Yilong Ruige International Apartment (Xiangzhou Long-distance Station)

Very noisy, there are strange noises in the room, I can't sleep at all, and the hygiene is also very poor. The service attitude is also average, not worth the price at all. You can look at other hotels.

Not satisfied: 1. When checking in at the front desk, I felt that the customer service attitude was unfriendly. 2. I booked a three-night stay (dates 23rd to 26th). When checking in, the apartment password sent by the guest via WeChat was only valid for one day and would expire after 24 hours. I didn't notice it at the time. The next day when I went back to my apartment and pressed the password, I couldn't unlock it. I thought I had pressed the wrong password for a long time, only to find out that the password had expired and was only valid for one day! You have to contact customer service to get a new password, the deadline is 24-27 days, funny. 3. There is an unpleasant smell in the kitchen and toilet, like durian + salted fish. It's probably the sewer. There was a smell 24 hours a day for three days. 4. A door on the floor cabinet in the apartment is damaged. Please take a photo immediately after check-in to notify customer service to avoid any disputes when checking out. No response received. It is estimated that customer service responds selectively🤣. Because I contacted customer service about passwords and cleaning issues and they all responded. 5. There are only 4 hangers, which is too few. The apartment for four people is not enough. 6. There is no commercial area around. satisfy: 1. Fresh and clean bath towels. 2. The bed is clean. 3. The apartment is relatively clean, maybe it’s new. It is recommended to perform timely maintenance and repairs, for example, if the rubber edge of the basin is blackened. There is age and water damage on the bathroom door and underneath the glass shower door. 4. You can request to continue the sanitation, arrange cleaning, garbage removal and change of bath towels.

The overall facilities and services of this hotel are excellent. From check-in to check-out, the staff are very friendly and professional, making me feel very welcome. The hotel room is clean and well-equipped, making me find a comfortable resting place in this strange city.

There is a McDonald's and a supermarket downstairs, so it is convenient to buy daily necessities. If you need to add a quilt, you need to add 50 yuan for cleaning. There is only a three-person sofa in the room, which is not enough.

Large space, clean and comfortable, very suitable for family travel, the service is OK, tell the front desk what you need and they will deliver it. It is about two or three kilometers away from the beach, and the price/performance ratio is very high. My family is very satisfied, and I will stay here again next time if I have the chance!

The apartment is in a great location, with a large supermarket and restaurant downstairs, a cinema upstairs, and a Nankeng vegetable market nearby, making it very convenient for buying groceries.