Top rated hotels in Zurich

Novotel Zurich City West
4.2/5110 Reviews
Zürich West
We stayed at this Novotel in Zurich, the Novotel in Munich and the Novotel in Geneva. This Novotel was definitely not as good as the others. The location is fine - it's well connected to public transport (it is located in the business technology park). We had booked nearly nine months in advance and asked for two rooms near each other (we were travelling as a family). We were given two rooms on separate floors at opposite ends of the hotel. It was literally the most far apart that the rooms could be. Reception on check in said that they would change it, then kept me waiting for 45 minutes while they tried to do so. I gave up at the 45 minute mark and just took the rooms that had been initially allocated. The initial person on check in did try and be helpful and gave a good restaurant recommendation. The other person on reception really was not helpful - in the end one of his colleagues stepped in to assist as I think she could see that he was being very unhelpful. Reception was often busy with queues (the reception area is not large enough for the size of the hotel). We were clearly tourist visitors to the city, and no-one in reception advised us on check-in that there was a huge festival in the city taking place (attracts 2 million visitors to Zurich) that was affecting all public transport plus restaurant availability etc. The rooms and the pool were fine. The breakfast at this hotel was very, very average, particularly the hot food items. The breakfast compared very unfavourably to those offered by the Novotel hotels in Geneva and Munich. Check out took a long time, and there did not seem to be a place to drop keys. The staff have very casual uniforms (pants and polo shirt) which also contributes to the whole feel of the hotel seeming like a lower standard. Hopefully Novotel can look at this hotel and try and improve the standard so it is of a similar standard to its other locations. (Novotel Munich in particular was so much better!)
Sheraton Zurich Hotel
4.3/567 Reviews
Zürich West
Sympathisches , modernes Hotel mit sehr freundlichem Personal. ( besonders Frau Preyer am Empfang) . Wir hatten einen Upgrade für eine Junior Suite im 6. Stock mit tollen , riesigen Fenstern, einem großen Bad mit Badewanne, Toilette getrennt, Ankleideraum und viiiel Platz! Die Lounge ist supergemütlich im 10.Stock mit guter Getränkeauswahl . Snacks waren immer vorhanden und das Essen das serviert wurde war reichlich und gut! Wir hatten die Wahl 1000 Punkte oder Frühstück im großen Frühstücksraum einzunehmen und haben uns für das superleckere Frühstück entschieden. Das Personal war schnell und umsichtig und meine Eggs Benedikt waren perfekt! Das Hotel liegt etwas außerhalb aber die S-Bahn Station ist gleich gegenüber. Das 24h Ticket kostet etwa 8 € und gilt auch für das öffentliche Boot auf dem See und Fluss. Empfehlenswertes, sympathisches Haus! Gerne wieder!
25Hours Hotel Zurich West
4.4/577 Reviews
Zürich West
Although not in the urban area near the train station. But it takes 10 minutes to take the tram to the train station gate. Zurich is small. Urban rooms are mostly small. Very satisfied with this hotel. Heating, MINIBAR, breakfast are good. The room is facing the street but not noisy at all.
Hotel Zuri by Fassbind
4.2/563 Reviews
Zürich West
We arrived a day early for our tour and didn’t think our room would be available yet, but the front staff asked for 15 minutes to check with house keeping. We lucked out and our rooms were available early. 300ish room courtyard side which is only one floor up. Bit of noise from the other side of the hotel due to construction, but not noticeable in our room. Great air con or use the large windows. Shower very hot so you don’t need to set it too high. Bit more modern than my taste, but grows on you and not garish colours. Easy tram ride to the old town for site seeing or take a stroll along the river beside the part. Wonderful gardens. Breakfast is plentiful and can be chaos in the morning when there are three groups in the hotel. Suggestion: Move the centre aisle of tables half a foot to the left so the the aisle on the right when you face the food is a bit larger. Use the first table on the right for the bowls and plates. Helps out those that are shorter. The people flow is better when it is right to left since the coffee machines are on the left. We did this flow the last day in the hotel with our group and it was less congested at the coffee.

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