Zurich District 1-Altstadt 4-star Hotels

Although it is almost two weeks by now that I stayed in the Hotel Sankt Gotthard in Zürich, I feel that I should give my feedback to this truly unpleasant stay: A colleague of mine first booked a room from Monday 19th to Tuesday 20th (CHF 350!!!) and later he added a second night the day before, from Sunday to Monday (CHF250). Arriving they give me a room so I would not have to change after day one. No comment that they would charge me 2 x CHF 350. Before my arrival, I asked the reception where I could park my car. As they do not have a hotel parking, they suggested I should use the close by parkings at Globus or City Parking. I chose Globus and was surprised to get a bill over the amount of CHF 188 for 43 hrs parking. Two old and very narrow elevators, one for 2 persons and the other for 4 persons with a bit of luggage. The room was small and narrow, and the bed was covered by 4 huge pillows and a big bedspread, but no place to put all that stuff. I had to put it on the floor. The bathroom was, I would say, about at least 20 years old. Breakfast: a barren room, 2 sleepy and yawning young people behind the buffet, which was partially set up on the bar of the hotel. The space in front of the buffet was so narrow that hardly 2 people could pass by eachother. The only one coffee machine was positioned in the far angle of the buffet. Where only one person could walk to the machine. The second person had to wait 3 meters away and let the first person walk out of this kind of cul-de-sac. No background music in the breakfast room, so that you could hear other hotel guests’ knives and spoons on the plates and on the table. There was still water on the buffet. When I asked for sparkling water I was told that I had to pay extra for this. Arriving in my room after day one: the bed was made, but the coffee cups were not cleaned and the waste on the table was still there. No water refill. I complained and reception sent a room service. When I came back from dinner: The cups were cleaned, the waste was gone. But a cleaning rag lay on my bedside table and the TV remote control was gone. With the help of the receptionist, we found it under the bed. When checking out they could not print out my invoice. They promised they would send it to me immediately as the printer would work again. The day after the bill had not arrived yet. I had to call the reception to get the invoice sent. All in all a very unpleasant experience from the start to the end. I would never recommend this hotel to anyone.

Looking for a hotel in Zurich that's a cut above the rest? Look no further than Central Plaza! Our recent stay there was absolutely exceptional - from the moment we stepped through the doors, we were blown away by the level of service we received. The staff went above and beyond to ensure that we had everything we needed, with a special shoutout to Sebastian for his outstanding assistance in retrieving a lost item and sending it back to our home country. The team's attention to detail and dedication to quality service was apparent in every aspect of our stay, and we couldn't be happier with our experience. If you're in the market for a convenient hotel stay in Zurich, Central Plaza is the way to go!

Friendly staff from around with world with mastery of many languages. The room was modern and spacious and clean. I loved the location of the hotel in a touristy but quiet plaza in the old town. Breakfast was adequate but not amazing. The family room in the lobby was a lot of fun for my kids. Too young for nightlife in the city, but the video games offered in the family room were a treat.

Elegant, older, well maintained, albeit a bit dated, the hotel is located directly across the street from the Zurich main train station and trolleys. If, as we did, you want to be within easy walking distance of the train station this is a great location. If you want to be in a very quiet location on or close to the lake, this is not where you want to stay. There is a small grocery store in the underground passageway to the train station. The hotel common areas are well-maintained, and it has a small bakery and bar that serves a very good dinner. There is a separate restaurant space on the second floor that only serves breakfast, and the food and the staff are excellent and it’s fairly priced. However, the hotel does not have a conventional restaurant. The lobby and rooms are small by american standards, but very quiet and well-appointed, have a good bed and the bathroom has a bath/shower combo with very good water pressure (and air conditioning). The small electric refrigerator in the room was set up as a mini-bar, but it was ok to remove the bottles. It does not get very cold. We were upgraded to a small suite with a sitting room, so I don’t know what a standard room would be like. The front desk staff was very friendly and helpful. There did not appear to be a concierge. The hotel allowed us to check-out 2 hours later, which we appreciated. All in all, a very good hotel for the price. However, if you’re looking for a very high-end american-style hotel, this may not be for you, but you should expect to pay two to three times more for those hotels

Great and easy check in. Watt and Derrick were very helpful with the check in and info about Zurich. Loved the complimentary drinks at check in. Compact room but very modern with cool amenities. Loved the big and soft towels. Found the hidden hair dryer in a cute pouch. Water pressure in the shower was just right. They also stored our luggage for an extra day. Enjoyed our stay and will definitely come back to this hotel.

We stayed here for 2 nights for the Coldplay concert and it was the perfect Zurich hotel. Super central, great rooms, great restaurants, great breakfast and great staff. Special mention to Peter and Gribo who looked after us very well on our first night at dinner and to Filippo who absolutely spoilt us with his very kind and attentive service when we got back from the concert and thought the bar and restaurant were shut, Filippo rescued our night! Will certainly return very soon.

Although this hotel belongs to a hotel chain, our stay was perfect. The situation is very close to the Bahnhofstrasse (near to the LV store). The staff was flexible and managed everything to be convenient and pleasant for us. The room was clean, well appointed. The bed was extremely comptable (very rare in hotels in general). Also, the breakfast was really appreciated, you get exactly what you expect in a hotel : eggs, salmon, fresh exotic fruits, juices, breads, cheese, etc, etc. We recommend!

The hotel is located in the old city of Zurich, in a good location, right next to the Grissmunster cathedral, across the street from the Limmat river, and convenient to every location in the old city. It is a 15-minute walk from the central railway station, and can also take 2 light rail stations. Close to Bahnhofstrasse, the service staff is very welcoming, in a hotel like Switzerland it is considered to be large, the room is still floor and very warm. Staying in the hotel has a touch of history.

The room is quite big, very clean, the toilet is super big. Hotel location is great. Look at the city center. One minute is the tram stop. You can buy a 1-day traffic pass at the hotel reception. However, the small roads in Zurich are all bumpy small bricks.

This is a hard review to write. 2 nights here. The hotel itself is fine. Tastefully refurbished, with a dose of quirkiness. We had two linked rooms, with a small sitting room and balcony (with a total non-view). Check in was polite and efficient. Breakfast was excellent, with high quality buffet and eggs cooked to order in front of you. Kept running out of fruit juice, however. Replenishment could be better. We were in the mid European heatwave, reaching 37C in the afternoons. When we first entered the rooms, the ”aircon” was on at full and incredibly noisy blast, yet the rooms felt very warm. I assumed they've just turned it on prior to our arrival. After a very hot evening out, I was relishing a cool bedroom to sleep in (having left the ”aircon” on whilst out). Arriving back, I was dismayed to find my room was 28C. I went down to reception, but the night staff were completely uninterested and unsympathetic. He said ”we don't have air conditioning, we have air movement”. I said it was utterly useless, and he said that the Swiss government had banned air conditioning. There was nothing he could do. I returned to my room and sweated the night away with no sleep whatsoever. I felt truly terrible in the morning. The morning staff were far more understanding and offered to put fans in the room, which did help but only slightly. This place is not remotely cheap (even for Zurich, where everything is at least 50% more than you would pay anywhere else), and especially the rooms we had. Tripadvisor shows aircon as an amenity for the hotel, and for this price I would simply take it for granted. To say aircon is ”banned” is patent rubbish, as we went into dozens of shops, bars, restaurants that were crisply cool. I checked the hotel's main competitors and all have full aircon. I did some research, and it seems the government are indeed making it difficult to put aircon into new builds and refurbs. Seidenhof needs to get lobbying, as these weather events are going to become much more frequent and nobody is going to pay its prices to stay in a hotel with no aircon. This ruined our stay in Zurich. If the Swiss government are serious about the environment, they should tax out of existence the nose-to-tail supercars that clutter Zurich's roads instead of targeting the one thing that makes living with climate change tolerable. Whilst they're at it, they should also ban plastic drinking straws (as in the UK), which do such terrible damage to marine wildlife.