"The hotel is located on the edge of the county. It is not far from Gulou Street by taxi. We came here for the indoor swimming pool because of our schedule, so we were not able to experience it. It is a pity that there are free coffee, tea, popsicles, rubber bands and other small welcome items in the hotel lobby. In the cabin, we booked a 1.35-inch twin bed, which can be moved, so it is family-friendly for second-born children. However, the quilt is a bit damp. There is an air purifier in the room, and the sound insulation is not particularly good. The breakfast is comprehensive, but we arrived at 8:30. We may arrive a little late, so please be careful to go early."
"The room is clean and well equipped. The room service is good. There are many types of breakfast. The surrounding shopping is convenient. The price is cheap. The restaurant has a large amount of dishes. The parking is convenient. I will choose this hotel in the future."
"The front desk service of the hotel is very intimate, the staff is warm and thoughtful, the check-in is fast, the problem is very timely, the environment is very good, the lighting is good! very quiet. Warm and thoughtful service! And it is very close to the high-speed exit, the high-speed rail station, you can also pick up and drop off for free, travel is also convenient and fast, very good hotel 🏨"
"I have to give a big thumbs up to Lavande Hotel! The environment is simply amazing. From the lobby to the room, the lavender scent lingers, comfortable and relaxing. The room is fully equipped, the bedding is comfortable, and the sleep is particularly good. The front desk service is considerate and helps solve various problems. The location is excellent, and it is convenient to eat, drink and have fun around. I will come again next time!"
"The room is OK, average, the facilities are old, but the location is good, it is very convenient to walk. The air conditioning in the room is average, and the water has a bad smell. There are few parking spaces, but it is not very convenient to park due to holidays. There are not many types of breakfast, which is OK. It is worth mentioning that the service staff who cooks wontons have a very bad attitude. Maybe something went wrong that day. She can't tell the order and shouts randomly. Who comes first and who comes later is up to her alone, all depending on her mood. It is recommended to improve the service quality. No one wants to be unhappy early in the morning. Details are also very important. Don't wipe the table with a towel and wipe the heat preservation pots for food."
"I never commented, today I personally master the knife! Especially comfortable, especially intimate, especially clean, especially spacious, especially warm, especially thoughtful hotel with temperature! Newly renovated, the room is large in size, equipped with tea, coffee, disposable slippers, disposable toilet pads, good quality supplies, and washing machines!
Opened two rooms, too comfortable, the mattress is so comfortable, this boss is too good!"
"The hotel's facilities are very modern, the rooms are very spacious and bright, and the beds are very comfortable, so that people can rest at ease.
The facilities are very smooth to use, and the network is very fast! Highly recommended! ! !"
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.6/10
Excellent
GGuest UserThe hotel was clean and easy to reach. The service is the front desk was highly dependent on who was available. Whereas one person just says ”no, we don't have” before you even finish your question, others went beyond what one would expect...
MM22295****The hotel staff service is very good, very warm, the room is clean and tidy, very close to the high-speed import and export, travel is very convenient. The restaurant is also very clean and bright, the breakfast tastes good
봄봄날여행I really liked it here. Because it was newly built, it was clean and the bedding was clean. There is a restaurant on the first floor and the food is delicious. Zhuozhou Museum and train station are both close by.
GGuest User1. I don't know if it is the reason for the hotel or the reason for Trip.com . I can check in at 10 o'clock. As a result, I said that there is no room to stay at 11 o'clock. I told you that you can clean a room for the fastest 1 hour. I can be forced to wait for more than an hour.
2. We went out to find a place to eat first, and then came back to check in. After an hour, we came back and told us that because the three weddings were held at the same time today, there was no place to park... The hotel did not have any plans for parking, and I could find a place to park by myself.
3. After entering the house, I found that the window was facing the hospital compound and the sign. I didn't feel anything at that time. I went out to play and came back after dark. I was shocked when I entered the house. The sign of the hospital was red at night. The gauze curtain in the house is a scary red atmosphere, like **.
4. Trip.com The reservation form shows check-out at 14:00, and the front desk calls at 11:38 to remind you to check out before 12:00. I said that my reservation form says check-out at 14:00. The front desk discusses whether to check out before 13:00. Although I was going to check out before 12:00, this feeling is very bad. Did the equity hotel on Trip.com not receive it at all?
5. All of the above are not for any service staff. The front desk staff is very good and has not been negative. They have been actively helping to solve the problem, but it can be seen that the hotel has not given them any rights to solve the problem. The front desk finally presented two breakfast coupons to apologize. In the end, there was really no way to park, and a temporary location was squeezed out at the entrance of the parking lot. Although dangerous, it is also the best way that the front desk staff can think of. The planning of parking spaces, cooperation on Trip.com , etc. should be the content arranged in advance by the hotel. I hope that the management staff will plan the hotel's various arrangements well, otherwise the actual problems of the guests cannot be solved by the good attitude of the service staff alone.
GGuest UserThe hotel environment is quite good, there is a school nearby, if you want to sleep late on weekdays, it is a bit noisy, others are very good, clean and hygienic front desk service is also very warm, the overall price is super high
JJINGOverall it is not bad, mainly because I want to go to Zhuozhou, it is more convenient to live nearby, this is considered the best hotel nearby ~ single-family villa, four rooms can accommodate eight people...