Best Hotels in Zoetermeer, Netherlands

The staff is very friendly and makes every effort to make it pleasant for its guests. Beautiful view from 4th floor. 1 min is no window that can be opened further and no.

We booked for one night here to attend an event at Silverdome which is very nearby. As the event started early, we called in advance to see if we could check in earlier and we were told we could from 1pm, which helped us greatly. The car park is extremely secure with a gate that can be opened by pressing the call button and opens automatically when you leave. We arrived at reception to a very busy lady who was doing an amazing job answering the telephone and checking in guests. We were given room 44. The building is quite old with squeaky and loud doors, but didn't affect our stay. The room itself is small, but was adequate for our needs. Unfortunately, they use plastic glasses and indidually wrapped soaps which is a big turn off for me, hotels should have reusable items in their rooms. The coffee cups were china, so why not actual drinking glasses as well? The irony was on the plastic glasses, there was a picture of a turtle, reminding you that sealife can be harmed by plastic. Otherwise, we got a good night's sleep and the air conditioning was a godsend! The bathroom is quite small, there is a ledge strangely above the sink, so makes washing quite difficult. We didn't have breakfast, so cannot comment on that. Would stay here again!

Nice centrally located hotel, staff are friendly. Our room was tropically hot when we entered, air conditioning could not be turned on due to resource cuts according to the receptionist. Understandable, but really not pleasant, she was very friendly but otherwise not helpful. So heating was set to tropicana / sauna, after which we quickly fled outside in the hope that our room would cool down quickly with the window open. Ladies from the restaurant/bar were spontaneous and chirpy. Mattress was wonderfully firm, spacious and clean bathroom. We slept well, although we could hear that some doors of our neighbors (and our own, by the way) had to be pulled shut hard, otherwise they wouldn't close.

Before reading all bad reviews about this hotel, but we haven't booked any attractive & room. The hotel was very spacious, very clean and modern. The only point was that there was no TV (for music) & no chair. However, you could sit well in the broad window bank. A luxury breakfast was available at the restaurant below for €12. All with a very positive experience!

Great hotel, nice employee, fantastic service, phenomenal experience. I stayed there with a friend for a week, each day we left the hotel at the morning/noon before 11 am. Afterwards we got a cleaned room with new bathtubs and also the kitchen was refilled. The personal was cool. Would like to stay a bit longer

I was staying 5 nights. I had originally booked for 3 but wrote to reception back in November I wanted to extend the stay to 5 nights. I did ask should I just make a new reservation and they said no, it was recorded. This was confirmed as was the new price. When I arrived at reception, they had no record of my 5 night stay and I had to find the email to confirm both the extension and the remaining nights to pay. The person was lovely and sorted it out, but I felt a bit strange about it. Then after the 3rd night I received an automatic check out message so I checked with reception and they thought I was checking out and I had to go through the whole thing again. I had already paid so I explained that too. Anyway perhaps a note could have been added or something on the system. The location was perfect. I felt safe walking around at night and it was very convenient for the Amare centre. The bed was very comfortable and the shower was hot and the shower was a good size. I liked they had some BBC channels. I think on day 4, the wifi was down. This is not reception’s fault but it was out for probably 30 hours. This seems quite odd in a major hotel for it to be out for so long. Unfortunate but it was fixed eventually. Staff were nice. Lifts worked well.

It took me a while to write this review since I was afraid of my personal safety. Nevertheless, I have finally decided to share this information with other travelers. This incident happened during a weekday night when I decided to do a walk-in at the Ibis hotel in Den Haag after a long trip. I was already aware of some bad reviews from other travelers indicating ”naughty” staff. Nonetheless, I decided to give it a go. I entered the hotel and mentioned the hotel clerk that I wanted to book a room. His attitude was rough indicating me that he did not have any rooms left. For my bad luck, my phone was out of battery so I decided to seat in one of the tables in the lobby to quickly charge it to look for a hotel somewhere else. While I was charging my phone, the clerk approached me and shouted at me that I had to leave the hotel. I explained him that I wanted to charge my phone to look for other hotels in the area and I wouldn't take much time. He continued shouting at me that I had to leave, when suddenly he grabbed my bag and literally threw it to the street. At this moment I was petrified since I never imagined something like this was happening. Then, he pushed me violently out of the hotel. Luckily I managed to take a picture of this guy. The guy has a tattoo on his right arm and rather than a hotel clerk, he thinks he is a MMA fighter or part of gang. I really don't know how the manager of this hotel can have person like this with such level of anger dealing with customers. My review by no means intend to advice other travelers to visit or not this hotel. I believe the facilities of this hotel are quite nice but what I can say is that I'm not entering this place again until they take strong actions towards improving the quality of their staff. I hope this guy doesn't get fired because of this review but if the hotel really wants to keep him, the hotel should consider send him to an anger management course. I don't know if this guy is always like this or just had a bad night and he took it on me. Nonetheless, I think no one should suffered what this guy did to me under any circumstance.

As the title already indicates, the service is very good, the staff is friendly and the hygiene in the rooms is very good, everything is good clean and clean. Unfortunately, the walls and ceilings seem made of papier. The hotel is so terriblely responsive! We had a number of ladies on the same floor who liked to stay active at night and walk from room to room, all night ... Also the top neighbors thought it necessary to rebuild their room in the middle of the night. This resulted in little sleep for us, even after reports from both the ladies and the reception, there was little account taken of them. We have been sleeping 2 nights very troubled while we were there for work and therefore had not all the freedom to sleep. In a hotel you pay first for a good night rest, then the walls must be able to flower. We haven't had a good night rest, so we're not going to come back.

Had a great experience at the hotel and spa. All the staff is very friendly as well. You get a welcome drink upon checking in. The room was nice and spacious and was nicely decorated. The entry to the spa is included when you stay at the hotel. On a Saturday afternoon it was rather busy but is still enjoyable and calms down towards the evening. The outdoor saunas were really nice and you have a nice view from there of the garden. We had a full body massage as well which felt like heaven.

Stayed here for 2 nights recently with my partner. As frequent travelers of netherlands to the various cities including den haag ,we had never stayed here before. Lovely experience overall with very pleasant and friendly staff. We had a garden view room(upgraded as club members) with everything you needed clean comfy bed,safe,big shower with toiletries etc and very quiet at night. Their was a complimentary breakfast included in the rate which was a buffet style but more than adequate with a selection of cold cheeses meats,cereals,pastries,teas coffees orange juice yogurts and boiled eggs. Decent coffee machine. Small little bar on site and ice machine in lobby. .We were given a late check out as we had a later flight which was truly appreciated . Excellently located for busisness or any of the visitor sites in den haag. We would definitely return and recommend.😀