Aroma Hotel

The front desk service is poor. The waitress blatantly threatened the guest not to say that she was busy. She smiled contemptuously while holding the guest's ID card. If you don't want to let the guest stay, just close the hotel. Do you still expect the guest to smile at you when you are the front desk? When the guest turned around, she stared at the guest and gossiped with the people next to him, saying what this person was like. Hurry up and close the hotel. Thank you

I am very satisfied with all aspects of this hotel. First of all, the hotel's service is very thoughtful and meticulous, and the staff is friendly, enthusiastic and thoughtful. Secondly, the hotel's facilities and environment are very comfortable and clean. The room is spacious and bright, and the bedding is comfortable, which gave me a good rest. The hotel's catering is also excellent, and the breakfast is rich and delicious. In addition, the hotel is conveniently located, with convenient transportation and complete surrounding facilities. In short, this is a pleasant hotel and I highly recommend it to other travelers. Thank you very much for the hotel's excellent service, and I will choose to stay next time.

I registered my license plate at the front desk, but was still charged for parking.

The service attitude is very good, the room is clean and sanitary.

Hotels that rank high on Ctrip seem to have spent a lot of money to get on the list. However, marketing alone can indeed attract temporary traffic, but the negative impact of such poor or even bad service will offset all marketing efforts. For breakfast, the hotel dining room is quite large, but the variety is average, and the attitude is extremely bad. There is really nothing, so I asked for a powder. When I asked her what kind of powder, she rolled her eyes and pretended not to hear. What's even more disgusting is that because we were in a hurry to catch the bus, the child ate the leftover breakfast and asked the waiter to provide a plastic bag to take away to avoid waste. He even said that he would rather throw it away than take it away. . . I was very angry at the time and complained to the restaurant lobby manager. I didn't expect the lobby manager to say the same thing. . . I complained to the hotel front desk. I didn't expect the hotel front desk to say that this was the restaurant's business and they couldn't do anything about it. 🤙🤙🤙 Thinking of the yellow bath water and the dark tones of the hellish decoration, it seems that anything out of the ordinary can be understood by this hotel. However, as tourists, do you dare to go to this hotel again?

Poor front desk service, giving guests a cold shoulder