Chimelong Ying Hai Hotel and Apartment (Zhuhai Ocean Kingdom Branch)

Chimelong Ying Hai Hotel and Apartment (Zhuhai Ocean Kingdom Branch) Reviews

Chimelong Ying Hai Hotel and Apartment (Zhuhai Ocean Kingdom Branch)

No.1 Caihong Road, Xiangzhou District, Zhuhai, Guangdong, 519031, ChinaView Hotel Details
Chimelong Ying Hai Hotel and Apartment (Zhuhai Ocean Kingdom Branch)
Chimelong Ying Hai Hotel and Apartment (Zhuhai Ocean Kingdom Branch)Chimelong Ying Hai Hotel and Apartment (Zhuhai Ocean Kingdom Branch)Chimelong Ying Hai Hotel and Apartment (Zhuhai Ocean Kingdom Branch)
Check available rooms for your travel dates
We Price Match
1 night

Chimelong Ying Hai Hotel and Apartment (Zhuhai Ocean Kingdom Branch) Guest Reviews

4.4/5
371 review
Verified reviews
Location4.4
Amenities4.3
Service4.6
Cleanliness4.5
Filter by:
Sort by:
All reviews(371)
Positive reviews(346)
Reviews with photos/video(92)
Delicious breakfast(38)
Offers pick-up/drop-offs(36)
Close to amusement park(27)
Convenient for shopping(18)
Perfect for families(16)
Delicious buffet(12)
Friendly front desk staff(12)
Tasty restaurant(7)
Negative reviews(25)
Guest User
Superior 2-bed Room
Stayed in May 2024
Family
3 review
3.0/5
Posted on May 31, 2024
downside- Room floor was constantly wet n sticky- not sure why n I do not like it. Could be centralised ac on whole day? There is still ac when switched off. Was looking for 2 double beds to accommodate 2A2C n did not want to separate room so squeezed into this 2 single bedded. Room size ok. There’s 24h unmanned minimart on level 1. We stayed during weekday so shuttle bus to chimelong only comes every hour. Need to catch it on time. Downside- did not provide est timing for shuttle bus leaving us clueless on timing back to yinghai from circus hotel. Hope they can improve on this for future guests. Nonetheless easy to get didi from circus hotel back to yinghai. Breakfast at circus hotel. Earliest bus is 8am. All in package for circus, space, ocean, breakfast is convenient. Walking distance from ponto mall where there’s supermarket, dessert shops, eateries.
Response from Property: Thank you very much for taking time out of your busy schedule to comment. Regarding the air conditioning and shuttle bus problems you mentioned, we have fed back to relevant departments for active rectification. Guest satisfaction is always our goal, we look forward to your visit again, and strive to create a perfect holiday for you.
Muzafar
Superior 2-bed Room
Stayed in Oct 2023
Family
6 review
4.5/5
Great
Posted on Oct 9, 2023
It is a great place for a family stay. The staff is very supportive and willing to help. There are English speaking personnel at the front desk. You can also buy tickets for the Chimelong parks right in the hotel. The rooms are clean. Unfortunately swimming pool was not working, and the breakfast was an average breakfast. Having toaster and coffee machine would’ve significantly improved, but this might be just my personal preference. However the are around the hotel is beautiful. There are a number of restaurants 10 min walking away from the hotel and the shuttle bus that would take you to the parks.
Response from Property: Dear customer, thank you for choosing our hotel. We hope you have had a pleasant and unforgettable time here. We look forward to your visit again and wish you a pleasant journey.
Lisa_qiu
Superior 2-bed Room
Stayed in Sep 2024
Other
50 review
5.0/5
Outstanding
Posted on Sep 18, 2024
The "Chimelong Yinghai Hotel Apartment" I booked was upgraded to Chimelong Circus Hotel for free. It was great. The room was clean, sanitary and comfortable. There was a shuttle bus to the Spaceship Park. The breakfast was very good. It felt like I had gone to a small town in Europe. 👍
Original TextTranslated by Google
6/9
Qiangqiangqianggegege
Superior 2-bed Room
Stayed in Aug 2024
Family
20 review
5.0/5
Outstanding
Posted on Sep 2, 2024
This is the most economical hotel near Chimelong. There is a shuttle bus every half an hour, which is very convenient for sightseeing. I bought a package of accommodation and tickets to Ocean Kingdom. I played for half a day in the afternoon of the first day and continued to play on the second day. The children played the iceberg roller coaster for almost 10 times. We also watched the fireworks and drone show at 8 o'clock in the evening. It is still worth the money.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and review. We are sorry that your stay did not fully meet your expectations. We will try our best to improve the software and hardware facilities, strengthen staff training, and improve service efficiency and quality. We believe that you will have a new experience when you next stay, and we eagerly look forward to your visit again.
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The hotel is quite comfortable, and it is convenient to get takeout. There is also a convenience store downstairs with normal prices. The package I bought is very cost-effective. It has unlimited travel for two days, and there is no parking fee for self-driving.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and review. We are sorry that your stay did not fully meet your expectations. We will try our best to improve the software and hardware facilities, strengthen staff training, and improve service efficiency and quality. We believe that you will have a new experience when you next stay, and we eagerly look forward to your visit again.
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Family
7 review
2.0/5
Posted on Aug 16, 2024
The hotel facilities are really simple, nothing. There are only two beds, the hygiene is also so-so, the air conditioner is still old-fashioned and not very useful. The sound insulation is very poor, you can hear people talking at six or seven in the morning, as if talking in your ear, the sound of walking upstairs is also very loud, it is far from the Chimelong Park, the service is OK, what you want is delivered quickly, and the attitude of the waiter is also OK. The room is really very simple, and there is a musty smell. The good thing is that if you drive, parking is free at Chimelong P1-P6, you don't have to wait for the shuttle bus, you can go there by yourself. The room feels that the price of more than 100 yuan, more than 200 yuan is not worth it, and it is sold for 898 yuan during the summer vacation, which is really not worth it. We booked a two-day package for three people on the spaceship plus a hotel. The spaceship park feels a bit expensive, and the facilities are really only suitable for children under 10 years old. The Bermuda adventure mentioned on the Internet is not very amazing, and the deep-sea submarine is even more boring. The rest are some very ordinary amusement parks outside. In addition to killer whales and corals worth seeing, there is really nothing else to see. Teenagers are bored there. Marine animals are also available in other aquariums, and the ticket price is only half of this one. For older children, I recommend going to Ocean Kingdom. We have been there several times, so we went to Spaceship Park with high expectations, but we were still disappointed. It was not worth the ticket price. You can use Chimelong members to get 20% off on dining and various souvenirs in the park. If you want to stay, you should choose another hotel in the park. This one really has facilities of more than 100 yuan, but the price is 800 or 900 yuan.
Original TextTranslated by Google
6/7
Response from Property: Thank you very much for your stay and review. We are sorry that your stay did not fully meet your expectations. We will try our best to improve the software and hardware facilities, strengthen staff training, and improve service efficiency and quality. We believe that you will have a new experience when you next stay, and we eagerly look forward to your visit again.
Huayaxin
Superior 2-bed Room
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 16, 2024
This time I chose Yinghai Hotel, which was really the right choice. Wang Xuechun from the guest relations department was enthusiastic and polite. When I arrived at the main entrance of the hotel, there were staff to help open the car door and take the luggage. This wave was really good. The room was equipped with a very considerate toilet seat for children, and a stool for washing. The refrigerator can be used to store fruits and water. It will be very refreshing to come back for a rest at noon. The hotel has a takeaway cabinet, which is also very convenient for eating takeaways. There is also a small children's gallery on the first floor, which is a good place to liberate parents. I sincerely recommend it to everyone. You can see the beautiful night view and sunset outside the window. Next door is the Hengqin Campus of the University of Macau. Looking along the road is the Hengqin Wharf, and the beautiful scenery is in full view. It is very comfortable, cozy and relaxing.
Original TextTranslated by Google
Response from Property: Thank you for choosing and staying at Chimelong Yinghai Hotel Apartment. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to be enthusiastic and committed to providing every guest with a home away from home feeling. We look forward to welcoming you. Next time you come, we will serve you wholeheartedly.
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Aug 14, 2024
We chose Yinghai Hotel Apartments for this trip. The apartment is close to Central Plaza, Hengqin Wharf, Hengqin Port, and the University of Macau. The hotel also has a children's play area and a gym, which is very suitable for family outings. The hotel's breakfast buffet is also very rich in variety, and the staff's service attitude is very good. Wang Xuechun from the guest relations department is warm and thoughtful. I will choose Yinghai Hotel Apartments next time.
Original TextTranslated by Google
Response from Property: Thank you for choosing and staying at Chimelong Yinghai Hotel Apartment. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to be enthusiastic and committed to providing every guest with a home away from home feeling. We look forward to welcoming you. Next time you come, we will serve you wholeheartedly.
Guest User
Superior 2-bed Room
Stayed in Jul 2024
Family
43 review
5.0/5
Outstanding
Posted on Jul 16, 2024
The hotel is a little far from the Ocean Park, but there is a shuttle bus and the transportation is convenient. I chose to travel on a weekday and checked in quickly. The front desk lady patiently explained the precautions. There will be a text message notification when the room is ready. In fact, I didn't receive the text message until after 4 o'clock that day. The room is not very big, but it is enough for two people. The room is equipped with two large and two small slippers, and the toiletries also have some children's elements. Breakfast is on the first floor, with freshly cooked noodles. There are no fried eggs and no freshly squeezed juice. The Ocean Kingdom is fun, and I will experience several hotels next to the park next time.
Original TextTranslated by Google
6/8
Response from Property: Thank you for choosing and staying at Chimelong Yinghai Hotel Apartment. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to be enthusiastic and committed to providing every guest with a home away from home feeling. We look forward to welcoming you. Next time you come, we will serve you wholeheartedly.
Guest User
Superior 2-bed Room
Stayed in Jul 2024
Family
19 review
5.0/5
Outstanding
Posted on Jul 14, 2024
The hotel is in a good location, in the middle of the Chimelong scenic area, close to the airport, close to the Chimelong high-speed rail station, and there is a free shuttle bus. We booked an accommodation + ticket package on the platform. If you buy a hotel room with an Ocean Kingdom package or add a two-day ticket, you can enjoy at least 1 hour in advance to enter the park, which is particularly good. You can play the Parrot Roller Coaster and the Rainforest Elevator Tower in advance, avoiding the peak and not queuing. The children's set meal at Yinghai Restaurant is very cost-effective, tastes good, and the portion is large. The children are full. The hotel provides luggage storage services and free shuttles to the Spaceship Park and Water World, which is very convenient. The front desk service is enthusiastic, the explanation is detailed, and the check-in is fast. There is a paid shuttle bus to the airport, but it is still convenient to take a taxi. It takes 20 minutes to drive to the hotel. Butler Zhang Jialuo also served us very attentively. I will definitely come again next time!
Original TextTranslated by Google
Response from Property: Thank you for choosing and staying at Chimelong Yinghai Hotel Apartment. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to be enthusiastic and committed to providing every guest with a home away from home feeling. We look forward to welcoming you. Next time you come, we will serve you wholeheartedly.
Guest User
Deluxe Queen Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 8, 2024
This is my third time visiting Zhuhai Chimelong. This time I chose Yinghai Hotel. The staff was very patient in checking us in. The environment was clean and tidy. The location was also good. Everything to eat and stay was very close and very comfortable.
Original TextTranslated by Google
Response from Property: Thank you for choosing and staying at Chimelong Yinghai Hotel Apartment. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to be enthusiastic and committed to providing every guest with a home away from home feeling. We look forward to welcoming you. Next time you come, we will serve you wholeheartedly.
Guest User
Superior 2-bed Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 7, 2024
房間比新,清潔還很幹淨,冷氣足,在炎熱的天氣下,房間也比較涼爽。另外房間設施很好,配置齊全,兒童拖鞋,牙刷,衣架,小板凳,杯俱,酒店想得很周到。酒店職員非常友善,熱情有禮,特別系前臺,禮賓,大堂經理,有問題處理及時,看得出來訓練有素。餐廳出品唔錯,燒鵝好正宗,兒童套餐好抵食,仲送小遊戲抽盲盒(夾公仔)。酒店離樂園好近,好方便,性價比高,值得一住,推介俾朋友,下次還要再來。
Original TextTranslated by Google
Response from Property: Thank you for choosing and staying at Chimelong Yinghai Hotel Apartment. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to be enthusiastic and committed to providing every guest with a home away from home feeling. We look forward to welcoming you. Next time you come, we will serve you wholeheartedly.
Guest User
Superior 2-bed Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 6, 2024
The package with attraction tickets is super affordable, the most affordable among the 5 theme hotels. Although it is outside the park, there is a shuttle bus, which is very convenient to get there in a few minutes. You can enter the park in advance and store your luggage. The park ticket price purchased at the front desk is also more favorable. The service is in place. I left a child's sleeping bag at the hotel. They responded very responsibly and quickly, and finally helped us find it. There is a takeaway cabinet on the first floor where you can pick up the food. If you go to Chimelong, you still have to book a theme hotel and buy a ticket room package. This one is at the level that ordinary people can consume. It's great
Original TextTranslated by Google
Response from Property: Thank you for choosing and staying at Chimelong Yinghai Service Apartment. Your praise has greatly encouraged the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like feeling. We look forward to your next visit and we will serve you wholeheartedly.
Guest User
Superior 2-bed Room
Stayed in Jun 2024
Other
1 review
5.0/5
Outstanding
Posted on Jun 27, 2024
There is free parking at the hotel, and there are cars to pick you up at various attractions. The spaceship park is fun and convenient. You can enter the park one hour in advance, and you can check out quickly, OK!
Original TextTranslated by Google
Response from Property: Thank you for choosing and staying at Chimelong Yinghai Hotel Apartment. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to be enthusiastic and committed to providing every guest with a home away from home feeling. We look forward to welcoming you. Next time you come, we will serve you wholeheartedly.
Anonymous User
Superior Queen Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 25, 2024
Facilities: Complete facilities Hygiene: Very clean, and the fence is installed considerately Travel: Self-driving tours are free of all parking fees, and there is a free shuttle bus, which is very convenient. It is great. The hotel environment is very good Service: The service is very thoughtful, and my questions are answered very considerately and seriously Food: There are many dishes in the buffet, and they are delicious
Original TextTranslated by Google
Response from Property: Thank you for choosing and staying at Chimelong Yinghai Hotel Apartment. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to be enthusiastic and committed to providing every guest with a home away from home feeling. We look forward to welcoming you. Next time you come, we will serve you wholeheartedly.