Guest User
February 25, 2024
The hygiene is totally bad and the attitude is even worse. I really couldn't make it back in time, so I called to find out. They said they would help me pack my luggage and rush back. It didn't count at all. They said they just wanted to know whether they wanted to clean or not. I had to pay 228 for 3 hours. I called the police. They didn't help me clean or clean at all. I wasted a lot of time. It's still 3 stars. It's worse than 3 stars. It shouldn't be like this for ordinary hotels. Don't try it! I'd rather spend 100 more to book other hotels.
There was also a male waiter who didn't dare to say his work number or name when asked, haha. I couldn't explain the communication clearly. I asked him to understand, but he didn't. His attitude was very arrogant. I said I was communicating with the hotel. If I couldn't represent it, I would ask the manager. He said he could represent it. He was just [happy]
There are still many things I want to say, but if it's just barely operating and waiting to go bankrupt, I don't want to say anything more, but everyone should not step on thunder! ! !
But I have to praise Ctrip customer service 👍 for handling it super quickly! I still believe in Ctrip as a platform. I hope to evaluate and evaluate more merchants.
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