Esther
February 20, 2025
I have booked for the family room, its was like a ******* room which is so dirty and OLD ROOM with all the stains that i request to change the room. The recept suggest that i top up and change to a newer room but i need to check out the next day and check in another room. I did not wan to keep changing so i agreed to downgrade to 2 room instead of family room. But i was shock that the hotel was under renovation the next day and its was so noisy that we could not rest. I WILL APPRECIATE IF THE RECEPT SHOULD INFORM US DURING CHECK IN OR WHEN WE BOOK THE HOTEL WHICH THEY DID NOT INFORM. THE SERVICES IS LIKE ****, THEY DIDNT EVEN BOTHER TO CLEAN THE ROOM DAILY AS ALL HOTEL WILL DO. WORST HOTEL, TERRIBLE SERVICE. PLEASE DO NOT STAY AT THIS HOTEL EVEN THE LOCATION IS NEAR GONGBEI PORT, THERE IS STILL ALOT HOTEL TO CHOOSE.