Guest User
March 6, 2024
I checked into room number 5005 around 18:50 on March 3rd, checked out around 12:50 on March 5th, and a cleaning lady pushed the door open without knocking at around 11:15 on the morning of March 5th (the hotel can check the time if you don’t believe it). From then until I checked out, no one explained to me why she entered the room for no reason, and I didn’t hear an apology. When I checked out, I explained the situation to the front desk, and the front desk shirked the responsibility, saying, "I don’t know, I don’t understand the situation, go to Jinlizhou Hotel to talk to the manager" (I have a recording). There was a problem with the room I stayed in at Lizhou Hotel, and they asked me to go to other hotels to report it myself, instead of the front desk to help me report it. I really laughed to death. Later, I asked why I went to other hotels to report it to the manager, instead of you reporting it, and then she said she would report it now. Later, I left my contact information and asked them to contact me to discuss how to solve this matter later. I didn’t hear a word of apology at this time. Finally, until I comment on this comment now, I have not received a phone call, a text message, or an apology from beginning to end. This is the attitude of Zhuhai Lizhou Hotel. Yes, you read it right. If you lie, you can contact me and confront me. Thank you!
There was a very dry smell when I first entered the room. I wanted to turn on the air conditioner to get rid of the smell. After a few minutes of turning on the air conditioner, it squeaked. Thinking that there was no need to turn on the air conditioner in this weather, I did not change rooms. I turned off the air conditioner and opened the window. As soon as the window was opened, the smell of smoke from the flower pots on the balcony came in, and there were cigarette butts on them. There was also a smell of smoke in the toilet. There was no bedside table, and there was no socket next to the bedside table.
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