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5 star

Park Hyatt Zurich
4.6/550 Reviews

Park Hyatt Zurich

Enge Zurich|1.41km from Kindercity Sihlcity Kinderparadies

Latest booking 10 hrs ago

It seems clear to me that the quality of customer service in travel has greatly deteriorated in the last three years. I understand that service providers have trouble finding and retaining people and the ones they have often don’t seem to take pride in their work. Sadly, I’ve come to accept this as the “new normal.” Which is why our recent three-night stay at the Park Hyatt in Zurich was such a welcome surprise. Not only was our room clean and comfortable but the service we received, from start to finish, was efficient and personal. Just a few examples: We had a flight delay and airport transfer difficulty arriving to Zurich and did not get to the hotel until after 1:00. The gentleman working the front desk who checked us in, got us waters, helped with our bags and personally escorted us to our rooms. He was also working the next night when we returned to the hotel after dinner. He spotted us coming through the lobby and literally ran over from the front desk, greeted us by name and asked if our room was acceptable and if there was anything he could do for us. The housekeeping staff are a bunch of ninjas. You never saw their carts in the hall but we’d leave in the morning and when we returned in the afternoon the room was made up. Perfectly. We’d leave for dinner and when we returned the room was turned down. Perfectly. We had drinks the first night at the Onyx Bar. When we returned the next night, the bartender remembered both our names and our drinks. We interacted on several occasions with the daytime concierge. I wish I remembered his name. It wasn’t just that he was knowledgeable about Zurich and responded immediately to our requests. He acted like speaking to us was the absolute highlight of his day. I know these are all little things but they added up to a wonderful stay. Plus, the hotel couldn’t be more conveniently located. Staying at the Park was a luxury item for us but, let’s face it, traveling anywhere in Switzerland is a luxury item. I would return to the Park for their level of personal service in a minute.
La Réserve Eden au Lac Zurich
4.4/552 Reviews

La Réserve Eden au Lac Zurich

Seefeld Zurich|1.94km from Kindercity Sihlcity Kinderparadies
Stayed here for 2 nights and, overall, the hotel was very good. Has a boutique feeling to it on checking in. Reception staff all helpful and charming but not a ”grand hotel” which was not a problem. Car valet and parking service and location is right alongside the lake and a 5 minute walk from the old town. Modern decor and amenities but lacked a library or reading area (at least we could not find it). There is the ground floor Eden Bar which was fine although quite stark. DJ on Saturday nights and Sunday early afternoon. The only disappointment to us was the room. We went for a Deluxe City and ended up on the 4th floor in room 47. In terms of amenities the room was absolutely fine - King size bed with quality linen, decent shower and branded shower gel etc. The problem was there was no sofa or arm chairs so we were confined to reading on our beds and the bathroom / corridor, had one sink so only one of us could access the sink at any one time. There was a small outside deck with chairs and a table which would have been good in the summer but it was -4 when we stayed. The website advertises these rooms as ”1 Queen- or King-size bed, 269 to 355 sq ft 25 to 33 m2 and couch - in almost all rooms”. Probably the luck of the draw - great to have the King size bed but unlucky to have no sofa or double sink bathroom. On Sunday night we ate at La Muna on the top floor and would definitely recommend that. Charming staff and very good food in a good atmosphere, we really enjoyed that. Took a look at the gym which was clean and modern although not particularly large so not all CV equipment might be available early in the morning. I would definitely return although would want to de-risk the room issue with going for a higher category. The room size was a downside for us on this trip but everything else was very good.

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Business travel

Park Hyatt Zurich
4.6/550 Reviews

Park Hyatt Zurich

Enge Zurich|1.41km from Kindercity Sihlcity Kinderparadies

Latest booking 10 hrs ago

It seems clear to me that the quality of customer service in travel has greatly deteriorated in the last three years. I understand that service providers have trouble finding and retaining people and the ones they have often don’t seem to take pride in their work. Sadly, I’ve come to accept this as the “new normal.” Which is why our recent three-night stay at the Park Hyatt in Zurich was such a welcome surprise. Not only was our room clean and comfortable but the service we received, from start to finish, was efficient and personal. Just a few examples: We had a flight delay and airport transfer difficulty arriving to Zurich and did not get to the hotel until after 1:00. The gentleman working the front desk who checked us in, got us waters, helped with our bags and personally escorted us to our rooms. He was also working the next night when we returned to the hotel after dinner. He spotted us coming through the lobby and literally ran over from the front desk, greeted us by name and asked if our room was acceptable and if there was anything he could do for us. The housekeeping staff are a bunch of ninjas. You never saw their carts in the hall but we’d leave in the morning and when we returned in the afternoon the room was made up. Perfectly. We’d leave for dinner and when we returned the room was turned down. Perfectly. We had drinks the first night at the Onyx Bar. When we returned the next night, the bartender remembered both our names and our drinks. We interacted on several occasions with the daytime concierge. I wish I remembered his name. It wasn’t just that he was knowledgeable about Zurich and responded immediately to our requests. He acted like speaking to us was the absolute highlight of his day. I know these are all little things but they added up to a wonderful stay. Plus, the hotel couldn’t be more conveniently located. Staying at the Park was a luxury item for us but, let’s face it, traveling anywhere in Switzerland is a luxury item. I would return to the Park for their level of personal service in a minute.

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Top rated hotels in Zurich

Searching for hotels near Kindercity Sihlcity Kinderparadies? Compare room rates and reviews to find your ideal stay.
Swiss Star Wiedikon - Self Check-IN
3.4/55 Reviews
Wiedikon
The location is very good, it is close to the city center, and there is a public tram stop nearby.  But we are self-driving tours. There is no paid large public parking lot. The so-called parking lots shown on the mobile phone map are private or supermarkets. In short, he will not give you parking as soon as the supermarket closes. Payment is not paid or paid. But there is also a way to find the  white ground line  meter . on the street can be parked for free until 9 am, and then continue for two hours . In short, if you drive over, don't look like we stormed  looking for a public parking lot in this area, you can't find it, put it on the street.  There is no picky place to live. There is also a cute small terrace that is to study how to open the iron curtains for a while. It turned out that the switch was on the back of a wooden frame, not on the window. The cleanliness is high, the space is large, the cabinet is very beautiful, and it is also equipped with a dishwasher, which is very convenient. This is our dinner.  Everything is good. If you want to be picky, the two cooking pots are not very useful. I hope to finish these small things. It will be perfect. Next time I come to Zurich, I will live in this room, because the check-in is simple, he will give you a password and press the password key at the door and fall off, and there is a lock at the gate, the whole seat is safer, there is also an elevator Don't worry about luggage . But on the last day, I have to leave  and open this apartment and move to the hotel, because he has no luggage storage 
Hotel Neufeld
4/523 Reviews
Wiedikon
Accueil excellent,petit déjeuner très bien ,20 mn a pieds du letzigrund stadium.Parking gratuit si arrivée dans la bonne tranche horaire.Voila le positif Chambre petite ,rien de grave en soi.Salle d'eau minuscule ,pas pratique rien de grave . Par contre pas de climatisation,on peut comprendre que seuls 15 jours soient considérés comme moments de canicule a Zürich, désolé mais vu l'évolution du climat ,cet argument ne tient plus. la literie est pour le moins de bas de gamme ,matelas mou au pas possible. Le calme a l'intérieur de l'établis*****t est normale sauf qu'à partir de 5 heures du matin les divers services de la collectivité de Zürich sont en action. Entre les trams,les bus et surtout les balayeuses hydrostatiques mis en action par la collectivité, difficile de continuer à dormir passé 5 heures du matin. Oui ,je suis très critique ,mais a 200 balles la nuit on peut espérer mieux Chambre tres
Baur au Lac
4.5/542 Reviews
Very good hotel Location Environment Services Dining is particularly good. And helped me find my lost phone, thanks. Will stay at this hotel next time
B2 Boutique Hotel + Spa
4.5/541 Reviews
Enge
Pleasantly surprised with the friendly service received at the reception. Breakfast was good, especially the mini croissants and the fresh butter and cheese. Would advise you make it clear to the staff on your eggs order as one would offer you plain scrambled egg while the other would ask if you prefer to add on ingredients. Location is good, there is a shortcut to the train station from the back of the hotel. Room design could be improved but no complaints. All in all, I am thankful the service was warm and that really matters to me.
Engimatt City & Garden Hotel
4.3/543 Reviews
Enge
how to say! Don't expect anything at this price, then everything is good. Location is quiet, walk to the station for a few minutes, the room is very small, only suitable for one person, originally this room is only suitable for one person, 1.5 bed, a pillow, no toothbrush, can be a good place for breakfast, there is There is a full range of salmon and fruits. There are several choices of yogurt. It is a very small but very selected type. I am very satisfied! If the price is the same, I will not necessarily choose here next time.
Locke am Platz Zurich
4.3/550 Reviews
Enge
The apartment was lovely we had a studio, every single item in the kitchen looked like it had never been used, it was immaculate and had everything you needed to cook a small dinner for two. The bed was really comfortable with an assortment of pillows and the bathroom had a really big comfortable bath. Overall really pleased with the quality. The area was brilliant you could walk into Zurich or get a bus, tram or train from directly outside the hotel. There was also a Starbucks and supermarkets with pretty much anything you needed. Oh and reception smells really nice (they are scented)

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