I'll give you a few examples and hopefully you can see why I feel it would be criminal for me not to write a review. 1. On arrival when we got out of our car and the porters were helping us with our luggage, somehow they addressed me by name. Maybe it's because they saw I had a 2 year old and I was the only guest checking in that day with a small child. Still, I was super impressed. I've only experienced this previously at Aman hotels. 2. Upon checking in, Sophie (I hope I got your name right!) was super helpful and cheerful. When she saw my young son, she also proactively asked if we needed a later check out and if our son needed to nap. She immediately offered to give us 2pm late check out. However, having told her our son actually takes his nap at 2pm, she told us to come back and check with the front desk the next day and they can extend it till 4pm. Remember, I didn't request this, she did this completely out of her own initiative. 3. We didn't book dinner and Sophie referred us to Madiha of the Cultural team. Madiha took note of all our requirements, including the need for the restaurant to be 2 year old friendly, and within 15 mins emailed me a full list of restaurants and their menus for me to choose from while she also served us drinks and snacks at the living room. We eventually picked an Italian restaurant and she made the reservation for us. Fyi, it was scrumptious. 4. After breakfast, we were walking around the lobby and my son walked past the cakeshop and saw a raspberry tart. He really wanted it but I told him we just had breakfast. Ton (?)(I hope I got your name right, the Thai gentleman with a love for cars), the manager came up and said ”you can have the tart for free! It's on the house!”. I was stunned. He also spent so much time talking to my son and showing him pictures of cars, unbelievable. Shout out also to Matthew (uncle Hao Jun) for being so warm and hospitable to us. Honestly we were feeling so sad leaving the hotel as everyone felt like friends and family to us. One thing is for sure though, we will be back. Absolutely flawless service, kudos to the Capella Sydney team!
Holiday Inn Express Sydney Macquarie Park, an IHG Hotel
4.5/5243 Reviews
The hotel is good but the bathroom doors very transparent. Breakfast is good but only very few choices in comparison with other hotels with 3 or 4 stars too.
Yehs Hotel Sydney Qvb
4.2/5169 Reviews
Sydney Central Business District
Excellent location right across QVB -- check-in was also smooth and the receptionist gave us an early check-in at 11am which was very much appreciated. Rooms seemed new possibly because they have been refurbished, very generous size and everything you need in a business hotel. I'll definitely stay here again when I visit Sydney!
Meriton Suites Campbell Street
4/589 Reviews
It was a great service by Manager. Actually, we booked wrong, was small. Of course we paid extra fee to change the room but we were very satisfied stayed at Meriton...we will book there again for next our family trip to Sydney. Highly appreciated to Meriton reception team & Manager. Strongly recommendable to our friends.
Greenacre Hotel
3.5/5117 Reviews
In the heart of city the hotel was very good for the price paid.It is very cleanly maintained. The parking was good.
YEHS Hotel Sydney Harbour Suites
4/5168 Reviews
Darling Harbour
Could improve more on the check in service. I booked this room in 2 different booking (on 2 platforms) as there was changes to our flight schedule. And the booking was done under my mum’s name as leading guest, other 3 person as other guests. When arrived at the hotel for check in, the staff insisted us to present the leading guest’s credit card/bank card for deposit, don’t allowed me to use my bank card for the deposit, or else they have the right to deny our check-in even I had explained that my mum didn’t bring her bank card as we are sponsoring her expenses in Australia, which I had also showed them the check-in coupon from the platform with full payment confirmation. They DO NOT ACCEPT other guests’s bank card/ credit card for the deposit even the names are shown in the booking confirmation voucher. At that time the attending staff has no intention to help us to resolve this issue but to ask us to settle ourselves in the booking App (which at this point the modification of the guest names are not allowed anymore in the App). After almost 20min of struggle with the platform app which we still couldn’t resolve it and after some hard time and negotiation with the staff, finally he agreed to let us check-in using my bank card to pay for the deposit. This is the first time I encounter such rule of insisting leading guest bank card for deposit ONLY, and do not accept other guest’s bank card for deposit payment. I hope the hotel can state this rule clearly in their introduction page to avoid similar circumstances happen again. Generally it’s a good stay with good price for the location and the amenities of this hotel. Easily accessible with tram and train. Many attractions within walking distance.
Metro Hotel Marlow Sydney Central
4.1/5272 Reviews
Sydney Central Business District
I enjoyed my stay at this hotel! The room had three single beds, which was perfect for our group, and the beds were really comfy. The room itself was a bit run down, but nothing too bad. The staff at reception were lovely and very helpful. The location was fantastic—close to everything we needed!

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Property Information for Tourists

Total Properties16,652
Number of Reviews151,698
Average Price (Weekdays)NZD 400
Average Price (Weekends)NZD 443