Guest User
August 24, 2024
The location is good, close to Gongbei KouAn, which is one of the entry points to Macau, and there are many restaurants, banks, markets around.
But other than that, the hotel has been quite a let-down. It says it is a 4-star but it really doesn't feel like it.
The first room we had (XX23) was so disappointing ... It felt really humid with smells of mold/mould all around: IT WAS SO HUMID when i lay down on the bed, my head felt the water that was kept into the pillow; so very uncomfortable/disgusting!
We were going to stay multiple nights, but after the first night it was impossible we would stay longer. The smell, and the feeling of humidity all the time (no matter the settings of the AC) were almost nightmarish. The pictures also show how poor the status of the room was.
We asked to change rooms, the 2nd one was MUCH BETTER.
No gym, no real restaurant in the hotel, the breakfast room feels like a canteen, the front desk service is ok (not really welcoming nor rude either)
This is not a 4-star hotel; or if it still is, then it should lose one star, or upgrade their ways to maintain a 4-star grade.