Yaojiang New Century Grand Hotel

I haven't written a review for a long time, but this time it's really a pity. First of all, I booked an oxygen-enriched twin bed. In fact, it doesn't matter whether it has oxygen or not. The main thing is to find the price-performance ratio. After booking, I applied for an upgrade to a higher floor through Ctrip and directly contacted the hotel, but both were rejected because the room type only has the 6th floor. The hotel even said directly that you booked a low-priced room. If you want to live in a good room, you can cancel and book a view room... Of course, as I often travel on business, it is common to ask for an upgrade. It is indeed not 100% satisfied, but more because the hotel is full. Like the previous answer, this is the first time I have encountered it, not to mention that the five-star hotel adheres to the service concept of No excuse. So for the guest room, you can take a look at the real situation of this room type. The overall facilities and equipment of the hotel are simply unsightly. Oh, by the way, the next day I found that the toilet was too old and could not be flushed normally. I repaired it in the morning and the toilet was still the same when I came back at noon. Secondly, regarding the hotel's supporting services, when checking in, I asked the front desk staff whether the group purchase package on Dianping could be delivered to the room for dining. I was transferred to the catering department and was told that a 30% service fee would be added for delivery. My God, this is the ceiling of the service fee I have heard in China. I was finally exempted from the high service fee by packing up, but they forgot to give me fruit. Finally, I had to scan the code when checking out. After scanning, I still couldn't get out. I negotiated with the front desk and was told that a QR code can only be scanned once. The pile of paper disposable parking QR codes at the front desk are inconvenient and not environmentally friendly. I really don't know if the level of Delong hotels is like this? The only thing that is worth comforting is that a girl named Wang in the Xishi Kitchen of the catering department, who may just be an intern, helped to ask questions and solve problems.

The facilities are old and the hygiene needs to be improved. The breakfast and swimming pool are good. The front desk service is good, and they also provide breakfast for the children. However, the welcome fruit was not delivered until I asked three times.

The room is soundproofed and the twin beds can be put together, which is suitable for a family of three, but the TV is a bit small. The scenery outside the window is very good. I didn't expect Zhuji to have such good greenery. I will come again if I have the chance.