Hampton by Hilton Zhuhai Gongbei Port Reviews
Hampton by Hilton Zhuhai Gongbei Port
No.1025 Yuehai East Road, Xiangzhou District, Zhuhai, Guangdong, 519020, ChinaView Hotel Details
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Hampton by Hilton Zhuhai Gongbei Port Guest Reviews
4.2/5
3124 review
Verified reviewsLocation4.2
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(3124)
Positive reviews(2875)
Reviews with photos/video(403)
Awesome rooms(657)
Convenient location(378)
Friendly front desk staff(352)
Delicious breakfast(347)
Easy to get around(164)
Close to beach(120)
Nice sea view(80)
Delicious buffet(31)
Negative reviews(243)
Guest User
Queen Room
Stayed in Mar 2024
Business travelers
9 review
Posted on Mar 30, 2024
Room was clean and air con was working well .. however .. carpets need some sprucing up .. overall stay was fine .. surrounding area plenty of good food n 5 mins walk to the esplanade was a surprise
Response from Property: Dear Guest, thank you very much for your patient feedback. We will definitely strive to do better. Regarding the carpet you mentioned, we will also strengthen management and pay attention to details and hygiene. We look forward to your next visit and wish you a happy life.
FL
Cozy Room (2 beds)
Stayed in Jun 2024
Family
2 review
Posted on Jun 6, 2024
I really impressed their variety of breakfast.
Response from Property: Thank you for sharing your stay experience. Huanxiaopeng's growth cannot be separated from your encouragement and recognition. Huan Xiaopeng noticed that you did not give us a full positive rating of 5 points. I believe there is still room for improvement and improvement. We will continue to work hard with your encouragement and support, and I believe we will do even better! We sincerely welcome you to visit again in the near future---- Constantly striving happy friends
Guest User
Cozy Double Room
Stayed in Jul 2024
Business travelers
7 review
Outstanding
Posted on Jul 14, 2024
Very friendly and great customer service. I stay in the hotel for numerous times this year and Ms Linda Zhang has shown great customer service and help me upgrade my room.
.44
Family Room
Stayed in Oct 2023
Travel with friends
10 review
Outstanding
Posted on Oct 27, 2023
The room is good n the hotel is clean The room is good n the hotel is clean The room is good n the hotel is clean
Response from Property: Dear guest, thank you very much for taking the time out of your busy schedule to give us all five points of praise. Your affirmation will motivate us to continue working hard and moving forward. We will definitely receive every friend who believes in us with care. We look forward to your next arrival. We wish you all the best and a happy life. Thank you!
Guest User
Suite - Sea-View
Stayed in Apr 2024
Couples
4 review
Outstanding
Posted on Apr 25, 2024
We have stayed at this hotel every time we have gone to Zhuhai for a weekend. The staff are great, the room is large with a great view of the ocean and bridge, is in a great location, and the breakfast is very good. A very good experience.
Response from Property: Dear customer, thank you very much for your full praise of Huan Xiaopeng. Your recognition and support are our unremitting pursuit. It is a great honor for Huan Xiaopeng to meet you in the vast sea of people. We will continue to work hard to provide you with a stay experience that is as pleasant as ever----- Love your happy little friend
ChanAngus
Cozy Room (2 beds)
Stayed in Sep 2023
Family
17 review
Great
Posted on Nov 5, 2023
Good location nearby can find anything you need. Breakfast is a great and best value for money.
While facilities are rather old.....
Response from Property: Dear guest, thank you very much for taking the time out of your busy schedule to give us all five points of praise. Your affirmation will motivate us to continue working hard and moving forward. We will definitely receive every friend who believes in us with care. We look forward to your next arrival. We wish you all the best and a happy life. Thank you!
Wong Ann Hung
Cozy Room (2 beds)
Stayed in Mar 2024
Family
27 review
Very Good
Posted on Mar 22, 2024
Good breakfast, room quite small, location is good. Everything such as convinience shop, food is just walking distance
Response from Property: Dear guest, thank you very much for choosing Hampton by Hilton Hotel. Thank you for your patient feedback. As the average size of the regular room you booked is relatively small, we will do our best to upgrade your room type when your next stay is not tight. Looking forward to your next stay and wishing you a happy life.
Kwek Kelvin
Super Double Room
Stayed in Feb 2024
Solo travelers
13 review
Posted on Feb 28, 2024
Not exactly a Hilton Subsidiary standards as compared to Sheraton 4-points equivalent. It’s old and aged in the room and bathroom. Though location is quite near to Gongbei.
Teo. C.
Family Room
Stayed in Dec 2023
Family
4 review
Great
Posted on Jan 6, 2024
Locations of the Hotel is very convenient... 5min car trip to Gongbei port/Highspeed train.. Staff speed good English and can communicate well in English.
I have my 1st night Hotel stay with no aircon due to weather sudden increase to 20 degree... She immediately proposal to change a room with east facing, so that it will not be hot at night.. and i got partial seaview room upgrade..
Nearby got supermarket and a lot of food options within 5 min walking.
I will come back and stay with Hamption Hilton on my next trip
Response from Property: Dear guests, thank you very much for choosing Hilton Huanpeng Hotel. Thank you very much for your comments on us. We didn't get 5-star praise. It must be that Xiaopeng still has something to do. Xiaopeng will definitely study harder and provide better service for every guest. We look forward to your next visit.
Mr. Willis
Suite - Sea-View
Stayed in Mar 2024
Business travelers
13 review
Posted on Mar 16, 2024
Worth for money, good location but room amenities are insufficient.
Response from Property: Dear guest, thank you very much for your patient feedback. Thank you for your recognition of all aspects of the hotel. Regarding the facility issue you mentioned, the hotel is currently undergoing further updates and renovations. We look forward to your next stay and you will definitely have a different experie
ABMD US INC
Queen Room
Stayed in Nov 2023
Business travelers
68 review
Outstanding
Posted on Feb 2, 2024
This was a good experience excellent location, good service and located close to everything so we were able to have our meetings and also enjoy some of the beauty of the city
Response from Property: Thank you very much for your praise. Seeing that you are so satisfied with Huanpeng, HuanXiaopeng looks warm in his heart. Thank you very much for your appreciation. Small partners are dedicated to the family members who come to Huanpeng. When we come to Huanpeng, we will provide meticulous service, warm and thoughtful service and a comfortable and quiet rest environment. Remember to come often.
Kenny
Superior Queen Room
Stayed in Mar 2024
Travel with friends
40 review
Very Good
Posted on Apr 8, 2024
Convenient and near to food outlets and night clubs.
Response from Property: Dear guest, first of all, thank you very much for choosing Hilton Huanpeng Hotel as your hotel. We also appreciate your feedback on us. There are still some areas where Xiaopeng did not do his best and did not receive your 5-point review. Xiaopeng will continue to work hard and strive to do better. We hope you will come to our hotel again next time and provide you with better service. We look forward to your next visit.
Guest User
Queen Room
Stayed in Mar 2024
Couples
11 review
Great
Posted on Mar 11, 2024
Very good location and close to everything
Response from Property: Dear friend, thank you for your review. I didn't receive your five-star review, so I feel a little disappointed! Providing you with high-quality service is the unremitting pursuit of Huanxiaopeng. We will strive to improve and enhance hardware equipment, enhance quality, and hope that Huanpeng can become a friendly partner on your journey. We sincerely invite you to stay again and have more surprises waiting for you to experience!
Goldyy
Cozy Double Room
Stayed in Jan 2023
Solo travelers
12 review
Amazing
Posted on Jan 23, 2023
Thank you for good service✨
The hotel is good. 5min to the coastline and coffee shop. 15 min(on foot) to the Macau gate and train station.
But I had the problem with drain in bathroom.
Response from Property: Dear guest, hello. I am very glad that you are satisfied with your stay. We will make persistent efforts and continue to improve. I hope that next time you stay again, you can get your five-star praise. I wish you a happy life
Niki.S
Cozy Double Room
Stayed in Jul 2023
Family
6 review
Very Good
Posted on Jul 21, 2023
It’s a 2days 1night family trip. We booked two rooms both with queen beds, the room is clean.
The rooms have balcony facing the car park, it was alright.
Hotel is really close to the Gong Bei boarder only 8mins drive, but not much restaurants close by.
Response from Property: Dear friends, thank you for your support Oh, can make you satisfied is our goal has been, our geographical location is very superior, the surrounding snacks are also very convenient, looking forward to your full five points of affirmation, like to come often ah