Machi G
October 19, 2024
Upon arrival, we took a while to find where the hotel was. We usually expect a lobby on the ground floor. But, the hotel lobby was located on Level 5. Checked in was a breeze with the friendly staff. On learning that breakfast would be able from 7.30 am onwards which do not meet our needs as we have to leave around that time to the golf courses.
Fortunately, Ms Chen Xinyi was gracious to help us contact Trip.com and make arrangements to cancel all our pre booked breakfast and get a refund. She even added me to the hotel wechat so that we can liaise with the hotel should we need any help. We would like to compliment her for excellent services! Great job, Ms. Chen.
Apart from the friendly services, we liked that the hotel room deco was modern and cleaned. Housekeeping did a good job in maintaining the cleanliness for the comfort of their guests.
L hotel is located a stone throw from the Gongbei Port and the Shopping Plaza. A shopping paradise. You can always cross over to Macau with ease within 30 mins. Besides, there is a good Tim sum restaurant and 24hrs Lawson on the ground floor. Many eateries and massage outlets within the vicinity. 10/10 for its location!
It was our pleasure to have stayed at L Hotel.