Jiaojiaobaohe
February 11, 2024
On February 9th, New Year's Eve, we chose to spend the New Year at Zouping Hanzhuo Hotel. We chose a suite. Our three families wanted to watch the Spring Festival Gala together, but the line was broken and could not be repaired. It was already 21:30. I asked them how to solve it, and they told me that I could only change rooms. However, we had arranged for our family members to live on the first floor, and it would be troublesome to go up and down the stairs at this time. Moreover, the room we changed to did not have the necessary configuration. I felt that the hotel did not take us seriously. Even on New Year's Eve, they used the excuse that no one was in the hotel. I want to say that the New Year is not an excuse for you to reduce the quality of service. My impression of Shandong has been reduced. I hope it will be improved.
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