Mercure Hotel (Zhumadian Lijin)

Mercure Hotel (Zhumadian Lijin) Reviews

Mercure Hotel (Zhumadian Lijin)

British town at the intersection of Yicheng Avenue and Kaiyuan Avenue, Yicheng District, Zhumadian, Henan, ChinaView Hotel Details
Mercure Hotel (Zhumadian Lijin)
Mercure Hotel (Zhumadian Lijin)Mercure Hotel (Zhumadian Lijin)Mercure Hotel (Zhumadian Lijin)
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Mercure Hotel (Zhumadian Lijin) Guest Reviews

4.8/5
Excellent
374 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(374)
Positive reviews(368)
Reviews with photos/video(37)
Classy environment(41)
Friendly front desk staff(35)
Delicious breakfast(34)
Awesome amenities(21)
Offers pick-up/drop-offs(11)
Perfect for business trips(7)
Close to train station(4)
Stayed multiple times(3)
Negative reviews(6)
Guest User
Standard Room (2 beds)
Stayed in Apr 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Apr 7, 2024
So wonderful that people is this city is amazing make me happy and every one take picture with me in street
Response from Property: Dear guests, thank you very much for your good comments on our hotel, we will continue to live up to your good reviews, look forward to coming again, and have a happy life!
Guest User
Standard Room (2 beds)
Stayed in Jan 2024
Business travelers
8 review
3.0/5
Posted on Jan 29, 2024
Good value for money. Breakfast fine. Location close to train station but little far from city center.
Response from Property: Dear guest , hello! Seeing your comments ,we will also cherish your affirmation and support ,and constantly improve our services .Welcome to visit again ,I wish you a happy life!
Guest User
Honorable Double Bed Room
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 10, 2024
I have stayed here for several days recently. The environment is very good, the service is very good, the breakfast is very good, and the room is very good.
Original TextTranslated by Google
Response from Property: Your compliment makes Meiju as happy as if it were a rare treasure. May the beautiful scenery accompany you along the way, and the bright sunshine shine on you. I wish you all the best.
Xiatiandexiangxiang
Standard Double Room
Stayed in Apr 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 19, 2024
This is my first time to Zhumadian to inspect the factory. The company arranged to stay here. Mercure is a French brand, which is operated and managed by Huazhu Group in the mainland. The hardware and facilities are very good! The breakfast is rich in variety. If I have the opportunity to come here for business again, Mercure Hotel is our first choice.
Original TextTranslated by Google
Response from Property: Hello! First of all, thank you very much for giving us such a high evaluation and sharing it with everyone in your busy schedule! I sincerely thank you here! I believe that you are a person who is very good at observing life and enjoying life. Mercure Hotel always insists on treating every guest as our family and friends. We attach great importance to the comfort of the room and detailed services. We try our best to bring you a home feeling when you are away from home. Remember to pay attention to us often and promote us to your friends and family around you. All Mercure staff look forward to your visit again
Guest User
Deluxe Room (2 beds)
Stayed in Feb 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 14, 2024
Booked a deluxe twin room with children. The hotel is beautiful, the room is smart and clean, and there is a laundry room. The breakfast is rich. The parking lot is convenient.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! The happiest thing every day is to see your comments. Your comments are like the water of a mountain spring that nourishes our hearts. We will also cherish your affirmation and support, constantly improve ourselves, and strive to make our service better. Your comments are the greatest affirmation and encouragement to us. Welcome to visit us again and wish you a happy life!
Guest User
Deluxe Double Room
Stayed in Jan 2024
Travel with friends
1 review
1.0/5
Posted on Feb 1, 2024
Facilities: The facilities are not good at all. The lights are always on and off in the middle of the night, so I can't sleep at all. The lights at the door are voice-activated lights. The room is not very bright or not bright at all. Service: If it exceeds half an hour, an extra hour will be charged. I have a gold card and it can be extended to 3 o'clock. The waiter said it was OK at first, but then he said it was not OK. I didn't have this problem when I stayed at the All Seasons today. Free self-service afternoon tea: This is even more hilarious. This is a star hotel. There are a few packets of spicy bread in a small room, and you can eat with your hands. Environment: The lobby is really depressing. The ceiling is high and low. There is nothing around in a community. And the toiletries are not disposable shampoo in this hotel, but bottled. Who knows what the previous guest added to it?
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are deeply sorry for your bad experience in the hotel this time. All the lights in the room can be turned off and on by calling the Xiaodu smart screen. Because you booked on Ctrip.com, not on the Huazhu Club APP, you do not enjoy the Huazhu Club Gold Card Member's delayed check-out privilege. The check-out time for Ctrip orders is 12 noon. In order to maintain guest relations, you have been given a free two-hour delay to check out at 2 pm. Thank you for your suggestions for improving afternoon tea. We will work hard to improve it. It may be that your observation has deviated. The hotel is not in the community. The free parking lot in front of the hotel can be directly connected to the main road of the city. For toiletries, the hotel uses the unified requirements of the Mercure chain brand. You can also search online to learn more. I wish you a happy life.
Zhangdeshan✨
Standard Room (2 beds)
Stayed in Dec 2023
Family
14 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The environment is very good, there are electric seats in the room, it is clean and tidy, Xiaodu is more suitable for children, the location is easy to find, the breakfast is rich in variety, I don't know if it's because the people next to me are talking too loudly, it's a little bit soundproof. The scenery of Jishan Mountain is beautiful, and the night view of Royal Inn is beautiful.
Original TextTranslated by Google
6/14
Response from Property: Dear distinguished guest, Happy New Year! Thank you for choosing to stay at Mercure Lijin Hotel and sharing your stay experience with us despite your busy schedule. Meeting is fate. We cherish the first encounter with every guest and make you satisfied, surprised, and even moved. I am very happy to receive your good comments. Xiaomei is very grateful and wish you a happy life!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Other
4 review
5.0/5
Outstanding
Posted on Apr 13, 2024
Good front desk service, like Jiawen
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your sincere praise. Your encouragement is our driving force. We will continue to work hard to provide guests with more thoughtful and comfortable services. We look forward to meeting you again and wish you a happy life!
Guest User
Standard Double Room
Stayed in Dec 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 28, 2023
The facilities are new and smart, clean and tidy, the overall environment is comfortable, and the service is very good
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! The happiest thing every day is to see your comments. Your comments are like the water of a mountain spring that nourishes our hearts. We will also cherish your affirmation and support, constantly improve ourselves, and strive to make our service better. Your comments are the greatest affirmation and encouragement to us. Welcome to visit us again and wish you a happy life!
Guest User
Honorable Double Bed Room
Stayed in Mar 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Mar 21, 2024
The hotel service is very good, everything is available, the front desk service is very good, the room is very comfortable, clean and tidy, the guests are treated like relatives and friends, I like it very much
Original TextTranslated by Google
Response from Property: Dear guests and friends: Hello! First of all, thank you very much for giving us such a high evaluation and sharing it with everyone in your busy schedule! I sincerely thank you here! I believe that you are a person who is very good at observing and enjoying life. Mercure Hotel always insists on treating every guest as our family and friends. We attach great importance to the comfort of the room and detailed services. We try our best to bring you a home feeling when you are away from home. Remember to pay attention to us often and promote us to your friends and family around you. All Mercure staff look forward to your visit again
Guest User
Deluxe Double Room
Stayed in Nov 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 2, 2023
The room is clean, bright and has a beautiful view outside the window
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to improve all aspects of the details. In addition, our hotel is equipped with free high-speed rail pick-up and drop-off services, laundry services, afternoon tea and other value-added services. You can experience them next time you stay. I hope you will come again~~~~ and work hard to live up to your good comments. Thank you again for your affirmation of the hotel. I look forward to seeing you again. I wish you a pleasant journey!
Guest User
Suite
Stayed in Feb 2024
Solo travelers
45 review
3.0/5
Posted on Feb 25, 2024
1. There is no business around, so it is not convenient to shop, eat and play. It is basically a few kilometers away and you need to take a taxi. 2. There were problems on three of the four days of stay: the Internet was disconnected for one day, and I contacted the hotel and they said they could not handle it and asked the headquarters to handle it; the power outage lasted for an afternoon, but the hotel did not make any response. 3. I am not satisfied with the attitude of the front desk.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for the problems you encountered during your stay. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. We look forward to visiting again!
Guest User
Standard Room (2 beds)
Stayed in Nov 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Nov 26, 2023
Very nice, a hotel as tall as a castle.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to improve all aspects of the details. In addition, our hotel is equipped with free high-speed rail pick-up and drop-off services, laundry services, afternoon tea and other value-added services. You can experience them next time you stay. I hope you will come again~~~~ and work hard to live up to your good comments. Thank you again for your affirmation of the hotel. I look forward to seeing you again. I wish you a pleasant journey!
Guest User
Deluxe Double Room
Stayed in Aug 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 10, 2023
Extra breakfast buffet: a lot of breakfast samples, the first choice when visiting Zhumadian
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel. We will pick you up again. Dear guests, we are in a good mood after seeing your comments. We will continue to work hard to improve all aspects of details. In addition, our hotel is equipped with There are free pick-up and drop-off services for high-speed rail, laundry service, afternoon tea and other value-added services. You can try it out if you stay next time. I hope you will come again~~~~ I will try my best to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Huaidan2023
Deluxe Double Room
Stayed in Jul 2023
Family
18 review
5.0/5
Outstanding
Posted on Jul 31, 2023
The room is clean and hygienic. The location of the hotel is good and convenient for traveling. There is ample parking space. Rich breakfast.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel. We will pick you up again. Dear guests, we are in a good mood after seeing your comments. We will continue to work hard to improve all aspects of details. In addition, our hotel is equipped with There are free pick-up and drop-off services for high-speed rail, laundry service, afternoon tea and other value-added services. You can try it out if you stay next time. I hope you will come again~~~~ I will try my best to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!