Guest User
July 5, 2024
The service attitude is poor. When I arrived in the evening, I couldn't find the service staff. The phone was not working at all. I went to look for the registered address, but someone checked in.
The quality of the staff is poor. Ctrip made four or five calls to the backend, and a woman came down. She gave her the room card and left without accompanying her. However, the room she was given was still occupied, and the operator opposite sounded like she was still drinking at the bar.
The hotel made poor arrangements and moved me to a new room, but the door code provided was wrong and the door was locked. I was delayed for almost an hour before and after check-in, and made many complaint calls. The order could not be cancelled, and the compensation was only a few dozen yuan.
The washing facilities are poor, and the shampoo appears to be from Ziyuan, but is actually from other brands.
And you don’t need to register with an ID card, you can live directly. This is a serious violation of law.
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