Guest User
January 2, 2025
Having stayed in so many apartments and hotels, I have stepped on the biggest thunderstorm, which seriously affected my mood this time. I have never seen a boss behave so arrogantly to the guests that he threatens to go to si, and everyone else goes to si, and even curses and threatens the life safety of the guests. Behavior!
First, the formaldehyde smell is still being renovated outside, and the formaldehyde smell here is very strong. Second, the apartment is far away from the port and scenic spots. I have spent hundreds of dollars on taxis in the past two days. All the previous things are based on the principle of doing more than doing less. Forget it, there’s no need to give a bad review, but what happened next was really too much.
What happened was that we booked for 3 nights, and the next day they suddenly sent us a message for no reason, ordering us to change rooms. The reason was that the owner wanted to take back the house? (See Figure 1) (It shows that this business rents from others and then rents it out second-hand to earn the price difference) When we booked it, we booked it with the business for three days, not with the owner. The business arranged for us to stay in this house for 3 days. Now for no reason, the merchant asked us to move out midway. The merchant couldn't guarantee that we could stay in this house for 3 consecutive days, but arranged us to stay here. They never explained that we had to change rooms in the middle and asked us to move our things. The reason why we chose this place. It’s just that it’s close to the Hengqin Port (it doesn’t actually take a long time to take a taxi). We’re going to Macau for one night so we can leave our things here without having to move them around. But now we have to change rooms in Macau. When I said we were in Macau, he They even asked us if we had a lot of luggage (meaning if we didn’t have a lot of luggage, you could just go into the room, touch our things and move our things away? If there is damage or loss, would you compensate us?) Finally, the boss discussed it with the so-called owner. We had no choice but to change rooms at noon on the third day.
On the morning of the third day, we returned to Zhuhai from Macau. Our original plan was to go back to the room and sleep until the afternoon, but because the boss insisted on changing rooms, we had to compromise, hoping to change rooms early and have a long sleep. Who knows this? The boss directly gave me a reply and told me to wait until 2 o'clock to change rooms (see picture 2). This means that we have to wake up in the middle of the night to clean up and wait to change rooms again at 2 o'clock. When I asked if we could move earlier, the boss said that we would have to wait for the aunt to clean up a room. We can check in again, which means we have to wait in the room at any time and cannot sleep for a long time. We have to wait for the boss to tell us which hotel is available before we can pack up and move to a room that someone else has just stayed in and the aunt is looking for a quick cleaning before we can resettle. After a peaceful sleep, we were really tired. At first, the boss said we would move to the same building. A few minutes later, he said he would move to another building. When we raised objections or asked if we could try, the boss directly asked us not to change. Kaida said that this apartment belongs to someone else. If they want to take it back, they will not negotiate and must leave (see Figure 3) (So now it has become that we have to dominate other people’s houses and not leave? We didn’t spend money to live in the king’s room here? Is it possible? We were told by name at the front desk that we had to stay in this room? I didn’t stay in the others? You obviously made the difference by providing services and didn’t arrange a room for us in advance and didn’t guarantee that we would stay there for 3 days. Now the landlord has a dispute with you and you just put the blame on us and make us responsible for your mistakes. How much does the landlord rent it to you? How much does it cost to rent it to us unchanged? You don’t have to be responsible for anything in the price difference you make?)
Furthermore, the boss directly resorted to moral kidnapping, saying that just because our luggage was in the room, the owner sat in the lobby for several hours (see Figure 4) exm? This simply refreshes my understanding. I booked a room for 3 days and I put my luggage in the room you arranged for me. Now your last family wants to stay back and finally blames me for putting my luggage in the room I paid for. ? What is the logic of this? The owner was left sitting in the lobby for hours. What does this mean? You are his tenant and you paid him the rent. When the lease was up, you rented someone else’s room to someone else, causing him to stand in the lobby for hours. So you blamed someone who came to you to pay for the room without knowing it. Did you make a mistake at work and arrange for the client to stay in that room?
Okay, I'm writing this. If it ends here, I won't write a bad review and I won't write so many words. For this reason, I don't want to stay anymore. I would rather find another hotel on New Year's Day. The price of the hotel has increased much more than usual. I have to bear the time and cost of taking a taxi back and forth to change hotels. I am not willing to stay in this hotel's house for another day. But what happened next refreshed my understanding again. After communicating with the boss about leaving for a day, the boss I asked Ctrip to call myself and tell them that I didn’t want to stay and I wanted to cancel a day in advance. I asked if this was not our problem and the boss should do it (because I didn’t know in advance that merchants here on Ctrip could not refund one day’s room fee). The boss actually directly sent a voice message to me and said that I should go to si and everyone went to si. Then he cursed and got angry here (see picture 5). Later, I went out to play in a friendly and negotiated manner with the boss and didn't want to be unhappy. I just ignored the person in front of me. Seeing me, a student in his early 20s, tolerate this man who looked to be in his thirties or forties being so angry and angry, I endured it and continued to ask how to do it. When the boss actually went a step further, he came over and cursed me, saying, "I love you, whatever you want." How come he quits diao (see picture 6). With words like this, I would like to ask this boss that the problem lies on your side. I am trying to help you solve the problem. I am just a guest who has booked a hotel with you for 3 days. You didn't do anything and you actually said such a thing and then stopped doing it yourself. Is this something a normal adult would do? Okay, I still tolerated it later. Even if I couldn't see it, who knew the boss suddenly said again, "Whether you want to quit or not, you can continue to live in that room. It's none of his business what happens." Right? Did you insist on staying in that room? You arranged the room without communicating with the host. You and I were just guests who had booked for three days. I had already agreed to change and under normal circumstances I could refuse. I changed it, but you made it impossible for us to rest and it was so troublesome. I tolerated it. I had no idea or interest in you and your family affairs. Now it’s become me occupying the room and not giving it to you. I don’t care. What's wrong with this room? And then you threatened me that if anything happens to me in this room, I'll be responsible for it. Is it true that my life and property will be threatened if I stay in this hotel? (See Figure 7)
When it comes to typing so many words at the end, it’s not because I’m bored, it’s because the boss of this store is just too much. It’s a pity that I can only post pictures here and can’t express your tone and attitude at that time. Of course, as a store owner, you should thank Ctrip customer service for helping you finish. The customer service kept calling me to apologize and appease me, and after watching your voice recording, they kept giving me Ctrip compensation (but so far, I have not received any apology from this store owner for his yin and yang attitude when he made voice curses. ) Otherwise, I will definitely call 12315 to complain to the relevant departments or call the police.
Finally, I suggest you be careful when choosing to live here. Formaldehyde is really serious here! When I arrived on the first day, the outside of the room was still being renovated. Several nearby houses were still rough (see Figure 8). The traffic here is very inconvenient. It is difficult to take a taxi to go to the city and it is expensive. If you must stay here, try to avoid lightning. Our store has been affected by this boss, who even bothers customers even though he knows it is his own problem. He behaves like a giant baby and makes customers pay for his actions. When the customer chooses to be patient and help him solve the problem, he actually attacks the customer personally and scolds the customer in a weird way, and then goes even further. Saying who wants to do what they want, getting angry and swearing at customers, and even threatening the customer's life and property safety (at present, we have blocked the boss for fear that he will do something extreme again). From the boss's speaking, attitude, and personal behavior You can see the character and quality of this boss. For everyone's travel mood and safety of life and property, it is better to choose this restaurant carefully.
ps: I have absolutely not made any malicious changes or deleted chat records. The chat records are the real communication with the store. It is a pity that Ctrip reviews cannot send more than 1 minute of screen recording, otherwise the store will definitely be recorded in the voice. The bad attitude, the angry and angry tone and attitude are revealed!
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