Mandarin Oriental Savoy, Zurich

Great service, nice clean rooms and excellent location in the heart of Zurich city. Will definitely consider again next time

Excessive Noise: The hotel was extremely noisy, with trains, cars, bicycles, and church bells disturbing the peace throughout the day and night. This made it difficult to sleep. There was daily construction noise starting at 8:00 AM and continuing late into the day. Uncomfortable Bedding: The beds were notably uncomfortable, with hard mattresses. This was unexpected given the standard of a 5-star hotel. Subpar Food and Service: Both the food and service were underwhelming, not reflective of the experience one would expect from a hotel of this caliber.

I stayed here for 2 nights, in two different rooms (125 & 307). 125 is basically a disaster, because it's an approximately 3 hour hike to get to the room through a maze of various stairways, and what hiking I like to do in Switzerland, I prefer to do outdoors. 307 was a lot better, but really nothing to write home about. I gather that the hotel is new as the Mandarin recently took it over, but nothing really stands out about it. Food was OK, probably the best thing about it was the iced latte I had with breakfast which was surprisingly good. I also found the very long wait to get my car (20 mins) a bit ridiculous. I think it would be fine at a considerably lower price, but it's simply too much for what it is. Then again, expecting to find value in Zurich is like looking for snow in the desert, so you could probably do worse. The location is at least excellent!