Guest User
February 21, 2023
The service attitude of this hotel is very poor. On the platform, it is shown that the hotel's business twin suite has twin beds of 1.8 meters. When we arrived at the store, it was said that there was only one bed of 1.8 meters and the other one of 1.5 meters. We explained to him that there were no more The platform showed a double bed of 1.8 meters, otherwise the four of us would not have booked such a room type. The front desk started to look at us and said to us, why don’t you stay here, just check out and go to another hotel? The room is full tomorrow and only one aunt will be busy. I am very shocked that a hotel and front desk still have such a service attitude today. I would like to give this hotel a bad review. I hope all netizens will take it as a warning. I am responsible for what I said above. All legal responsibilities are not fabricated at all
ps: When I reported this situation to customer service the next day, I found that the hotel may have known it was wrong and had modified their room parameters. I didn’t save the screenshots, so the platform had no way to punish them. They also said that we should scold her first and please let me stay there. It’s really funny why I’m scolding you when I’ve never met you before.
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