Zhuhai Delong M Seaview Hotel (Lovers Road Seaside Swimming Pool Store) Reviews

Response from Property: [Recent Moon Bay + Ye Li Island] Dear Guest: Thank you very much for taking the time to leave such a detailed and valuable review for our hotel. Your appreciation of the sea view of our hotel makes us feel honored and can serve you for a long time. Bringing you a refreshing visual enjoyment is what we have always strived for. We are also very happy that you are satisfied with the surrounding environment. We have been committed to providing every guest with a high-quality accommodation experience. Thank you again for your support and affirmation. We look forward to your visit again, and we will definitely give you a more perfect experience. Service and more charming sea views, I wish you a happy life and all the best!

Response from Property: Dear guest: Hello! I'm very sorry to give you an unpleasant stay. Regarding the rigid service you mentioned, can you tell me more about the decoration smell of the room? The hotel was renovated in April and has taken a series of measures, including adding ventilation equipment and using air purifiers. and environmentally friendly deodorants to eliminate the odor as soon as possible. The hotel is in the same building as the Dehan Hotel. The front desk looks more refined and fully meets the requirements for receiving VIPs. Regarding the service, we have seriously criticized and criticized the relevant staff. training to ensure that this kind of situation does not happen again, and we look forward to you giving us another opportunity to experience our improvements and efforts first-hand. wish you a happy life!

Response from Property: Dear guest: Hello! I'm very sorry to give you an unpleasant stay. I see that you booked a mountain view room. Will you be upgraded to a sea view room for free? Because there are too many guests recently, the room can't be filled. We have already booked it. More room attendants will solve this problem. Regarding service, we have carried out serious criticism and training of relevant staff to ensure that this kind of situation will not happen again. We look forward to you giving us a chance again to experience our improvements and effort. wish you a happy life!

Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at our hotel and taking the time to provide us with such sincere and important feedback. Regarding the decoration smell in the room, the hotel completed the decoration in April and has taken a series of measures, including increasing ventilation equipment, using air purifiers and environmentally friendly deodorants, etc., to eliminate the smell as soon as possible. Currently, our formaldehyde test is up to standard and can be normal. We are open for business. What you smell is the leather of our furniture, not formaldehyde. The stuffiness you feel is due to the recent weather in Zhuhai. It is recommended to turn up the air conditioner. The phone call you mentioned has no effect. After verification, business has been better recently. The employee was too busy to answer the call and has severely criticized the colleagues on duty. At the same time, we have recruited more new employees. In order to express our sincerity, we are willing to provide you with certain compensation or discounts. We hope you can give us another one. Opportunity to experience our improvements and efforts firsthand. wish you a happy life!