Ji Hotel (Zhuhai Gongbei Port) Reviews
Ji Hotel (Zhuhai Gongbei Port)
No. 40 Guihua South Road, Zhuhai, ChinaView Hotel Details
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Ji Hotel (Zhuhai Gongbei Port) Guest Reviews
4.6/5
Great
368 Reviews
Verified reviewsLocation4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All Reviews(368)
Positive reviews(351)
Reviews with photos/video(53)
Convenient location(46)
Delicious breakfast(22)
Easy to get around(19)
Friendly front desk staff(19)
Average sound insulation(15)
Would stay again(7)
Close to train station(6)
Perfect for kids(5)
Negative reviews(17)
Willychandra889
Superior Queen Room
Stayed in Oct 2023
Business travelers
11 Reviews
Outstanding
Posted on Oct 27, 2023
Goood
Response from Property: Dear guests, thank you for being with us along the way. Your recognition and support are the driving force for Xiaoji's unremitting progress. The mountains are high and the rivers are long. We look forward to serving you again! I wish you a happy life and good health!
Guest User
Queen Room
Stayed in Oct 2023
Solo travelers
4 Reviews
Outstanding
Posted on Oct 23, 2023
The room is very clean and the equipment is new
It’s just that the hot water for taking a shower that night was not hot and it was a bit cold.
On the day of check-in, there was a very noisy person living in the same building.
I called the counter and was dealt with immediately. The service attitude was very good.
Next time I come in summer, it won’t be too cold
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition and support. Xiaoji will continue to learn more and better services. We look forward to serving you again! I wish you a happy life and good health!
Guest User
Superior Queen Room
Stayed in Oct 2023
Business travelers
2 Reviews
Outstanding
Posted on Oct 21, 2023
I accidentally booked the Ji Hotel Zhuhai Gongbei Port Branch in advance. When I arrived in Zhuhai, I learned that Gongbei is the main urban area of Zhuhai, the most prosperous and lively. The location of the hotel is very good. It is only a 10-minute walk from the high-speed rail station and there are many restaurants around it. , I was lucky enough to taste local specialties.
Facilities: Similar to other All Seasons hotels
Hygiene: clean and tidy
Service: Waiters are warm and friendly
Original TextTranslated by Google
Response from Property: Dear guests, thank you for being with us along the way. Your recognition and support are the driving force for Xiaoji's unremitting progress. The mountains are high and the rivers are long. We look forward to serving you again! I wish you a happy life and good health!
Anonymous User
Queen Room
Stayed in Oct 2023
Other
1 Reviews
Posted on Oct 7, 2023
The sheets and pillows smelled like feet, and the toilet smelled like urine... The response from the front desk was not apologetic at all. It didn't matter if I only stayed for one day. I have also stayed in Shenzhen in all seasons, and the experience was completely different...
Original TextTranslated by Google
Response from Property: Dear guest, Xiao Ji deeply apologizes for your experience and cannot provide you with a satisfactory stay experience. Xiao Ji will keep your feedback in mind and will work hard to deal with it. We look forward to seeing you again when you come again. The same stay experience, I wish you a happy life and good health!
Guest User
Superior Queen Room
Stayed in Oct 2023
Friends
14 Reviews
Outstanding
Posted on Oct 8, 2023
The service attitude is good and the location is very convenient. There is a restaurant next to it that I highly recommend. The hotel's hygiene is very good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition and support. Xiaoji will continue to learn more and better services. We look forward to serving you again! I wish you a happy life and good health!
Guest User
Superior Queen Room
Stayed in Mar 2024
Other
1 Reviews
Posted on Mar 25, 2024
After staying for two nights, I came back on the second night and found that the teapot had not been cleaned and the tea leaves had not been replenished. What was even more outrageous was that when I took a shower, I squeezed in the shower gel and found that the shower gel had not been replenished. Forget about these two points, the next step is the most outrageous.
I drove there on Friday night and found that the parking lot where the hotel was located was full, so I asked the front desk what to do, and the answer I got was: You can park at the bank. Then I parked the car in the parking lot of ICBC next door. As a result, when I checked out on Sunday, I was told that parking in the parking lot next door was not free. If I parked like this for two days, I would have to pay an extra 200 yuan in parking fees.
What's more, the ceiling of the restaurant is actually leaking. I can't believe this is a hotel that only opened last year.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Because your teapot contains tea leaves, the waiter does not dare to clean it at will. If necessary, you can call the front desk. The hotel has a free parking lot. The front desk clerk told you that it is the postal parking lot, not the Industrial and Commercial Bank outside the hotel. Your opinion is very important to us. We hope you will give us a chance to make corrections. We are very sorry for the inconvenience caused to you. We have recorded your feedback and we will increase the training of our waiters and work hard. Improve the professional service level of hotel service personnel and strive to provide customers with value-for-money service and quality. Thank you!
Guest User
Queen Room
Stayed in Mar 2024
Couples
2 Reviews
Posted on Mar 21, 2024
I booked 303 a bowl for two days without breakfast. The night I checked in, it was more than 290 and it also included breakfast. It was too cheap. Moreover, the soundproofing of the hotel was not good and you could hear the sound of cars passing by outside. I said this when I left on the last day. We were asked to help us get the parking fee, but we drove there and called several times but no one answered. They said they would help us open the parking lot door until we drove outside and waited for it to open for only a minute or two. We kept calling the front desk to ask the front desk to open the door for us, but no one answered. Yes, I was scolded by car owners outside who wanted to come in. When I went to look for them, no one was there! What a bad attitude! What service is this? We agreed to open the door for us, but the person disappeared and left us hanging on the parking pole?
Original TextTranslated by Google
Anonymous User
Superior Queen Room
Stayed in Mar 2024
Family
3 Reviews
Posted on Mar 10, 2024
Environment: The sound insulation effect is very average, you can hear people talking in the corridor, and there are air conditioning units outside the windows. The room is very small, only about 20 square meters for more than 400 yuan. The price/performance ratio is really low.
Hygiene: If you look closely, there are water stains on the bathroom door. It feels like the hygiene is not very thorough.
Facilities: The shower in the bathroom is amazing, the water can't even be sprayed properly.
Service: The parking lot is next to the parking lot of another hotel, and there is no obvious difference. I didn't know when I checked in, I thought it was universal, and I told the front desk that I could park for free at that location, and the front desk said it was OK. The next day I exchanged my parking ticket for someone else, and was told that the parking ticket was not free, so I had to pay for parking.
To sum up, the price/performance ratio is too low, and there are many options to choose from at this price.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for sharing your stay experience with us. The hotel will perform regular maintenance on the rooms and other facilities. The outdoor air conditioners are installed at the windows and cannot be installed indoors according to your needs. The hotel Regular maintenance of the air conditioner will also be carried out; there is a small amount of water stains in the bathroom that penetrate into the inner layer of the glass, so please cannot wash it off, but the glass surface must be wiped; you can report any problems with the room facilities and equipment at any time to the front desk, where someone will handle it for you; the hotel The parking lot is used independently by the hotel and does not share the parking lot with the hotel. You have parked in the wrong parking lot. The hotel parking lot is entered from the Postal Bank on the side, not from the hotel. Your parking lot The hotel has not received the fee, so the parking fee cannot be waived for you. We regret that we did not meet your expectations. Please accept our sincere apologies.
Guest User
Superior 2-bed Room
Stayed in Jan 2024
Friends
2 Reviews
Posted on Jan 12, 2024
The hygiene is quite poor. It is the uncleanest place I have ever stayed in in all seasons. The pillows are both the same and very high, so it is very unfriendly to travelers who prefer shorter pillows.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you for taking the time to give us your sincere review. Your opinion is very important to us. We hope you will give us a chance to make corrections. We are very sorry for the inconvenience caused to you. We have recorded your feedback and reported it to relevant personnel. We will step up efforts to deal with it. Rectify room hygiene, strive to improve the hygiene quality of hotel rooms, and strive to provide customers with value-for-money services and quality. Thank you!
Guest User
Superior 2-bed Room
Stayed in Nov 2023
Couples
2 Reviews
Posted on Nov 8, 2023
The pillows were not very comfortable and the light under the bed was too sensitive and turned on when I turned over.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you for taking the time to give us your sincere review. Your opinion is very important to us. We hope you will give us a chance to make corrections. We are very sorry for the inconvenience caused to you. We have recorded your feedback and we will increase the training of waiters and work hard. Improve the professional service level of hotel service personnel and strive to provide customers with value-for-money service and quality. Thank you!
qsm412
Superior 2-bed Room
Stayed in Oct 2023
Other
16 Reviews
Great
Posted on Oct 18, 2023
Generally speaking, everything is good. The room layout is in place and there is no peculiar smell in the room. Although the hotel is near an old community, it is also close to Zhuhai Station. The service is generally okay, but customers take the initiative to greet them when they come in. Slightly lacking.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for being with us along the way. Your recognition and support are the driving force for Xiaoji's unremitting progress. The mountains are high and the rivers are long. We look forward to serving you again! I wish you a happy life and good health!
Guest User
Superior 2-bed Room
Stayed in Oct 2023
Business travelers
1 Reviews
Outstanding
Posted on Oct 19, 2023
The room was surprisingly good, and the facilities felt new and complete. From the C-port PD fast charging on the bedside to the self-service laundry room. The hotel room interior and public facilities are clean. The location of the hotel is also very convenient for people like us who are visiting Zhuhai for the first time. It is only a ten-minute walk to the south from Gongbei Port, and it is also within one kilometer to the north to have morning tea at Liyuan. The room was changed once because the TV remote control didn't work. The staff's service attitude was very good. Stayed for five nights in total and overall the experience was very good. highly recommended.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for being with us along the way. Your recognition and support are the driving force for Xiaoji's unremitting progress. The mountains are high and the rivers are long. We look forward to serving you again! I wish you a happy life and good health!
Anonymous User
Superior Queen Room
Stayed in Oct 2023
Couples
1 Reviews
Outstanding
Posted on Oct 13, 2023
Environment: Very all-season
Hygiene: New store, quite clean
Facilities: All relatively new
The transportation is also very convenient, and there are convenience stores nearby
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition and support. Xiaoji will continue to learn more and better services. We look forward to serving you again! I wish you a happy life and good health!
Sanjin46
Superior Queen Room
Stayed in Oct 2023
Friends
4 Reviews
Great
Posted on Oct 21, 2023
The room is a bit small and the bathroom glass door cannot be closed. The overall feeling is so-so
Original TextTranslated by Google
G0rilla
Queen Room
Stayed in Oct 2023
Couples
19 Reviews
Amazing
Posted on Oct 16, 2023
It is convenient to travel, about 15 minutes' walk from the port. The room is spacious, fully furnished, and the bedding is clean and tidy. Parking is also convenient and the check-in experience is quite satisfactory.
Original TextTranslated by Google
Response from Property: Dear guests, the journey is long. I am with you on the road ahead and with me on the road behind. Your arrival makes Xiao Ji happy. It is Xiao Ji’s great honor to be able to provide services to you. I look forward to serving you again. I wish you a happy life. In good health!