1101351348
August 22, 2023
The family organized a group to visit Dajueshan in Jiangxi during the summer vacation. They did their homework in advance and settled in the Dajueshan Hotel (booked online). Excitedly, I rushed to the hotel at about 11 o'clock. The front desk told us that no information was found on the room reservation and we needed to book it on the spot. Then he said that there was no room on site (still cleaning) and asked us to wait. After 45 minutes, there was no notice from the front desk, so I went up to consult again. At this time, a male front desk clerk with glasses and a slightly hoarse voice received us, and then checked the computer (settled in the system). After a while of operation, we were given We had two rooms on the third floor. Walk to the door of the room (a deluxe standard room and a deluxe single room). When the deluxe single room opens the door, a musty smell mixed with the smell of the toilet comes out. Immediately open the door and open the window for ventilation and disinfection (thought it may not be ventilated for a long time Caused), 10 minutes later, the smell of the toilet became stronger and stronger, and there were mildew spots on the floor (the color of moss), and it was impossible to settle in. I called the front desk and said there was no room at first, but after several negotiations, I finally agreed to change the room. Then I walked quickly to the front desk, and the hoarse man with glasses was the receptionist. I reluctantly changed to a room on the first floor. I asked if I could change to a room on the third floor, because the whole family was on the third floor. The husky man said that the room types are different, they are only on the first floor, you can see for yourself. I was speechless, so I went to the room on the first floor to check. As a result, when the door was opened, the room had not been cleaned at all. The bed was messy, towels were piled on the floor, and it still smelled like a toilet. I was wondering. The cleaning lady who was passing by looked at me with a sad look on my face and quietly revealed that there was a septic tank near this room and that there were not many people living in this building or row of rooms. After hearing this, I was even more speechless and rushed to the front desk (suppressed and didn't get angry). This time, she was a big-eyed lady, very patient, and arranged a standard room in the villa area. After I went, there was no toilet smell at all. I just want to say that Dajueshan scenic spot is very fun, but the service level of the hotel needs to be improved! It is also a synonym for the inability to achieve high-quality service in Dajueshan tourism. It is especially valuable. The food at the nearby farmhouse surprised us all the way, with first-class service and taste, which formed a sharp contrast with Dajueshan Hotel.
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