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Verified reviews
Location4.2
Amenities4.3
Service4.3
Cleanliness4.3
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Positive reviews(665)
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Close to train station(5)
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Negative reviews(38)
Guest User
Light Comfort Twin Room
Stayed in Jul 2024
Family
10 review
3.7/5
Posted on Aug 1, 2024
The hotel location is good, next to a Park with football grounds nearby. close to station.
Response from Property: 尊敬的顧客,感謝你對我們酒店的認可,我們會繼續保持,再接再厲,你的每一次鼓勵都是我們堅持的動力,祝您生活愉快!
Guest User
Qing Shu Double Bed Room
Stayed in Nov 2024
Couples
34 review
1.0/5
Posted on Nov 20, 2024
Xiangshanli, Meizhu, and Meiqi Apartments are all in the same building. They just use different front desks to get rooms. They are all in the same elevator and in the same building. Also, please do not scan the QR code to rent the charging equipment in the room. , because the charging equipment cannot be used and if you find that it cannot be used and return it, your 99 yuan deposit will be confiscated and will not be refunded. You may not get your deposit back even if you find a way to complain and appeal many times, so everyone must not scan the code to avoid borrowing. I was deceived, and the air-conditioning in the hotel is very cold. It's best to bring some long-sleeved pajamas, otherwise you will wake up from the cold. There is a washing machine and refrigerator, but I haven't used it. I don't know if it can be used. Overall, this hotel looks like an industrial building. It's a hotel, the parking lot is free ~ Everything else is just so so, this hotel is the worst experience I've ever had ~ I hope you can read the reviews before booking a hotel ~ to avoid being deceived like me
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Original TextTranslated by Google
6/9
Response from Property: Dear customer, thank you very much for sharing your stay experience with us. We regret that it did not meet your expectations. Please accept our sincere apologies. The hotel will perform regular maintenance on the rooms and various other facilities and equipment, and improve every detail to provide you with a perfect stay. There will be various promotions and special offers at different times. If you have confirmed your itinerary, please book in advance to enjoy more discounts. Sincerely looking forward to your visit again~
Response from Property: 尊敬的賓客您好,感謝您的鼓勵和肯定,我們所追求的就是讓顧客感動,當顧客有困難需要幫助時,讓顧客感動的機會就到了親情。一家人,我的服務品牌堅持了n年,一直不變,因為有您的認可和鼓勵,我們將傳遞給所有員工,這是對我們最大的獎賞,我們將更加努力,期待您的再次光臨
Response from Property: 尊敬的客户,十分感謝您與我們分享您的入住體驗,很遺憾未能達到您的期望,請您接受我們誠摯的歉意。酒店會對房間及其其他各種設施設備進行定期維護,完善每一個細節,來提供您完美的入住享受。並且在不同時期都會有各種促銷活動及特價,如您確定好行程,請提前訂房將享受更多優惠。真誠期待您的再次光臨~
Response from Property: 尊敬的賓客您好,感謝您的鼓勵和肯定,我們所追求的就是讓顧客感動,當顧客有困難需要幫助時,讓顧客感動的機會就到了親情。一家人,我的服務品牌堅持了n年,一直不變,因為有您的認可和鼓勵,我們將傳遞給所有員工,這是對我們最大的獎賞,我們將更加努力,期待您的再次光臨
Response from Property: 商家迴應:美珠假日酒店 裝修風格超前。免費停車場,帶有充電樁,位置優越,距明珠火車站851米駕車5分鐘;距珠海高鐵站6.9公里駕車20分鐘;距珠海九州機場9.9公里駕車26分鐘:距珠海大劇院8.9公里駕車20分鐘:距橫琴海洋王國24.2公里駕車35分鐘,距拱北口岸***公里駕車20分鐘。期待再次光臨,祝旅途愉快!
Response from Property: 尊敬的客人,首先對您此次入住的糟糕體驗深表歉意。我們非常重視您的反饋,已立即展開調查,並會根據您提到的問題進行整改。關於房間設施和衞生情況,我們會進行徹底檢查並改善,確保未來的客人能有更好的住宿體驗。對於價格方面的疑慮,我們也會重新評估,力求提供與價格相符的服務與質量。再次對您表示誠摯的歉意,希望您能接受我們的改進,並有機會重新為您服務。
Anonymous User
Qing Shu Double Bed Room
Stayed in Jan 2025
Solo travelers
105 review
4.0/5
Very Good
Posted on Jan 8, 2025
房間還可以,下次繼續住這裏
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Response from Property: 尊敬的顧客,感謝您的好評,我們酒店致力於給顧客創造最良好的休息環境,最真誠的服務,以及乾淨的衞生條件。非常高興您能喜歡,歡迎您的再次光臨!
Response from Property: 尊敬的顧客,非常感謝您的全面評價。我們很高興聽到您對公寓設施的便利性和整體衞生狀況的滿意。您提到的吹風機清理和廁所採光問題,我們會認真關注並改進:我們將加強對吹風機的日常維護。關於廁所採光問題,我們會考慮添加遮光窗簾,為客人提供更好的睡眠體驗。您的建議對我們改進服務質量非常有價值。我們會繼續努力,為客人創造更舒適的住宿環境。再次感謝您的反饋。期待您的再次光臨。
Response from Property: 尊敬的賓客您好,感謝您的鼓勵和肯定,我們所追求的就是讓顧客感動,當顧客有困難需要幫助時,讓顧客感動的機會就到了親情。一家人,我的服務品牌堅持了n年,一直不變,因為有您的認可和鼓勵,我們將傳遞給所有員工,這是對我們最大的獎賞,我們將更加努力,期待您的再次光臨
Guest User
Qing Shu Double Bed Room
Stayed in Oct 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on Nov 19, 2024
房間好。服務熱情
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Response from Property: 尊敬的賓客:您好,感謝您對我們的認可,客人的每一絲需求都是我們為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美的服務。