ShinSun Century Hotel Reviews
ShinSun Century Hotel
No. 195 Zhuluo East Road, Zhuji, Zhejiang, 311800, ChinaView Hotel Details
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ShinSun Century Hotel Guest Reviews
4.5/5
Good
634 review
Verified reviewsLocation4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(634)
Positive reviews(606)
Reviews with photos/video(107)
Classy environment(71)
Delicious breakfast(47)
Loved the view(25)
Friendly front desk staff(22)
Excellent room layout(12)
Luxurious(11)
Great swimming pool(9)
Elevator was OK(6)
Negative reviews(28)
Ozone Travel
Superior Room (2 Beds)
Stayed in Mar 2024
Business travelers
11 review
Outstanding
Posted on Apr 13, 2024
Superb ambiance and friendly staff, excellent service.
Response from Property: Thank you for your recognition, we will continue to work hard! Looking forward to your next visit!
Guest User
Deluxe Double Room
Stayed in Jul 2022
Solo travelers
10 review
Posted on Aug 31, 2022
Upon arrival I was asked to pay deposit but my booking said otherwise. I'm a foreigner so I guess they wanted to make money. The tv connection was out. There
were cocroaches in the swimming pool bathroom and one in my room. There was no bath just a shower even though the pictures show different. The outside swimming pool didn't look appealing at all, more deserted. Sorry guys but I really wanted to give this hotel a good rating but there were too many disadvantages whilst staying, I even left earlier without my breakfast.
Response from Property: 尊敬的宾客您好：此次入住未能给您带来舒适的入住体验深表歉意，由于各种客观因素造成日常消杀效果未尽如意，您反馈的问题酒店高度重视，第一时间联系消杀公司做进一步细致作业，防止此类事件再次发生；关于您提到的住宿押金，酒店了解到您的预订是需要支付押金的现付订单，退房如无其它消费原路返还，并不存在另外收取费用意图，且当班员工在了解您的诉求后反馈给管理人员，实际并未向您收取押金；酒店欢迎并珍惜您的每一句中肯的意见，给您带来的不便再次表示深深的歉意，希望您的下次莅临给予我们弥补的机会，祝您生活愉快，身体健康，酒店全体员工期待您的再次光临。Dear guests: we are sorry that this check-in failed to bring you a comfortable check-in experience. Due to various objective factors, the daily disinfection and sterilization effect is not satisfactory. The hotel attaches great importance to the problems you feedback. The hotel will contact disinfection and sterilization company for further detailed work at the first time to prevent such incidents from happening again;With regard to the accommodation deposit mentioned by you, the hotel understands that your reservation is a cash order that needs to pay the deposit. If there is no other way to return the deposit after check-out, there is no intention to charge additional fees. Moreover, the staff on duty feedback to the management personnel after understanding your demands, and actually no deposit is charged from you; The hotel welcomes and cherishes every pertinent opinion of you. We apologize again for the inconvenience caused to you. We hope that your next visit will give us a chance to make up for it. I wish you a happy life and good health. All staff of the hotel look forward to your coming again.
Ad123
Superior Room (2 Beds)
Stayed in Jun 2022
Solo travelers
4 review
Very Good
Posted on Jul 5, 2022
Loved the breakfast. The room was clean, changed the towels and replaced water. Indoor pool ... have a lifeguard on duty the whole time, which I loved. As this hotel is not in a big urban city, be prepared for the staff not to speak English as they mainly cater for Chinese guests. I was the only foreign person in the hotel at the time. Overall, I had a pleasant stay......will go again.
coco_july12
Warm Family Suite
Stayed in Apr 2024
Family
28 review
Very Good
Posted on May 3, 2024
The price is more than 500 yuan on weekdays and more than 700 yuan on holidays. I think the cost performance is not high. The facilities are relatively old. I booked a family suite, which is quite large.
Original TextTranslated by Google
6/9
Response from Property: It is a great honor that our service has been evaluated by you. We have always maintained a warm and sincere service for guests. The hotel is near RT-Mart and is located in a bustling business district. The quiet and simple accommodation space in the bustling city is the lifestyle that our hotel staff is committed to creating for you. We look forward to your frequent visit. Wish you: well!
Guest User
Superior Twin Room
Stayed in Mar 2024
Family
8 review
Outstanding
Posted on Apr 23, 2024
The room is satisfactory, the hygiene is very good, the environment is good, the service is thoughtful, and they can help us to express our clothes if we have left them behind. Like 👍!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality. Thank you for your support and love for the hotel!
Anonymous User
Superior Room (2 Beds)
Stayed in Jan 2024
Travel with friends
1 review
Outstanding
Posted on Feb 26, 2024
The overall feeling is good, the service attitude is good, and the breakfast food is rich. There is a terrace garden with a wide view and a strong sense of layering. The swimming pool may not be experienced in winter.
Original TextTranslated by Google
Response from Property: Hello! The stream flows slowly, and time is soft. Thank you for your support. We will continue to provide the same good quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again and wish you a happy day!
Heergantutu
Superior Room (2 Beds)
Stayed in Jan 2024
Family
80 review
Very Good
Posted on Feb 15, 2024
Very close to Xishi's hometown, convenient to eat nearby, clean and tidy room, the front desk was very friendly and upgraded the room type
Original TextTranslated by Google
Response from Property: Words of praise are like the spring breeze. I am grateful for your attention and praise. May you have a fruitful and fragrant harvest in the new year. I look forward to seeing you next time!
Guest User
Superior Twin Room
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on May 4, 2024
During the 5.1 period in Zhuji, I first booked a double bed in a top-ranked hotel while navigating on a certain Debit card. Unexpectedly, the hotel said "cannot confirm" and refunded my order. I went to check the room again and found that it was +100 yuan again... speechless. Decisively quit these immature and shameless suppliers.
Enter Ctrip and continue to look for a double bed room. The information here is much more reliable, but the top rankings are also the ones that have raised the room price. Without saying much, I continue to scroll down and see Xiangsheng. Xiangsheng also has a place in Putuo Mountain. I have stayed there and it feels good. Click in and find the target room. It actually has everything, only 450 yuan. I can take my baby to take a bath, swim, and eat an almost five-star breakfast. Wow, it really surprised me. It is more than two levels higher than the hotel that squeezed in six or seven hundred to eat on the street beach two days ago.
Xiangsheng is the hotel I am most satisfied with since the holiday travel after the epidemic. It is luxurious, high-quality, honest and trustworthy. I highly recommend it and thank Ctrip for providing this high-quality option.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services. We look forward to your visit again!
Kiki12458
Superior Twin Room
Stayed in Apr 2024
Family
5 review
Amazing
Posted on May 3, 2024
The room is large, with a wide view. The location is very close to Xishi's hometown, and it is very convenient to drive! The roof garden is also OK! The hygiene is not very good. There is an obvious black stain on a pillowcase in the room. When I returned to the room the next day, I found that the cup I drank water from on the first day was not washed and was put back in the cabinet. There are mold spots on the bathroom wall, and the underground garage is also very dirty, but fortunately it is free!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Xiangsheng. It is a great honor to serve you. At the same time, thank you for your valuable suggestions. We know that this is the greatest care and help for us. We will seriously study and solve it to provide you with a more comfortable and warm stay experience. All the hotel staff are looking forward to your stay again!
Guest User
Superior Room (2 Beds)
Stayed in Sep 2023
Couples
3 review
Posted on Oct 7, 2023
The room facilities are a bit old-fashioned. Due to the business K, some noises can still be heard in the room at night. The breakfast is acceptable, and there is still room for improvement in hygiene. The service and management are relatively satisfactory.
Original TextTranslated by Google
6/9
Response from Property: Dear guest: Hello! Thank you for choosing Xiangsheng. It is a great honor to serve you. At the same time, thank you for your valuable suggestions. We know that this is the greatest care and help for us. We will seriously study and solve it to provide you with a more comfortable and warm stay experience. All the hotel staff are looking forward to your stay again!
Anonymous User
Warm Family Suite
Stayed in Sep 2023
Travel with friends
19 review
Posted on Oct 5, 2023
It’s too big and unnecessary, and it feels bad. The lobby is empty, the room is not well maintained, the carpet is old, the wine cabinet drawer is empty, there are no cups and spoons, I don’t know whether to prevent thieves or reduce costs, or just no one cares, the shower 🚿 has a small amount of water in the ceiling, and the room service is cold and unresponsive , the gym said it was under maintenance, but the outdoor swimming pool was not open, and it looked like it couldn't afford maintenance. It was introduced as a quasi-five-star, but the gap was too big, and it was too far away from the five-star standard. The accommodation experience is too average, the restaurant closes early and there is nothing delicious around. The space is large and the bedding is okay. The sofa, curtains and everything are very old. It's really time for renovation.
Original TextTranslated by Google
Guest User
Warm Family Suite
Stayed in Sep 2023
Family
1 review
Very Good
Posted on Oct 7, 2023
According to the introduction, some people said that the room was damp and smelly. When we opened it, the room was clean and tidy without any smell. We booked a parent-child room with two 1.8-meter-long beds. The sleep was comfortable. The hotel breakfast was average. We ate it for two days and didn't want to eat it on the third day. However, the air conditioning outlet in the inner room was facing the head of the bed, and the cold wind was uncomfortable. Other minor problems, such as only shower gel in the bathroom, but shampoo was forgotten, and slippers were collected but not put away. They were delivered half an hour after calling. The room phone was broken. I told you on the first day, but it was not repaired when I left.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the bad experience you had. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve your problems. Regarding the problem you mentioned, the hotel engineering department has stepped up maintenance to ensure that such problems will not occur again next time you stay. We are deeply sorry for the inconvenience caused to you.
Luguonidetiantai
Superior Twin Room
Stayed in Feb 2024
Business travelers
82 review
Outstanding
Posted on Mar 13, 2024
The hotel is located in the city center with convenient transportation. The overall environment is warm and quiet, and the rooms are clean and tidy. In particular, the hotel front desk service is warm and thoughtful, and all the questions raised can be solved attentively. I will choose it next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality. Thank you for your support and love for the hotel!
Guest User
Superior Room (2 Beds)
Stayed in Jul 2023
Business travelers
6 review
Posted on Aug 31, 2023
For such a big hotel, the shower facilities are old and cannot be adjusted. It is impossible to take a shower.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the bad experience you had. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve your problems. Regarding the problem you mentioned, the hotel engineering department has stepped up maintenance to ensure that such problems will not occur again next time you stay. We are deeply sorry for the inconvenience caused to you.
jzh0513
Superior Double Room
Stayed in Oct 2023
Business travelers
15 review
Outstanding
Posted on Nov 30, 2023
Very satisfied! Convenient transportation!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services. We look forward to your visit again!