Guest User
February 1, 2025
The experience was very bad. The information on Ctrip's booking said there was a 1.8-meter bed, two 1.5-meter beds, and a 1.2-meter bed. In fact, there was not a 1.8-meter bed, but only a 1.5-meter bed. The 1.2-meter bed was only 0.9 meters, which was very inconsistent with the description! In addition, the last customer did not clean the house at all after staying there, and the facilities were basically covered with dust. My family sat on the windowsill for a while and was covered with dust. There was a large piece of feces on the toilet in the bathroom, and the smell was very bad. The shower heads in the shower room were all broken, and we wiped the water table with a pile of black paper ourselves. The floor of the whole house was very dirty. (The above problems were confirmed to be true after the customer service came to the door.) When I found the problem and contacted the customer service, they said it was the owner's problem! I think this is the problem of the service provider. Later that day, they said they would change a suite for me, but it was already 10 o'clock and the baby was already asleep. How could they run to the community hundreds of meters away!
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