Zhuhai Marriott Hotel (Lovers Road, Xiangluwan Road) Guest Reviews
4.6/5
Very Good
2188 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(2188)
Positive reviews(2106)
Reviews with photos/video(518)
Delicious breakfast(215)
Friendly front desk staff(139)
Nice sea view(98)
Close to beach(52)
Great swimming pool(48)
Delicious buffet(27)
Negative reviews(82)
Guest User
Deluxe Room
Stayed in Nov 2024
Couples
14 review
5.0/5
Outstanding
Posted on Dec 29, 2024
The hotel is nice and the breakfast buffet is really delicious.
Response from Property: Dear Guest, Thank you for taking your precious time to share your experience at Zhuhai Marriott Hotel and it makes us happy to hear that you had an overall enjoyable stay and appreciate your encouraging rating. Guest satisfaction is what drives us in our continuous efforts to refine our services and we look forward to an opportunity to deliver you a seamless experience. Best regards, Zhuhai Marriott Hotel.
Gigi_ngan
Deluxe Room
Stayed in Jul 2024
Couples
42 review
4.5/5
Great
Posted on Aug 25, 2024
The location is very convenient, many restaurants are just nearby within 200-600m. Overall up to standard except the washroom hygiene that spread quite a weird smell and also the in room carpet's cleanliness not roo ideal. There's an outdoor pool that's nice though. I have to thanks the hotel for the room decoration for our anniversary and a complimentary breakfast.
Response from Property: The honored guest, thank you very much for sparing valuable time to provide us your suggestions. During your experience this time, we sincerely apology that we have failed to provide the most comprehensive service for you, and will try our best to improve in the future. You are welcome to continue providing your valuable comments and suggestions for us, in order to help us to provide the wonderful experience, at the same time, improve the service standard of our brand. Thank you again for your supporting to the Zhuhai Marriott Hotel.
Guest User
Deluxe Room
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 22, 2024
Excellent stay and very clean room with good hotel service give me a wonderful experience in Zhuhai. Very close to the beach and shopping mall and I will recommend other for staying in this hotel. Highly recommended!
Response from Property: Dear Guests, Thank you for taking your precious time to share your experience at Zhuhai Marriott Hotel and it makes us happy to hear that you had an overall enjoyable stay and appreciate your encouraging rating. Guest satisfaction is what drives us in our continuous efforts to refine our services and we look forward to an opportunity to deliver you a seamless experience. Best regards, Zhuhai Marriott Hotel.
Guest User
Deluxe Sea-view Double Room
Stayed in May 2024
Family
1 review
4.0/5
Very Good
Posted on Jun 23, 2024
Very enjoyable stay - clean and spacious rooms. Highlight is the standalone bathtub which is available in certain rooms. My parents also enjoyed the stay :)
Response from Property: Dear guests, Thank you for choosing to stay at The Zhuhai Marriott Hotel and making use of your precious time to give us an evaluation. We are honored to know all the details and services of the hotel to make you feel at home. Thank you again for your comments and we will be looking forward to your coming again.
Ali
Executive Room
Stayed in Nov 2024
Solo travelers
34 review
3.7/5
Posted on Dec 19, 2024
An average hotel but the breakfast was really good. Mini bar was empty. Hotel staff are ok.
Response from Property: The honored guest, thank you very much for sparing valuable time to provide us your suggestions. During your experience this time, we sincerely apology that we have failed to provide the most comprehensive service for you, and will try our best to improve in the future. You are welcome to continue providing your valuable comments and suggestions for us, in order to help us to provide the wonderful experience, at the same time, improve the service standard of our brand. Thank you again for your supporting to the Zhuhai Marriott Hotel.
Guest User
Deluxe Room
Stayed in Sep 2024
Family
6 review
5.0/5
Outstanding
Posted on Oct 8, 2024
Wonderful service, represented by Lisa, even got complementary breakfast for my kids. We recommend 100%
Response from Property: Dear Guests, Thank you for taking your precious time to share your experience at Zhuhai Marriott Hotel and it makes us happy to hear that you had an overall enjoyable stay and appreciate your encouraging rating. Guest satisfaction is what drives us in our continuous efforts to refine our services and we look forward to an opportunity to deliver you a seamless experience. Best regards, Zhuhai Marriott Hotel.
WorldWideTraveler
Deluxe Sea-view Double Room
Stayed in Aug 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Sep 30, 2024
Excellent hotel and staff.
The hotel is located on top of a slight hill and is not noisy, but still convenient enough to access most areas easily.
Response from Property: Dear Guest, Thank you for taking your precious time to share your experience at Zhuhai Marriott Hotel and it makes us happy to hear that you had an overall enjoyable stay and appreciate your encouraging rating. Guest satisfaction is what drives us in our continuous efforts to refine our services and we look forward to an opportunity to deliver you a seamless experience. Best regards, Zhuhai Marriott Hotel.
Guest User
Deluxe Room
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 8, 2024
话务中心Winnie provided good service.
Response from Property: 尊敬的客人,您好!感謝您選擇下榻珠海新駿景萬豪酒店並利用您寶貴的時間給予我們評價。欣悉酒店的各項細節及服務讓您體驗到家的感覺,我們深感榮幸。同時,非常感謝您對酒店所提供的卓越服作出表揚。我必定將您的肯定與員工分享。再次感謝您的評價,我們將翹盼您的再次光臨。
Guest User
Deluxe Room
Stayed in Jun 2024
Family
9 review
5.0/5
Outstanding
Posted on Jul 16, 2024
It's my first time to stay at Marriott Hotel. The hotel is conveniently located at the intersection, and the service is very good. Because I checked in late at night and haven't eaten yet, I called to ask about the delicious midnight snack. The staff Clean patiently recommended the local specialties, which were very delicious. The room is also clean, spotless, comfortable to live in, and the breakfast is nice. It is the first choice and satisfactory to stay.
Response from Property: Dear guests, Thank you for choosing to stay at The Zhuhai Marriott Hotel and making use of your precious time to give us an evaluation. We are honored to know all the details and services of the hotel to make you feel at home. Thank you again for your comments and we will be looking forward to your coming again.
James
Deluxe Room
Stayed in Jun 2024
Solo travelers
3 review
3.7/5
Posted on Jul 19, 2024
Honestly not too bad. Reasonable price and service. The hotel is rather old and it shows in the decor. Service is definitely not as good as other more premium hotels like the St Regis.
Response from Property: Dear guest,please accept our sincere apologies for our service oversight. Rest assured your comments have been shared with departments concerned for immediate rectification and improvement. We cherish the privilege of your continued support and look forward to many more opportunities to welcome your return. Best regards, Zhuhai Marriott Hotel
_WeChat03
Deluxe Sea-view Double Room
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 18, 2024
I have compared several hotels in other apps, and the evaluation of this hotel is mixed. I may be a "stubborn" and I have to find out. The concierge opened the door at the hotel entrance, checked in at the front desk, the guest service manager Clean handled the problem, and the service of the room staff was very satisfactory. The hotel's decoration layout, facilities and equipment, and the quality and variety of breakfast are all very good. It was an unexpected experience for me!
Response from Property: Dear guests, Thank you for choosing to stay at The Zhuhai Marriott Hotel and making use of your precious time to give us an evaluation. We are honored to know all the details and services of the hotel to make you feel at home. Thank you again for your comments and we will be looking forward to your coming again.
Kumeibaoer
Deluxe Sea-view Double Room
Stayed in Jun 2024
Business travelers
40 review
5.0/5
Outstanding
Posted on Jul 18, 2024
The hotel environment and hygiene are very satisfactory. We need charging cables and quilts, which can be delivered immediately after a phone call. The service is first-class, especially Clean, and the service is thoughtful and careful. We also arrange children's bath sets, which is particularly good. Give me a compliment.
Response from Property: Dear guests, Thank you for choosing to stay at The Zhuhai Marriott Hotel and making use of your precious time to give us an evaluation. We are honored to know all the details and services of the hotel to make you feel at home. Thank you again for your comments and we will be looking forward to your coming again.
Guest User
Deluxe Room
Stayed in Jun 2024
Other
30 review
5.0/5
Outstanding
Posted on Jul 12, 2024
Facilities: very complete ah, air conditioning effect is good service: service is very warm special praise Clean before and after help me arrange very good for her thumb up next time to Zhuhai will choose Marriott Hotel
Response from Property: Dear guests, Thank you for choosing to stay at The Zhuhai Marriott Hotel and making use of your precious time to give us an evaluation. We are honored to know all the details and services of the hotel to make you feel at home. Thank you again for your comments and we will be looking forward to your coming again.
Guest User
Deluxe Room
Stayed in Nov 2024
Couples
3 review
4.7/5
Amazing
Posted on Dec 30, 2024
Very nice hotel, room was very nice and inviting.
Response from Property: Dear guest, Thank you for choosing to stay at Zhuhai Marriott Hotel and we are truly elated to note that you have given us an excellent rating in all categories. It is very heartening to know that you enjoyed your stay with us and we look forward to providing you with several more memorable experiences. Best regards, Zhuhai Marriott Hotel
Kirilov
Deluxe Room
Stayed in Sep 2024
Business travelers
27 review
5.0/5
Outstanding
Posted on Oct 28, 2024
Clean nice hotel, not far from the beach, good breakfast
Response from Property: Dear Guests, Thank you for taking your precious time to share your experience at Zhuhai Marriott Hotel and it makes us happy to hear that you had an overall enjoyable stay and appreciate your encouraging rating. Guest satisfaction is what drives us in our continuous efforts to refine our services and we look forward to an opportunity to deliver you a seamless experience. Best regards, Zhuhai Marriott Hotel.