Guest User
October 4, 2024
I have never seen such a bad Wyndham hotel before. It is worse than the regular Lavande All Seasons hotel. The poor sound insulation kept me awake all night. I would have booked two rooms. If there were not elderly people and children, In addition, I checked out immediately after 11 o'clock in the evening. First of all, when I entered the hotel parking lot, I couldn't see any signs to enter the hotel lobby. I searched for more than 10 minutes and couldn't find the entrance to the lobby. I called the lobby and asked. I was still on the phone. Then I drove out and asked on the first floor to find out where it was. The lobby on the first floor. There are five elevators, only two of which are hotel elevators. The rest are not hotel elevators. There are no obvious signs. Secondly, when I checked in, I booked two rooms and they were not assigned to the same floor. When I asked the front desk, they said there were no rooms on the same floor. How could this be possible? I understand, but when I went up, I saw that the door of the room next door was open and no one was checking in. There was an occasional thumping sound upstairs at around 1 o'clock in the evening, which kept me awake all night. I called the front desk to complain. The front desk said they would go up and take a look, but there was no reply. At 7 o'clock in the morning, I could hear the door opening in the next room. The sound insulation was very poor. The breakfast variety is pitiful, there are very few restaurants, and the location is remote. It is simply a fake Wyndham and not as good as other hotel chains.
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