Guest User
January 12, 2023
I stayed on the night of 8th May 2022 with my family members ; we occupied 3 double rooms. The positives first: the location is great , and the foyer, and reception area, checkin efficiency eand ambience in general are very good . The food is average, but okay. But the housekeeping of our rooms ( 515, 516 & 517) was pathetic. The corridor had a stale odor, dirty and unclean carpets. The rooms did not have foot-mats at the door to the bathroom (rendering the room floors wet ), no hair-dryer in the bathrooms, no toiletries except shampoo and body-lotion , no face towels. There was only one cup near the kettle though it was allotted as a double room. The bottomeline is, it is a good hotel property made poor and un-stayable due to corporate neglect or incompetence. The staff, though polite, lack professionalism and training in the necessary skill sets. In short, I selected this property based on some of the reviews , but I am pained to see its present condition - maybe Covid slowdown is the culprit!