A very bad stay experience. I went to the hotel apartment at 5pm to put down my luggage and went out. I came back at around 11pm and found that the room was out of power and the air conditioner was not working. I contacted the staff many times before contacting the staff. He went out and was not in the hotel. He found staff from other hotel apartments to investigate and did not solve the problem. The property staff of the building came to confirm that there was no problem with the line at about 12 o'clock in the evening. It was a problem with the intelligent system of the hotel apartment. His reply was that there were no other rooms, so let us live (there was no air-conditioning, it was sultry and hot, and there were many mosquitoes. Our family of four had two children, and it was raining at night. I basically didn’t sleep all night to beat the two children. Mosquitoes), refunded to us the next day, the next day before check out, there was still no electricity, the hotel apartment staff said that they could only refund 200, and the attitude was very poor, we booked the room at 1093, complained to Ctrip afterwards, and Ctrip handled it. Very positive and worthy of praise. At first, Ctrip said that the hotel was willing to refund up to 300, and the Ctrip platform gave us some compensation. Later, Ctrip said that the hotel was unwilling to refund the money because it was worried that we would give the hotel a bad review, which was ridiculous. Supplement: This is really not a hotel. For some apartments rented in the building, the sanitary environment is very poor, the quality of the staff is very poor, there are not enough parking spaces in the apartment, and the car can only be parked on the side of the road.
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