Villas Miramar

Villas Miramar Reviews

Villas Miramar

Adelita LT 78 Colonia Madera, Zihuatanejo, Guerrero, 40894, MexicoView Hotel Details
Villas Miramar
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Villas Miramar Guest Reviews

4/5
Very Good
10 review
Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
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All reviews(10)
Positive reviews(4)
Reviews with photos/video(2)
Negative reviews(6)
Guest User
Stayed in Nov 2023
Travel with friends
1.0/5
Posted on Dec 28, 2023
Items taken from our room. Management basically called us liars. Room was so hot, only air conditioning in bedrooms, could not use kitchenette, which was dirty and aged. They would not give us another room. So disappointing for the price🤬🤬
Guest User
Stayed in Nov 2023
Other
1.0/5
Posted on Dec 23, 2023
Great location, unfortunately we had items taken from our room and management basically called us liars. Room was hot, only air conditioning in bedrooms. Could not use kitchenette, fridge and freezer did not work to full capacity.
Guest User
Stayed in Nov 2023
Other
1.0/5
Posted on Dec 17, 2023
Room not what we booked. Pictures advertising room are not what we got at all. We arrived to a dirty kitchen, couldn’t use utensils or coffee maker. Living area was not comfortable - too hot. Had to have a borrowed fan running 24/7. Thankfully a/c worked in bedrooms. Items and cash taken from room, management offered to replace until departure when he said if he did that they would be admitting responsibility. Files a police report so it is on record.
Guest User
Stayed in Jun 2023
Other
1.0/5
Posted on Jul 3, 2023
My room didn’t have hot water and smelled like raid. There were ants on the bed. For three nights I left the water run for 20 minutes per management’s request and still no hot water. We moved to another hotel even though we paid for 7 days. We were eventually refunded for the remaining nights after contesting the charge for the last 4 nights. Very shabby room.
Guest User
Stayed in Feb 2023
Other
4.0/5
Very Good
Posted on Mar 19, 2023
We absolutely love the Miramar such a great location, not as many stairs like most places , easy walking to centre of town or the beach , we love the staff , maribell does the best massage , plan to go back next yr , hoping to see a little tlc done befor we get back 😜
Guest User
Stayed in Jun 2022
Other
4.0/5
Very Good
Posted on Jul 23, 2022
It's often difficult to put together an affordable beach vacation. But Villas Miramar made it a lot easier. Our room was right on one of their pools and had a large bedroom and small lounge area along with lots of counter space and a small fridge. We brought our packed cooler and coffee maker and set ourselves up without needing a kitchen. As many have said the decore is dated and a bit funky but the a/c worked great as did the ROKU and internet.. The poolside restaurant serves breakfast and lunch and the bar is open until 4pm. The beach was across the street from our part of the hotel while the other part has an ocean view and pool w/bar. We spent our days on the beach and found numerous good restaurants within walking distance each night. Though the beds were a bit lumpy I would happily return to Villas Miramar for the great location, price and service.
Guest User
Stayed in Nov 2022
Other
5.0/5
Outstanding
Posted on Dec 30, 2022
My brother and nephew were on a father-son vacation at this long family-favorite hotel when my brother suffered a fatal heart attack (December 2022). The entire management and staff of Villas Miramar treated my nephew like their own family. They helped him navigate all of the official business in the midst of a terrible loss. These are truly wonderful people. We are forever grateful.
Guest User
Stayed in May 2022
Other
4.0/5
Very Good
Posted on Jun 29, 2022
Nice hotel in a decent area. Get an ocean view room. Nice Malecon for a stroll. Pools ok. Rooms ok but dated. Would definitely stay here again. Ok happy hour. Front desk staff very nice and helpful. 4star.
Guest User
Stayed in Aug 2024
Other
1.0/5
Posted on Sep 12, 2024
Dirty hotel, no maintenance, shameful installation and the cost of the room is very expensive and its installation is shameful and pitiful, there were animals in the room, bedbugs, fleas and cockroaches, mediocre staff, very dirty public areas and not working.
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Guest User
Stayed in Jan 2023
Family
1.0/5
Posted on Feb 23, 2023
Este comentario es solo con el fin de informar y orientar a los viajeros que piensan reservar en este hotel, ya que por la promoción que se le realiza y el precio se espera algo diferente, y créanme que he visitado muchas opciones en Zihuatanejo, pero porfavor no se hospeden aquí ya que quedarán decepcionados, está infestado de CUCARACHAS y hormigas , sábanas y almohadas sumamente sucias y manchadas, , todo el mobiliario muy viejo y descuidado, en ningún momento hubo internet y ojo es un servicio que ofrecen en la publicidad por lo que está de adorno la televisión, baño demasiado sucio,no cambian las toallas,nunca volvería a llevar a mi familia a un lugar así, lo único agradable fue el trato del encargado del bar que en todo momento fue atento y educado,ojalá tomen en cuenta y puedan mejorar...
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